2007 JEEP GRAND CHEROKEE Complaints

I PURCHASED A NEW 2007 JEEP GRAND CHEROKEE 9/27/07 FROM TARBOX JEEP IN N. KINGSTOWN, RI THE DAY I TOOK DELIVERY THE JEEP HAD SEVERAL PROBLEMS THE FRONT WINDOWS DID NOT WORK PROPERLY, THE TAIL GATE WAS NOT LIGHTING UP PROPERLY AND I WAS GETTING A VIBRATION THROUGH OUT THE JEEP WHEN DRIVING OVER 45 MPH. I INFORMED THE SALES MAN THE NEXT DAY OF THE DEFECTS IN THE JEEP I BROUGHT THE JEEP IN TO BE SERVICED AND TO HAVE THE REPAIRS DONE ON 11/6/07 THE TAIL GATE WAS FIXED AS BEST AS THEY COULD BUT STILL DEFECTIVE THE FRONT POWER WINDOW'S WERE ALSO CORRECTED HOW EVER THE VIBRATION HAS NOT BEEN RESOLVED THEY REPLACED THE DRIVE SHAFT, THEY ALSO REMOVED THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER THAT STILL DID NOT CORRECT THE PROBLEM. THEY KNOW BELIEVE IT NEEDS A NEW DOWNLOAG TO THE TRANSMISSION CONTROL MODULAR BUT THAT WILL NOT BE READY FOR AT LEAST 2 WEEKS AND THEY DO NOT KNOW IF THAT WILL CORRECT THE PROBLEM AND THEY ARE INSISTING I TAKE BACK THE JEEP ON 11/16/07 I FEEL THE JEEP MIGHT BE A SAFETY HAZARD TO DRIVE DUE TO TARBOX NOT KNOW WHAT THE PROBLEM IS I HAVE CALLED CHRYSLER AND I AM IN NEED OF HELP I DRIVE ABOUT 600 MILES EACH WEEK AND DO NOT FEEL SAFE DRIVING THE JEEP IN THE CORRECT CONDITION. I HAVE HAD A RENTAL CAR FOR 10 DAYS GOING ON 11 DAYS. I COULD USE SOME HELP ON THIS MATTER. *TR

THE AUTO UP/DOWN FEATURE FOR THE DRIVERS SIDE POWER WINDOW DOES NOT WORK. WHEN USING THE BUTTON, THE WINDOW WILL GO UP A BIT THEN BACK DOWN, THEN UP AND DOWN. COULD POTENTIALLY BE A PROBLEM IN THAT THE WINDOW WILL NOT CLOSE. *TR

VEHICLE STALLED JUST AS I WAS GETTING READY TO PULL OUT INTO TRAFFIC ON 9/11/07 AT ABOUT 3,300 MILES. I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC IF IT HAD STALLED A FEW MOMENTS LATER. IT STALLED AGAIN 11/5/07 AT ABOUT 10,000 MILES AFTER I PULLED INTO A PARKING PLACE AT WORK. *TR

THE AUTO UP/DOWN FEATURE FOR THE DRIVERS SIDE POWER WINDOW DOES NOT WORK. WHEN USING THE BUTTON, THE WINDOW WILL GO UP A BIT THEN BACK DOWN, THEN UP AND DOWN. COULD POTENTIALLY BE A PROBLEM IN THAT THE WINDOW WILL NOT CLOSE. WILL TAKE VEHICLE TO DEALER TOMORROW. *TR

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 35-50 MPH, THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED AND RELEASED BEFORE THE FAILURE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AGAIN, THE VEHICLE FAILED TO ACCELERATE FOR 15 SECONDS. THERE WERE NO WARNING INDICATORS. THE DEALER WOULD NOT DIAGNOSE THE VEHICLE BECAUSE THE ENGINE WARNING LIGHT WAS NOT ILLUMINATED. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 12,000.

WE HAVE HAD THE WINDOWS IN OUR 2002 JEEP CHEROKEE JUST DROP,WHEN TAKEN TO THE DEALER THE WHOLE WINDOW REGULATOR HAS TO BE REPLACED, EVEN THOUGH IT IS A SMALL PIECE THAT BREAKS. THE SAME WINDOW TWICE HAS NOW FALLEN. THE DEALER REP SAID THIS IS A HUGE PROBLEM FOR THE JEEP LINE AND THEY HAVE HAD TO ORDER LARGE AMMOUNTS OF THE REGULATORS TO KEEP UP WITH THE BREAKAGE. WE HAVE A 2006 JEEP LIBERTY AT THE TV STATION I WORK AT AND BOTH OF THE REAR WINDOWS DID THE SAME THING,YET NO RECALL BY THE MANFACUTER,WHEN ASKED AT THE DEALER THEY JUST SHRUG THEIR SHOLDER THE COST OF THE UNIT IS AROUND $450 DOLLARS AND THEN THE COS OF LABOR THANK YOU. *TR

