2004 JEEP GRAND CHEROKEE Complaints

ON VACATION, I EXPERIENCED BRAKE FAILURE. I WAS UNABLE TO STOP THE VEHICLE. 2004 JEEP GRAND CHEROKEE. TOOK VEHICLE TO DEALERSHIP FOR REPAIR. DID NOT HAVE PARTS AND NOTICED ON THE INTERNET THERE WAS A RECALL ON LIKE MODELS. BROUGHT AUTO HOME UN-REPAIRED WAITING FOR RESPONSE FROM CHRYSLER. DEALERSHIP WOULD NOT COVER SERVICE AND NOTED THIS IS A DEFECTIVE MASTER CYLINDER. NOT SURE WHAT TO DO AT THIS POINT. *JB

WHILE SETTING IN 2004 GRAND CHEROKEE LIMITED, WITH DRIVER WINDOW HALF DOWN, I STARTED TO PUT UP, WHEN POP. LIKE A ROCK HIT IT. THEN IT FELL INTO THE DOOR. GETTING ESTIMATE NOW IN THE RANGE OF $400.00. THAT DAY IT WAS 100 DEGREES. THIS NEXT WEEK WILL SEE TEMP THE SAME WITH THUNDERSTORMS POPPING UP. *NM

I WAS LOADING A CAR HAULER SEMI TRUCK, BACKING A 2004 JEEP GRAND CHEROKEE OVER MY CAB. JUST AS SOON AS I HAD THE UNIT WHERE IT NEEDED TO BE AND BEFORE I COULD GET IT IN PARK IT ACCELERATED IN REVERSE. THE CONSEQUENCE WAS IT CRASHED TO THE GROUND AND ROLLED ONTO IT'S RIGHT SIDE WITH ME STILL IN IT. I WASN'T SERIOUSLY HURT, BUT I DID LOOSE MY JOB OVER THE ACCIDENT. *NM

CAR WAS PULSATING AND SHAKING TERRIBLY WHEN BRAKES WERE APPLIED AT 18,000 MILES. WAS TOLD I NEEDED NEW ROTORS AND THAT THEY ARE NOT COVERED UNDER WARRANTY. I TOLD THE REPAIR MANAGER THERE WAS NO WAY I PAID $33,000 FOR MY GRAND CHEROKEE AND WAS PAYING $600 TO GET NEW ROTORS EVERY YEAR. I CALLED CHRYSLER AND THEY SAID THEY WOULD REPAIR UNDER WARRANTY. AT 29,000 MILES, I HAVE BEEN TOLD THAT I NEED NEW ROTORS AGAIN. CALLED CHRYSLER AGAIN AND...TOO BAD THEY ARE NOT COVERED. THIS IS BULL, THERE IS NO WAY I WOULD SPEND $33,000 ON A CAR THAT NEEDS TO HAVE ROTORS REPLACED YEARLY. I WILL NEVER BUY ANOTHER JEEP AND ITS TOO BAD, I HAD NO BRAKE ISSUES WITH MY LAST ONE. *JB

2004 JEEP GRAND CHEROKEE SUDDENLY ACCELERATED WITHOUT WARNING. *KB THE JEEP CHEROKEE DOES NOT BELONG TO THE COMPLAINANT. THE COMPLAINANT BUSINESS (CAR WASH) WAS DAMAGED BY ONE OF HIS PATRON'S JEEP GRAND CHEROKEE WHEN IT ACCELERATED SUDDENLY. *NM ***NAR*** REFERRED TO OCC. *AK

