2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- MANCHESTER, CT
2004 JEEP GRAND CHEROKEE LOST ALL ELECTRICAL POWER INSIDE VEHICLE ON MULTIPLE OCCASIONS. *KB THE CONSUMER WAS TOLD THE PROBLEM WAS A FAULTY BCM. HOWEVER, THE SAME PROBLEM RECURRED ONE MONTH LATER. IN OCT 2005, THE CONSUMER EXPERIENCED UNWANTED ACCELERATION WHILE HE WAS PULLING INTO THE GARAGE AND HIT ANOTHER VEHICLE. THE CONSUMER STATED THE CHECK ENGINE LIGHT WOULD OCCASIONALLY COME ON AND THEN GO OF. THEN THE REAR HATCH LIGHT WOULD COME ON, THE TIRE PRESSURE LIGHT AND THE SECURITY SYSTEM STOPPED WORKING. THE DEALER THEN FOUND A BROKEN GROUND WIRE IN THE ENGINE HARNESS. THE WINDOWS WERE INOPERATIVE.*JB
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- MILTON, MA
THE SIDE WALLS ON ALL THE GOODYEAR WRANGLER ST TIRES ON MY JEEP HAVE DRY ROT. WHILE DRIVING ON A INTERSTATE, LATE AT NIGHT, ONE OF THE TIRES BLOW THROUGH THE SIDE WALL. DUE TO A SLOW LEAK IN ONE OF THE OTHER TIRES IN THE AREA OF THE SIDE WALL, SULLIVAN TIRE, A LOCAL GOODYEAR TIRE DEALER, INSPECTED THE TIRES AND ADVISED ME THAT ALL THE TIRES HAD SOME DEGREE OF DRY ROT IN THE VICINITY OF THE SIDE WALL (A POSSIBLE QUALITY CONTROL PROBLEM) AND THEY SHOULD BE REPLACED. SULLIVAN TIRE IS CONTACTING GOODYEAR FOR INSTRUCTIONS ON THE REPLACEMENTS. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- NORTH VERSAILLES, PA
DT*: THE CONTACT STATED, THE VEHICLE SURGES FORWARD WITHOUT EFFORT. IN ALL INCIDENCES THE BRAKE PEDAL WAS DEPRESSED. THIS WAS THE SECOND OCCURANCE UNDER THE SAME CONDITION.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- WESTFIELD, MA
WARPED REAR BRAKE ROTORS CAUSING SEVERE VIBRATION WHEN BRAKING AT SPEEDS OVER 50 MPH. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- NEPTUNE, NJ
I PURCHASED A 2004 JEEP GRAND CHEROKEE OVERLAND IN JULY 04. BY MAR 05 THE CAR BEGAN VIOLENTLY SHAKING WHEN THE BRAKES WERE APPLIED. THE DEALER ACKNOWLEDGED THE ROTORS WERE WARPED AND RESURFACED THEM AT NO CHARGE. BY JUNE 06 THE VIOLENT SHAKING OCCURRED AGAIN AND BOTH THE FRONT AND REAR ROTORS WERE SO SEVERELY WARPED THAT THE MECHANIC STATED THE CAR WAS A HAZARD AND COULD NOT BE DRIVEN. THE ROTORS MUST BE REPLACED BUT THE DEALER STATED THIS IT IS A WEARABLE ITEM AND WILL TAKE NO ACTION. IT IS UNREASONABLE TO EXPECT CONSUMERS TO REPLACE THE COSTLY ROTORS ANNUALLY AND IT IS CAUSING AN EXTREME SAFETY HAZARD. *JB
Source: NHTSA WEB SITE -
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2004 JEEP GRAND CHEROKEE- DENVER, CO
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH ON DRY ROADS, THE VEHICLE BEGAN TO SHUDDER WHILE DRESSING THE BRAKES. THE SHUDDERING STOPPED WHEN THE VEHICLE REACHED 30 MPH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE BRAKE ROTORS WERE WARPED. THE DEALER REPLACED THE ROTORS AND THE BRAKE PADS.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- AGUANGA, CA
STEERING BECAME DIFFICULT TO TURN WHILE DRIVING AT LOW SPEEDS. DEALER TESTED AND FOUND THAT THE STEERING GEAR CAME APART INTERNALLY SENDING METAL FRAGMENTS THROUGHOUT THE ENTIRE POWER STEERING SYSTEM. DEALER FOUND IT NECESSARY TO REPLACE POWER STEERING PUMP, GEAR BOX, RADIATOR FAN BECAUSE IT IS HYDRAULICALLY RAN THROUGH THE POWER STEERING PUMP, THE RETURN AND PRESSURE POWER STEERING HOSES ECT. DEALER REPAIRED AT A COST OF $2846.53 PLUS TAX. LATER I FOUND OUT THERE WAS A RECALL ON THE STEERING GEAR BOX HOWEVER OUR JEEP WAS NOT PART OF THE RECALL DUE TO THE VIN # . *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ST MARTINVILLE, LA
THE WIRING HARNESS CONNECTION GOING TO THE RESISTOR PACK FOR THE BLOWER MOTOR CAN MELT AND DEFORM THE RESISTOR PACK AND WIRING CAUSING THE BLOWER MOTOR FOR THE A/C TO STOP WORKING. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- LIVINGSTON, TX
VEHICLE WAS BACKED INTO CAMPGROUND SPOT AND STOPPED. I GOT OUT OF THE BACK SEAT, LEAVING THE BACK DOOR OPEN, AND STOOD BEHIND THE VEHICLE. WIFE WAS SHIFTING FROM REVERSE INTO PARK WHEN THE VEHICLE ACCELERATED IN REVERSE AT FULL THROTTLE. WIFE WAS PUSHING BRAKE WITH BOTH FEET, BUT VEHICLE CONTINUED BACKWARDS, CATCHING REAR DOOR ON POWER POLE AND REMOVING DOOR AND JAMMING DRIVER DOOR SHUT. I LEAPED TO THE SIDE, THE VEHICLE BARELY MISSING ME, VEHICLE CONTINUED ABOUT 100 FEET INTO A FIELD, THEN STOPPED. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SAN ANTONIO, TX
SHIFTS OUT PARK WITH OUT MOTOR RUNNING; AND EVEN WITHOUT PRESSING ON BRAKE PEDAL. JEEP GRAND CHEROKEE CAN BE SHIFTED OUT PARK BY PULLING IT BACK TO EITHER REVERSE OR NEUTRAL OR DRIVE; WITHOUT THE EMERGENCY BRAKE APPLIED MY JEEP ROLLED OUT OF THE DRIVEWAY INTO THE STREET; DID NOT HIT ANYTHING; DEALERSHIP HAS HAD VEHICLE TWICE IN THE LAST YEAR AND STILL HAS NOT BEEN ABLE TO FIX IT; THIS WILL BE THE 3RD TIME IT HAS GONE IN FOR THE SHIFTER PROBLEM. *NM
Source: NHTSA WEB SITE