UPDATE OF NHTSA ODI COMPLAINT # 10203222 CONCERNING 2007 JEEP GRAND CHEROKEE WITH 3.0L CRD DIESEL ENGINE AND ELECTRONIC THROTTLE CONTROL: VEHICLE WAS TOWED TO SELLING DEALER ON 9/24/07. ON 10/2/07 SELLING DEALER TECHNICIAN CHANGED CRANKSHAFT POSITION SENSOR PER MANUFACTURER TSB BUT VEHICLE ENGINE STILL WOULD NOT START. ON 10/4/07 TECHNICIAN CHANGED FUEL FILTER WHICH ENABLED ENGINE TO START AND RUN. TECHNICIAN THEN CONFIRMED CORRECT OPERATION OF ENGINE, CLEARED ERROR CODES FROM POWERTRAIN MANAGEMENT COMPUTER SYSTEM, AND TEST DROVE VEHICLE FOR 10 MILES AND OBSERVED NO PROBLEMS. VEHICLE WAS RETURNED TO CONSUMER AND RE-ENTERED SERVICE ON 10/4/07. INVESTIGATION AND LABORATORY ANALYSIS OF FUEL FILTER THAT WAS REMOVED FROM VEHICLE ARE PENDING. *TR

WITHOUT WARNING WHILE DRIVING 2007 JEEP GRAND CHEROKEE WITH CRD (COMMON RAIL DIESEL) ENGINE WITH ABOUT 4,000 MILES ON ODOMETER UNDER LIGHT LOAD IN LIGHT TRAFFIC WITH ABOUT 3/4 TANK OF FUEL ON A HILLY RURAL HIGHWAY AT ABOUT 50 MPH THE MIL ("CHECK ENGINE LIGHT") TURNED ON AND WITHIN A SECOND OR SO, IF NOT SIMULTANEOUSLY, THE RED ERROR LIGHT INDICATING MALFUNCTION IN THE ELECTRONIC THROTTLE CONTROL SYSTEM ILLUMINATED AND BEGAN FLASHING. DRIVER IMMEDIATELY SLOWED TO 30 TO 35 MPH, ACTIVATED EMERGENCY FLASHERS, AND CHANGED ROUTE TO RETURN VEHICLE HOME, AT THAT POINT ABOUT A 15 MILE TRIP ON A COMBINATION OF HILLY RURAL HIGHWAYS AND SUBURBAN ARTERIAL ROADS. ABOUT 10 MILES LATER WHILE CLIMBING A HILL IN A BLIND CURVE ON A RURAL HIGHWAY WITH NO SHOULDER IN MODERATE TRAFFIC AT ABOUT 35 MPH THE ENGINE STALLED BRINGING VEHICLE TO HALT. IN THE SHOULDERLESS BLIND CURVE THERE WAS NEITHER VISIBILITY NOR ROOM FOR FOLLOWING TRAFFIC TO PASS, THUS CREATING AN EXTREMELY DANGEROUS CONDITION. DRIVER WAS ABLE TO RESTART VEHICLE BUT IT THEN SEEMED TO OPERATE IN "LIMP HOME MODE" AND DID NOT SEEM ABLE TO MOVE FASTER THAN ABOUT 20 TO 25 MPH BEFORE STALLING AGAIN. VEHICLE THEN STALLED REPEATEDLY IN THE LAST 5 OR SO MILES BACK TO HOME ON HILLY RURAL HIGHWAY IN MODERATE TRAFFIC, AND RESTARTING ATTEMPTS BECAME PROGRESSIVELY MORE DIFFICULT. BY THE TIME VEHICLE WAS RETURNED TO OWNER'S PROPERTY THE ENGINE WOULD NOT START EXCEPT TO RUN FOR A FEW SECONDS BEFORE SHUTTING OFF, AND VEHICLE HAVING BECOME COMPLETELY UNDRIVEABLE THEN HAD TO BE PUSHED TO A SAFE PLACE TO AWAIT TOW TO SELLING DEALER FOR SERVICE. DRIVER CONTACTED SELLING DEALERS SERVICE DEPARTMENT TO REPORT PROBLEM, AND SERVICE APPOINTMENT AND TOW TO SELLING DEALER ARE PENDING. *TR

2007 JEEP GRAND CHEROKEE LIMITED, 4.7 ENGINE, VIBRATION AT HIGHWAY SPEEDS BETWEEN 60 AND 75 MPH. DEALERSHIP HAS REPLACED BOTH DRIVESHAFTS WHICH HELPED SOME. GOODYEAR REPLACED ON GOODYEAR FORTERA HL TIRE WHICH WAS OUT OF ROUND. THIS HELPED SOME AS WELL. STILL THERE IS A VIBRATION (SHUDDER) THROUGHOUT THE VEHICLE AT THE SPEEDS MENTIONED PRIOR. *TR

VEHICLE WAS TRAVELING APPROX 25 MPH. APPROACHING INTERSECTION LOW PRESSURE WAS APPLIED TO BRAKES WITH THE INTENT TO GRADUALLY INCREASE PRESSURE IN ORDER TO COME TO A SMOOTH STOP. ALMOST IMMEDIATELY AFTER APPLYING LIGHT PRESSURE TO THE BRAKE PEDAL THE BRAKES FAILED. THE BRAKE PEDAL WAS PUSHED COMPLETELY TO THE FLOOR BUT HAD NO EFFECT RESULTING IN A COMPLETE FAILURE AND THE VEHICLE ENTERED A BUSY INTERSECTION. A DELAYED REACTION APPLICATION OF THE EMERGENCY BRAKE GRADUALLY SLOWED THE VEHICLE TO A STOP. AUTHORIZED SERVICE CENTER (AT PLACE OF PURCHASE) STATED THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. *JB