OUR 2004 JEEP GRAND CHEROKEE SPECIAL EDITION BEGAN SHUDDERING WHEN APPLYING BRAKE PRESSURE. THIS IS AN EXTREMELY DANGEROUS OCCURRENCE AS IT COULD EASILY SHUDDER OUT OF THE DRIVER'S CONTROL. WE TOOK THE VEHICLE IN WITH 13,365 MILES ON IT. NORMAN CHRYSLER JEEP DODGE SERVICE CENTER STATED THAT THE ROTORS WERE WARPED OUT OF ROUND .006 A PIECE. BOTH THESE AND THE BRAKE PADS WERE REPLACED. THE DEALERSHIP WOULD NOT REPLACE THIS UNDER WARRANTY. WE WERE FORCED TO PAY OUT OF POCKET FOR SOMETHING THAT WAS FAR BEYOND "NORMAL" WEAR AND TEAR. THE SERVICE CENTER REP TOLD MY HUSBAND THAT "YOUR WIFE RIDES THE BRAKE." THIS IS NOT A TRUE STATEMENT AND I FEEL THAT DAIMLER CHRYSLER IS SHRUGGING OFF RESPONSIBILITY FOR A POTENTIALLY DANGEROUS SAFETY ISSUE. SEARCHING THE INTERNET I HAVE FOUND MANY MANY COMPLAINTS OF THE SAME ISSUE. WE ARE CURRENTLY UP TO 18,000 MILES AND I AM WAITING FOR THE ROTORS TO WARP AGAIN. THERE IS NOW A CLASS ACTION SETTLEMENT ASSOCIATED WITH THIS OBVIOUS SAFETY ISSUE. *NM

I HAVE TAKEN MY 2004 JEEP GRAND CHEROKEE TO THE DEALER TWICE FOR FRONT END BRAKING PROBLEMS. PULSATING SENSATION OCCURS WHEN BRAKING @ SPEEDS 40 & OVER. VIBRATION OCCURS INTO THE STEERING WHEEL. ON MY FIRST VISIT, WAS TOLD "NOTHING IS WRONG"... ON MY SECOND VISIT, WAS TOLD THE ROTORS WERE WARPED..THERE WAS ONLY 17,000 MILES ON THE VEHICLE! I DRIVE 8 MILES A DAY TO WORK ON CITY STREETS AND I AM NOT A HEAVY BRAKE USER. THE DEALER WANTED 200.00 PER ROTOR !! I HAVE NEVER HAD ROTORS GO BAD SO FAST. I WAS ADVISED TO WAIT IT OUT..THAT THE PARTS HAVE TO BE DEFECTIVE. ON A RECENT TRIP TO THE MOUNTAINS, THE PROBLEM WITH THE BRAKES WAS VERY EVIDENT. THE VEHICLE VIBRATED & PULSATED SO BAD I FEARED FOR MY LIFE. NOW THAT I AM BACK IN FLORIDA, THE PROBLEM IS BARELY NOTICEABLE UNLESS I AM ON A 4 LANE ROADWAY DOING 35-40 MPH. I PLANNED TO TAKE THE JEEP ELSEWHERE FOR BRAKE SERVICE WHEN I RECEIVED A NOTICE OF A CLASS ACTION LAWSUIT REGARDING THIS PROBLEM. I HAVE RECEIVED A "FREE BRAKE INSPECTION".. I'VE ALREADY PAID FOR 2 BRAKE INSPECTIONS!! I WANT THE PROBLEM FIXED....AS IT SHOULD HAVE BEEN WHEN I FIRST COMPLAINED. *JB

2004 JEEP GRAND CHEROKEE SUDDENLY ACCELERATED WHILE BRAKES WERE APPLIED. *KB WHINE THE VEHICLE ACCELERATED SUDDENLY THE CONSUMER'S VEHICLE BUMPED THE VEHICLE STOPPED IN FRONT OF HIM. THIS WAS THE SECOND TIME THIS HAPPENED. *NM

PROBLEM WITH THE ROTORS - THEY ARE WARPING EVERY 8,000 MILES THE VEHICLE IS A 2004 JEEP GRAND CHEROKEE WITH ONLY 25,500 MILES ON IT. *NM

WARPED FRONT BRAKE ROTORS CAUSING SEVERE VIBRATION WHEN BRAKING AT SPEEDS OVER 50 MPH. REAR ROTORS REPLACED LAST YEAR AS WELL. *JB