2004 JEEP GRAND CHEROKEE Complaints

I PURCHASED A USED 2004 JEEP GRAND CHEROKEE IN JANUARY OF 06. I HAVE HAD IT 3 1/2 MONTHS NOW AND ABOUT A WEEK AND A HALF AGO THE VEHICLE STARTED TO IDLE ROUGH WHEN I'D COME TO A RED LIGHT. THEN THE NEXT DAY I MY WIFE USED THE JEEP AND STATED THAT THE ENGINE LIGHT WAS ON AND IT FELT LIKE IT WANTED TO STALL. I BROUGHT IT TO THE DEALER AND THEY SAID THAT I BLEW AN INJECTOR AND THE OTHER INJECTORS HAD CARBON BUILD UP IN THEM. MY JEEP ONLY HAS 27,00 MILES ON IT. THEY CHANGED THE INJECTOR AND THEN CLEANED THE OTHERS. IT WAS STILL UNDER WARRANTY. I WAS SUPPOSE TO LEAVE SUNDAY MAY 14TH TO DRIVE TO NY FROM FLA. ON FRIDAY MAY 13TH THE JEEP STARTED ACTING UP AGAIN. IT RAN WORSE THAN THE PREVIOUS TIME. I BROUGHT IT BACK AND STATED THAT IT IS WORSE AND I NEED THE PROBLEM CORRECTED ASAP BECAUSE I AM TRAVELING TO NY ON SUNDAY,2 DAYS LATER. THEY HOOKED IT UP TO THE COMPUTER AND CAME BACK AND STATED THAT THEY WOULD HAVE TO REPLACE THE PCM IN THE VEHICLE. THEY SAID THAT THE CONTROL BOARD WAS BAD. NOW I AM PAYING FOR A LEASE CAR,I AM WITHOUT MY JEEP,AND WAS SUPPOSE TO HAVE LEFT FOR NY ON SUNDAY. IT IS NOW MONDAY. I BELIEVE THAT WHEN YOU PURCHASE A VEHICLE THAT SAID VEHICLE SHOULD BE RELIABLE. MY JEEP ONLY HAS 27,000 MILES ON IT, IT SHOULDN'T HAVE A COMPUTER PROBLEM YET. THE DEALER IS SUPPOSEDLY FIXING THE SITUATION. BUT FROM WHAT I HAVE BEEN READING HERE,I MAY HAVE A ONGOING SITUATION. WHAT RECOURSE DO I HAVE. DO I HAVE A CASE FOR THE LEMON LAW? *NM

SUBMISSION IN REGARDS TO PROBLEMS EXPERIENCED WITH 2004 JEEP GRAND CHEROKEE AFTER A SAFETY RECALL SERVICE AT THE BAYSIDE CHRYSLER JEEP DODGE DEALERSHIP CERTIFIED MAIL. *TS *JB

