2004 JEEP GRAND CHEROKEE Complaints

I RECEIVED A RECALL FOR MY JEEP FOR THE HEATING ELEMENTS IN THE SEATS THAT MAY OVERHEAT AND CAUSE A FIRE. MY DEALER TELLS ME THAT IT WILL TAKE OVER A MONTH FOR THEM TO GET THE PARTS IN FOR THE RECALL. I BELIEVE THIS IS TOO LONG AND I REALLY QUESTION JEEP'S (DAIMLER/CHRYSLER) PRIORITIES SINCE THEY CONTINUE TO SEND OUT NEW VEHICLES WITH THE SAFE ELEMENTS IN THEM WHILE ALLOWING THEIR PREVIOUS CUSTOMERS TO DRIVE AROUND IN UNSAFE VEHICLES WHILE WAITING FOR NEW HEATING ELEMENTS TO SHIP. *JB

2004 GRAND CHEROKEE BEGAN PULSATING AND VIBRATING MAKE IT HARD TO KEEP STEERING WHEEL STEADY. *TS THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE ROTORS WERE RESURFACED. THIS ALLEVIATED THE VIBRATION TEMPORARILY. NEXT THE FRONT AND REAR BRAKES HAD TO BE REPLACED AND THE FRONT AND REAR ROTORS HAD TO BE RESURFACED. AFTER THE REPAIRS WERE MADE THE CONSUMER WAS TOLD ABOUT A BRAKE RECALL FRO THE 2004 JEEP. THE CONCERN WAS THEN TOLD THE SEND COPIES OF INVOICES ALONG WITH CANCELLED CHECK TO THE MANUFACTURER FOR REIMBURSEMENT. THE MANUFACTURER ONLY PROVIDED THE CONSUMER WITH A PARTIAL REIMBURSEMENT. *NM

HAVE A WHISTLING NOISE IN STEERING AND DEALER HAVE TRIED 6 TIMES TO FIX INCLUDING REPLACING STEERING BOX. NOW VEHICLE MAKES WHISTLING NOISE AND A KNOCKING NOISE IN THE STEERING AREA. 3 OF 6 DEALERS SAY THAT IT CANT BE REPAIRED AND THAT IT IS NOT NORMAL BUT CANT GET CHRYSLER TO RESPOND. THIS IS A LEASE VEHICLE AND I WANT OUT OF VEHICLE BUT HAVE TO HAVE TRANSPORTATION DUE TO MY JOB. I AM AFRAID SOMETHING WILL HAPPEN TO THE STEERING ONE DAY WHILE TRAVELING. THE VEHICLE HAS BEEN INTO THE DEALER(S) 25 TIMES AND OUT OF SERVICE AT LEAST 45+ DAYS. THEY HAVE REPLACED POWER STEERING PUMP 2XS, L WINDSHIELD, SEALED ANOTHER WINDSHIELD, DRAINED POWER STEERING LINES TWICE AND REPLACED STEERING BOX. I LEASED VEHICLE IN 9/04, WITH FIRST REPAIR ATTEMPT IN 10/04 AND HAVE OVER 25 TIMES IN SHOP SINCE LAST 2 YEARS. HELP ME GET OUT OF THIS LEASE VEHICLE? *JB

WHILE DRIVING, MY REAR RIGHT PASSENGER SIDE WINDOW ASSEMBLY FAILED ALLOWING WINDOW TO SLIDE ALL OF THE WAY DOWN. THE SUDDEN NOISE STARTLED ME AND NEARLY CAUSED ME TO CRASH. THIS IS THE SECOND TIME THAT THIS HAS OCCURRED BUT THE 1ST TIME IT HAPPENED TO THE FRONT PASSENGER SIDE WINDOW. THE DEALER SHIP HAS CHARGED ME OVER $500 EACH TIME THEY REPLACE THE PART. I REPORTED THIS TO DAIMLER-CHRYSLER AND THEY TOLD ME THE WERE "DOCUMENTING MY CONCERN". I AM SCARED TO DRIVE THIS VEHICLE. PLEASE WARN OTHERS. *NM

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH ON A CITY STREET, THE ENGINE STALLED AND THERE WAS A LOSS OF ALL VEHICLE POWER WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO SIDE OF THE ROAD. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE CRANK CASE SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED.

DT*: THE CONTACT STATED WHILE HAVING OTHER REPAIRS ON THE VEHICLE, THE DEALERSHIP DETERMINED THE REAR ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE REPAIRS WERE NOT MADE AND THERE WAS A VIBRATION IN THE BRAKES.

2004 JEEP GRAND CHEROKEE FRONT AND REAR BRAKES WERE PULSATING WHILE BRAKE PEDAL WAS DEPRESSED. MECHANIC DETERMINED THE FRONT AND REAR ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. *KB *NM

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON MOUNTAIN ROADS UNDER NORMAL ROAD CONDITIONS, THE VEHICLE PULLED TO EITHER SIDE WHEN TURNS OR BRAKING WERE MADE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE FRONT WHEEL ROTORS HAD TO BE REPLACED DUE NORMAL WEAR AND TEAR, HOWEVER THE VEHICLE HAD ONLY 29000 MILES. THE FRONT WHEEL ROTORS WERE REPLACED BUT THE PROBLEM PERSISTED AND THE DEALERSHIP DETERMINED AGAIN THE FRONT ROTORS HAD TO BE REPLACED WHEN THEY HAD BEEN IN USE FOR ONLY 11000 MILES. THE DEALERSHIP INSISTED THAT IT WAS CONSIDERED NORMAL WEAR AND TEAR. THE MANUFACTURER WAS CONTACTED WHO AGREED TO REIMBURSED THE SECOND ROTORS REPLACEMENT BUT REFUSED TO RECOGNIZE RESPONSIBILITIES FOR THE FIRST REPLACEMENT. THE CONTACT WAS VERY CONCERNED ABOUT THE DEFECTIVE BRAKES BECAUSE THE VEHICLE HAD TO BE DRIVEN ON MOUNTAIN ROADS ON A REGULAR BASIS. UPDATED 10/04/06. *JB

DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 45 MPH AND THE AIR BAGS DID NOT DEPLOY. BOTH PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED AND SEAT BELTS WERE WORN BY BOTH PASSENGERS. A POLICE REPORT WAS TAKEN. UPDATED 10/25/2006 - *NM

I WAS STOPPED AT A STOP SIGN. HAD PUT THE CAR IN PARK AND WHEN PUTTING THE VEHICLE BACK INTO DRIVE, IT ACCELERATED IN REVERSE AND HIT THE TRUCK BEHIND ME. I WAS ABLE TO GET THE VEHICLE IN DRIVE HOWEVER, IT ACCELERATED FORWARD. THE ENTIRE TIME I HAD MY FOOT ON THE BRAKE. I ACCELERATED THROUGH AN INTERSECTION OVER THE CURB AND I BELIEVE BECAUSE I TURNED THE WHEEL AS I WAS HEADING TOWARDS A BLOCK WHEEL THE JEEP SPUN AND I HIT A TREE. THE INSURANCE COMPANY HAS INVESTIGATED THE EVENT. THERE ARE SKID MARKS AND I HAVE PICTURES, WITNESS BEHIND ME STATED MY BRAKES WERE ON THE ENTIRE TIME AND THERE WAS EVIDENCE FROM THE INVESTIGATION THAT THE BRAKES HAD BEEN APPLIED. HOWEVER THE INVESTIGATOR COULD NOT GET THE VEHICLE TO DUPLICATE THE PROBLEM AND THE THROTTLE WAS NOT STICKING. *JB