2002 JEEP GRAND CHEROKEE Complaints

DT*: THE CONTACT STATED WHEN ATTEMPTING TO STOP THE VEHICLE, A LOUD NOISE WAS HEARD FROM THE FRONT END, AND IT VIBRATED. ALSO, THE ELECTRIC CONNECTION TO THE HEATER FAILED CAUSING A LACK OF HEAT. THE DEALER COULD FIND NO PROBLEM WITH THE FRONT OF THE VEHICLE. HOWEVER, THE DEALER WAS NOT CONTACTED ABOUT THE ELECTRICAL PROBLEM WITH THE HEATER. *AK

HEATER NO LONGER WORKING.. DEALER FOUND TO BE "FAULTY BLEND DOOR" AND "RECIR DOOR". THE ISSUE CAUSES WINDOWS TO FOG MAKING IT DIFFICULT TO SEE WHILE DRIVING. I WAS QUOTED $1200-1600 TO HAVE REPAIRED AT DEALER.. IT'S TOO EXPENSIVE AS I'M ON A VERY LIMITED BUDGET... BUT VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE*JB

FAILED HVAC BLENDER DOORS HAVE CAUSED VEHICLE TO LOSE HEAT FUNCTIONALITY. THIS IS CAUSING THE CAR TO BE UNABLE TO DEFROST SO DURING POOR WEATHER CONDITIONS THE VEHICLE IS UNUSABLE. *NM

WITHOUT ANY WARNING AND BEFORE I KNEW OF ITS COMMONALITY I NOTICED MY DEFROSTER NOT ABLE TO KEEP UP AND THEN I HAD NO HEAT FROM ANY VENTS..BLEND DOOR FAILURE IN 2002 JEEP GRAND CHEROKEE, NO HEAT AT ALL OUT OF ANY VENTS, TERRIBLE DEFROSTER FUNCTION, VERY DIFFICULT TO GAIN VISIBILITY IN ANY INCLEMENT WEATHER... I REPAIRED IT MYSELF TO A COST OF $300 OR SO AND AROUND TEN HOURS LABOR, ALL WITH OEM CHRYSLER PARTS, THEN ONE YEAR LATER ANOTHER FAILURE OF THE SAME PARTS.... *JB

BLEND DOOR IN THE VENTILATION SYSTEM FAILED AFTER ONLY 40K MILES, CAUSING COLD AIR TO BLOW THROUGH THE VENTS ON THE PASSENGER SIDE, EVEN WHEN THE HEAT WAS ON. COST OF REPAIR WAS ~ $900 PARTS AND LABOR. *JB

POWER WINDOW REGULATORS HAVE FAILED ON ALL FOUR WINDOWS ON MY 2002 JEEP GRAND CHEROKEE. I KNOW THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM, AND IF ENOUGH PEOPLE HAVE BEEN AFFECTED, HOPEFULLY NHTSA WILL PRESSURE THE MANUFACTURER INTO RECALLING THESE VEHICLES. *JB

MY JEEP GRAND CHEROKEE HAS A BAD VENTILATION SYSTEM. THIS IS A MANUFACTURING DEFECT WHICH AFFECTS ALL JEEP GRAND CHEROKEE'S MANUFACTURED WITH AUTO CLIMATE CONTROLS FROM 1999-2004. I HAVE HAD TO BRING MINE IN FOR REPAIR TWICE NOW, AND IT HAS ONCE AGAIN FAILED. THE LEVERS IN THE VENTILATION DUCTS HAVE PLASTIC COMPONENTS WHICH, OVER TIME, BREAK DOWN AND CRACK CAUSING COLD-ONLY OR HOT-ONLY AIR TO BLOW FROM THE VENTS. THIS ISSUE CAUSES MAJOR FOGGING OF THE WINDSHIELD AT TIMES DEPENDING UPON HOW THE LEVERS GET STUCK, WHICH IS A SERIOUS AND MAJOR SAFETY CONCERN- I HAVE TO PULL OVER AND WIPE THE WINDSHIELD DOWN SO I CAN SEE. I LEAD A GROUP COMPRISED OF OVER 1000 PEOPLE WHO HAVE FORMED EXPRESSLY AS A RESULT OF THIS MATTER; ALL OF OUR VEHICLES ARE AILING, AND REST ASSURED, THERE ARE THOUSANDS MORE OUT THERE WITH THIS PROBLEM WHO PROBABLY AREN'T EVEN AWARE OUR GROUP UNITED AGAINST DAIMLER CHRYSLER EVEN EXISTS. IT WOULD BE IN DC'S BEST INTEREST TO ISSUE A RECALL OR SETTLEMENT AGREEMENT BEFORE THIS TURNS INTO ANOTHER CLASS-ACTION SUIT LIKE THEY EXPERIENCED WITH THE 99-03 JEEP GRAND CHEROKEE BRAKE ROTOR/CALIPER MATTER EARLIER IN THE YEAR. *JB

BLEND DOOR ASSEMBLY AND HEATER CORE FAILED ON 2002 JEEP GRAND CHEROKEE. RESULTED IN LOSS OF DEFROSTER FOR FRONT WINSHIELD WHICH RESULTED IN LOSS OF VISION THROUGH WINDSHIELD. REPLACED HEATER CORE, BLEND DOOR ASSEMBLY, ACTUATOR, AND RECIRCULATION DOOR ASSEMBLY. *NM

2002 GRAND CHEROKEE DUAL CLIMATE CONTROL LOST HEAT IN BOTH ZONES. *TS THE CONSUMER STATED THE PROBLEM WAS DUE TO THE WEAK BLEND AND RECIRCULATION DOORS IN THE HVAC SYSTEM. THE DOORS ARE TURNED BY A MOTOR ATTACHED TO THE BOTTOM OF THE DOOR AT THE END OF A HINGE SHAFT. THE MOTOR STOPS TURNING WHEN THERE IS ENOUGH PHYSICAL RESISTANCE FROM THE DOOR STOPPING AGAINST ITS HOUSING. THIS PUTS STRESS ON THE SHAFT/DOOR JUNCTION AND OVER TIME STRIPS THE SHAFT SO THAT IT SPINS ALMOST INDEPENDENTLY OF THE DOOR. THE MOTOR THEN EXPERIENCES LITTLE RESISTANCE AND KEEPS TURNING. *JB

DT*: THE CONTACT STATED A NHTSA RECALL LETTER # 06V199000 REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN WAS RECEIVED AFTER THE FAN BLADES FRACTURED AND CAUSED DAMAGE TO THE RADIATOR AND THE ENGINE, WHILE DRIVING 5 MPH. AN INDEPENDENT SERVICE DEALER REPLACED THE FAN AND REPAIRED THE RADIATOR. THEN THE VEHICLE WAS TOWED TO THE SERVICE DEALER FOR REPAIR TO THE ENGINE. THE MANUFACTURER WAS NOTIFIED.