AT 17,000 MILES MY 2004 JEEP GRAND CHEROKEE LAREDO FREEDOM V-8 4.7 HO ENGINE DEVELOPED A ROUGH IDLE. THE DEALER CLEANED OUT THE FUEL INJECTOR AND THE PROBLEM DID NOT GO AWAY. 2ND TIME THEY PUT IT ON THE COMPUTER AND COULDN'T FIND ANYTHING WRONG. THE #2 PISTON POPPED IN AND OUT SO THE MECHANICS AGREED SOMETHING WAS WRONG AND RECOMMENDED A NEW ENGINE; BUT THE MANAGER WOULDN'T DO ANYTHING. THEY AGREE THE VEHICLE RUNS ROUGH AND NOTICE THE VEHICLES ON THE LOT RUN SMOOTH. THEY SUGGESTED I CHANGE THE SPARK PLUGS WHICH COST ME OVER $200.00 AND THAT DID NOT HELP. THE DEALER DID CHANGE THE OIL PUMP AND PUT IN 8 NEW LIFTERS. THIS STILL DID NOT TAKE CARE OF THE PROBLEM. THE DISTRICT MANAGER STATED ALL THE JEEPS RUN THAT WAY. HE AND THE MANAGER ABOVE HIM BOTH STATE THEY WILL DO NOTHING FOR ME AND THEY ARE CLOSING THE BOOK. I HAVE TALKED TO SEVERAL JEEP OWNERS WITH THE SAME VEHICLE. SOME HAVE A ROUGH IDLE AND SOME RUN VERY SMOOTH. OTHER RELIABLE PEOPLE HAVE TOLD ME THE PROBLEM IS THE COMPUTER. WHEN I TOLD THE SERVICE MANAGER HE SAID TO PUT THE ENGINE IN LOW AND IT WILL JUMP THE COMPUTER INTO SHAPE. THE IDLE IS GETTING WORSE AND HAS AFFECTED MY GAS MILEAGE. I AM STILL UNDER WARRANTY AND AM GETTING NO WHERE WITH JEEP OR CHRYSLER. I NOW HAVE OVER 31,000 MILES AND AM NEARING THE END OF MY WARRANTY. I DON'T KNOW WHAT WILL HAPPEN IF THE COMPUTER JUST DIES. I IMAGINE THE ENGINE WILL STOP ON THE ROAD AND POSSIBLY CAUSE AN ACCIDENT. IF YOU COULD LOOK INTO THIS I WOULD APPRECIATE IT. I JUST WANT CHRYSLER TO STAND BY THEIR PRODUCT AND COME UP WITH A SOLUTION SO I CAN BE ASSURED OF A SAFE VEHICLE. ANOTHER THING IS THEY NEVER GIVE ME PAPERWORK AFTER THEY'VE HAD MY CAR FOR A FEW DAYS TO CHECK THINGS OUT. THEY ALWAYS TELL ME IT'S STILL OPEN AND WHEN EVERYTHING IS FINISHED THEY'LL GIVE ME PAPERWORK. *JB

I PURCHASED A 2004 JEEP GRAND CHEROKEE IN AUGUST OF 2004. WITHIN THE FIRST 7000 MILES I HAD TO REPLACE THE FRONT ROTORS AND PADS DUE TO WARPING. DAIMLER/CHRYSLER COVERED THIS SERVICE AND REPLACEMENT UNDER WARRANTY. WITHIN THE NEXT 7000 MILES THEY HAD WARPED AGAIN. DAIMLER CHRYSLER WOULD NOT COVER THEM THIS TIME. I HAD TO PAY OUT OF POCKET FOR AFTERMARKET ROTORS AND PADS WHICH WERE A BETTER QUALITY THAN WHAT DAIMLER/CHRYSLER USED THE FIRST TIME. THESE ROTORS AND PADS HAVE LASTED ABOUT 12000 MILES AND HAVE WARPED AGAIN. I HIGHLY DOUBT THAT SOMEONE BUYING A JEEP PRODUCT WOULD THINK THAT THEY HAVE TO CHANGE THEIR FRONT ROTORS AND PADS CLOSE TO TWICE PER YEAR. I HAVE LEARNED TO LIVE WITH THE SHAKE THAT OCCURS DUE TO THE WARPING HOWEVER WHEN EXITING A HIGHWAY AND DECELERATING FROM HIGH SPEEDS THE SHAKE IS UNBEARABLE. I NEVER EXPECTED TO HAVE TO REPLACE MY FRONT ROTORS AND PADS SO FREQUENTLY. ON MY LAST VEHICLE WHICH WASD A FORD I REPLACED THEM EVERY 24000 MILES. I AM AWARE THAT JEEP REPLACED THE FRONT CALIPERS ON THEIR 1999 JEEP GRAND CHEROKEES DUE TO THIS PROBLEM. I HOPE THAT THEY ISSUE A RECALL FOR THESE CALIPERS SOON BEFORE I AM BROKE FROM REPAIRING MY FRONT BRAKES. THANK YOU FOR TAKING MY COMPLAINT. *NM

