2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - SCHERTZ, TX

    DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE POWER WINDOW FAILED TO OPERATE, AND WOULD NOT ROLL UP. THE VEHICLE WAS INSPECTED BY THE DEALER, WHO DETERMINED THE WINDOW REGULATOR NEEDED TO BE REPLACED. AFTERWARDS, THE FRONT DRIVER SIDE POWER WINDOW FAILED TO OPERATE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - HOMETOWN, IL

    COLD AIR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN THE HEAT IS TURNED ON. DEFROSTING/DEFOGGING OF THE WINDSHIELD IS NOT ACCOMPLISHED. *JB

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - GREENVILLE, SC

    I AM HEARING A GRINDING SOUND UNDER MY DASH WHICH IS ONE OF THE REPORTED FIRST SYSTEM OF A FAILURE. *JB

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - DENVER, CO

    2002 JEEP GRAND CHEROKEE - CLIMATE CONTROL BLEND DOOR FAILURE. THE PASSENGER SIDE TEMPERATURE BLEND DOOR FAILED AT 53K MILES. THIS IS A KNOWN PROBLEM WITH ALL JEEP GRAND CHEROKEES. THE FAILURE WAS REPAIRED UNDER A SELF PURCHASED (I.E NON-CHRYSLER) WARRANTY WITH A $250 DEDUCTIBLE. THE WARRANTY COMPANY WOULD NOT REPAIR THE DRIVERS SIDE BEND DOOR, THUS THIS REPAIR WILL MOST LIKELY NEED TO BE PERFORMED AGAIN. *NM

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - ATLANTA, GA

    DT*: THE CONTACT STATED THE DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE DEALER WAS NOT CONTACTED. ALSO, WHEN ATTEMPTING TO USE THE PARKING BRAKE, THE LEVER SNAPPED, AND WENT LOOSE. THE DEALER DETERMINED THE CABLE NEEDED TO BE REPLACED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - CHARLOTTE, NC

    AUTOMATIC CLIMATE CONTROL DOES NOT BLOW AIR AT THE SAME VELOCITY FROM ALL VENTS. SOME VENTS GET LOTS OF AIR, SOME BARELY BLOW AIR AT ALL. IN ADDITION, I HAVE HAD THIS PROBLEM ADDRESSED TWICE, AND STILL GET HOT AIR FROM DRIVER AND COLD AIR ON PASSENGER WHEN BOTH SHOULD BLOW HOT AIR. *NM

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - ATLANTA, GA

    WINDSHIELD FOGS TO POINT OF ZERO VISABILITY. HVAC HAS FAILED - NO HEAT FROM ANY VENT. THE WINDSHIELD WILL NOT DEFROST/DEFOG MAKING THE VEHICLE EXTREMELY UNSAFE TO OPERATE IN RAIN AND COLD WEATHER. *NM

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - PEORIA, IL

    DT*: THE CONTACT STATED A NHTSA RECALL LETTER #F25 FOR THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN, WAS RECEIVED TWO MONTHS AFTER THE ELECTRIC FAN BLADE MODULE WAS REPLACED. THE MANUFACTURER REFUSED TO REIMBURSE THE CONTACT DUE TO THE MODULE BEING REPLACED AND NOT JUST THE FAN BLADES. UPDATED 1/19/2007 - THE VEHICLE HAD BEEN OVERHEATING AS A RESULT OF THE FAILURE. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - KEARNEY, NE

    POPPING AND CREAKING NOISES BEHIND THE DASH WHEN USING THE HEATING AND COOLING UNIT OF THE 2002 JEEP WITH DUAL CLIMATE. SOMETIMES DOESN'T SEEM TO WORK CORRECTLY. *NM

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - SANDWICH, IL

    MY 2002 JEEP GRAND CHEROKEE LIMITED IS BLOWING COLD AIR OUT THE PASSENGER SIDE AND MAKES A CREAKING SOUND IN THE DASH EVEN WHEN THE VEHICLE IS OFF. *NM

    Source: NHTSA WEB SITE