2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - ABERDEEN, OH

    2004 GRAND JEEP CHEROKEE (TRAIL RATED) DROVE THROUGH DRIVE WAY. PUT JEEP IN PARK GOT OUT TO CLOSE GATE BEHIND JEEP. THE JEEP WENT INTO REVERSE BY IT'S SELF. ROLLED OVER A PERSONS FEET KNOCKING HIM TO THE GROUND. FIGHTING WITH MY INSURANCE NOW BECAUSE THEY DON'T WANT TO PAY DAMAGES OR FOR INJURIES . THE JEEP CONTINUED TO ROLL UNTIL IT ROLLED OVER SMALL TREES AND A BIG TREE STOPPED IT. DOING ABOUT $4,000 DAMAGE. *JB

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - IDAHO SPRINGS, CO

    DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED TWO WEEKS AGO. THERE WERE NO PROBLEMS WITH THE SEATS WHEN THE RECALL LETTER WAS RECEIVED. THE NHTSA RECALL, #06V197000 WAS PERTAINING TO THE SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - BLOOMSBURG, PA

    DT*: THE CONTACT STATED WHILE THE BRAKE WAS APPLIED, THE VEHICLE ROCKED BACK AND FORTH. THE BRAKE PEDAL ALSO PULSATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC REPLACED THE ROTORS.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - CARROLLTON, TX

    DT*: THE CONTACT STATED A POPPING NOISE OCCURRED IN THE LEFT AND RIGHT SIDE OF THE FRONT OF THE VEHICLE WHILE MAKING A RIGHT OR LEFT TURN AND TRAVELING AS LOW AS 5 MPH. THE NOISE DOES NOT OCCUR WHILE TRAVELING STRAIGHT. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHO DETERMINED THE RIGHT SIDE BALL JOINT WAS DEFECTIVE AND WAS REPLACED. ABOUT ONE MONTH LATER THE NOISE REOCCURRED ON THE RIGHT AND LEFT SIDES. THERE IS AN NHTSA RECALL, # 06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE VIN WAS NOT INCLUDED IN THE RECALL.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - WILKES-BARRE, PA

    I BOUGHT A 2004 GRAND CHEROKEE,SPECIAL EDITION BRAND NEW. AFTER 6000 MILES I NEEDED NEW FRONT BRAKE ROTORS BECAUSE THEY WERE WARPED AT 8000 MILES I NEEDED NEW REAR BRAKE ROTORS BECAUSE THEY WERE WARPED. AT 12000 MILES I NEEDED NEW FRONT BRAKE ROTORS AGAIN BECAUSE THEY WERE WARPED AT 14000 MILES I NEEDED NEW REAR BRAKE ROTORS BECAUSE THEY WERE WARPED. ALL ROTORS WERE REPLACED WITH GENUINE JEEP PARTS BY A JEEP DEALERSHIP. NOW AT 18100 MILES I NEED NEW FRONT AND REAR BRAKE ROTORS BECAUSE THEY ARE WARPED. I HAVE TO REPLACE THESE ROTORS AT MY OWN EXPENSE. I BELIEVE THAT IT IS RIDICULOUS TO REPLACE ROTORS EVERY 4000 MILES. IT IS A HAZARD, WHEN I COME TO A STOP, THE ENTIRE FRONT END SHAKES! *JB

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - STERLING HEIGHTS, MI

    DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A SQUEALING NOISE THAT CAME FROM THE REAR UNDERCARRIAGE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE LEFT REAR AXLE WAS BENT. THE DEALER REPLACED THE LEFT REAR AXLE, BUT THE SQUEALING NOISE PERSISTED. THE MANUFACTURER WAS ALERTED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SPOKANE, WA

    DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT ANY SPEED, THE BRAKES PULSATED AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE BRAKE ROTORS WERE WARPED. THE ROTORS WERE REPLACED BUT THE PULSATION RETURNED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS ALERTED. THE CONSUMER STATED THE ROTORS WERE TOO SMALL FOR THE VEHICLE, WHICH CAUSED THEM TO OVERHEAT AND THE WARP. UPDATED *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - GLEN COVE, NY

    DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE PULLED VIOLENTLY TO THE LEFT WHILE THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES FOR BRAKES REPAIRS. AFTER THE LAST INCIDENT THE CONTACT NOTICED THE DEALERSHIP SERVICE DID NOT USE ORIGINAL REPLACEMENT PADS WHICH CREATED SEVERE DAMAGE TO THE PASSENGER SIDE FRONT ROTOR DUE TO METAL TO METAL CONTACT WITH THE CALIPER. THE CONTACT WAS VERY CONCERN BECAUSE DURING THE LAST INCIDENT THE VEHICLE ALMOST HIT THE ROAD RAIL.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - TROY, NY

    CONSUMER REQUESTING REIMBURSEMENT FOR BRAKE REPAIRS DONE ON A 2004 JEEP GRAND CHEROKEE. *KB THE VEHICLE HAD CONSISTENT VIBRATION WHILE BRAKING SINCE THE DATE OF PURCHASE. ON JULY 15, 2006 THE VEHICLE WAS TAKEN TO A DEALER WHO DID A BRAKE INSPECTION AND SUGGESTED THAT THE FRONT AND REAR BRAKES BE REPLACED. THE CONSUMER AGREED TO THE REPAIRS BUT ANT NO POINT DID ANYONE A THE DEALER MENTION A BRAKE DEFECT THAT WAS BEING ADDRESSED THROUGH A CLASS ACTION LAW SUIT. ON JULY 26 THE CONSUMER RECEIVED A LETTER IN REFERENCING THE CLASS ACTION SETTLEMENT WHICH PROVIDED A FREE BRAKE INSPECTION CERTIFICATE. THE CONSUMER FEELS THAT THE REPAIRS SHOULD HAVE BEEN PAID BY THE MANUFACTURER UNDER THE CLASS ACTION SETTLEMENT. *NM UPDATED*JB

    Source: CONSUMER LETTER
  • 2004 JEEP GRAND CHEROKEE
    - COLUMBIA, SC

    I RETURNED TO MY CAR TO FIND THAT THE PASSENGER WINDOW DROPPED DOWN INTO THE DOOR. THE CAR WAS TAKEN TO THE DEALERSHIP. DEALERSHIP STAFF INDICATED THAT THIS IS COMMON IN THE 2004 JEEPS. THE COST TO REPAIR THIS IS $480.00. *NM

    Source: NHTSA WEB SITE