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT A STOP SIGN THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. UPDATED 5/22/2006 - *NM

2004 JEEP GRAND CHEROKEE FRONT ROTORS WARPED AFTER 14,000 MILES OF MOSTLY HIGHWAY DRIVING. IN ALL MY YEARS OF OWNING VEHICLES, I HAVE NEVER HEARD OF SUCH A THING BEING THE FAULT OF THE DRIVER AS MY DEALERSHIP WAS TRYING TO EXPLAIN TO ME. THE DEALER WANTS TO CHARGE ME $100.00 TO MACHINE THE ROTORS. HOW WILL THIS PREVENT THIS FROM HAPPENING AGAIN??? THESE ROTORS ARE DEFECTIVE AND SHOULD BE RECALLED AND REPLACED. I HAVE OWNED THREE JEEPS PREVIOUS TO THIS ONE AND I HAVE NEVER EXPERIENCED A PROBLEM LIKE THIS. I THINK THIS WILL BE MY LAST CHRYSLER PRODUCT. *JB

I OWN A 2004 JEEP GRAND CHEROKEE. I HAD TO PUT BRAKES ON IT MAY 30, 2005. SINCE THAT TIME I HAVE HAD TO PUT FOUR ADDITIONAL SETS OF BRAKES. THE LAST 4/25/06. THE DEALERSHIP SERVICE DEPARTMENT AND DAIMLER/CHRYSLER BOTH AGREE THAT THE INITIAL BRAKES ON THIS VEHICLE WERE NOT OF THE STANDARD, QUALITY AND DURABILITY NEEDED. THE LAST SET OF BRAKES WERE HEAVY DUTY AND OBVIOUSLY COST CONSIDERABLY MORE THAN REGULAR BRAKES. *JB

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS THERE WAS A PRONOUNCED VIBRATION IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. THE DEALER REPLACED THE FRONT ROTORS AND PADS WHICH CORRECTED THE PROBLEM. UPDATED 05/16/2006. *AK *NM

DT*: THE CONTACT STATED THE HEATING UNIT ON THE PASSENGER SEAT CAUGHT FIRE. THE VEHICLE WAS PARKED WHEN THE CONTACT HEARD FIRE TRUCKS. THE VEHICLE WAS FULL OF SMOKE. THERE WERE FLAMES COMING FROM THE PASSENGER SEAT. A REPRESENTATIVE FROM DAIMLER/CHRYSLER CAME OUT TO INSPECT THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED AND DETERMINED THE FIRE WAS OF AN ELECTRICAL NATURE. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT.

I LEASE A 2004 JEEP GRAND CHEROKEE WITH HEATED LEATHER SEATS. EARLIER THIS YEAR THE DRIVER SIDE HEATER WENT OUT THEN I NOTICED THAT JUST THE LOWER BACK HEATER CAME ON. ONE DAY IN FEBRUARY AFTER DRIVING FOR ABOUT AN HOUR AND 1/2 I GOT HOME AND TRIED TO TAKE OFF MY SWEATSHIRT BUT COULD NOT AS IT WAS MELTED TO MY CELL PHONE CASE. AT FIRST I DID NOT KNOW WHAT HAD HAPPENED THEN UPON LATER INVESTIGATION I NOTICED A BURN WHOLE IN MY CAR SEAT THAT RAN UP WHAT WAS APPARENTLY THE HEATER WIRE. I AM A PARAPLEGIC AND IF IT WAS NOT FOR THE CELL PHONE CASE I COULD HAVE BEEN BURNED. MY CONCERN IS FOR OTHERS LIKE ME AND DUE TO THE SEVERITY OF THE HEAT WHICH COULD MELT A SWEAT SHIRT AND A PHONE CASE THAT IT POTENTIALLY COULD IGNITE CLOTHING. *JB