2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - ROCHESTER, NY

    DT*: THE CONTACT STATED WHILE DRIVING 25 MPH THROUGH A COMMERCIAL AREA DURING VERY HOT WEATHER CONDITIONS THE VEHICLE BEGAN TO VIBRATE. THE VIBRATION OCCURRED RIGHT BEFORE THE COOLING SYSTEM CAUSED THE VEHICLE TO RUN AT HIGH TEMPERATURES AND OVER HEAT RESULTING IN A BLOWN ENGINE COOLING FAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP WHERE THE MECHANIC DETERMINED THAT THE FAILURE WAS CAUSED BY THE SHROUD AND THE PLASTIC BLADE OF THE ELECTRIC MOTOR FAN. THE MECHANIC ALSO INDICATED THAT THE PARTS WERE DEFECTIVE. THE WAS A RECALL # PERTAINING TO THE ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE MANUFACTURER WAS CALLED AND DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - NORFOLK, VA

    DT*: THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND A VERY LOUD BANG WAS HEARD FROM THE ENGINE. THE CONTACT INSPECTED UNDER THE HOOD AND NOTICED THE FAN HAD EXPLODED. THERE IS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - MASON, OH

    MY 2002 JEEP GRAND CHEROKEE LAREDO HAS HAD THE ROTORS WARP THREE TIMES IN THE FIRST 38,000 MILES. THE FIRST OF WHICH OCCURRED AROUND 12,000 MILES THE SECOND AT 24,000 AND NOW AGAIN. THE SERVICE AT THE DEALERSHIP WAS FINE EXCEPT FOR THE EXPENSE AFTER THE WARRANTY WAS UP. THE SERVICE MAN EXPLAINED TO ME THAT JEEP WAS USING AN INFERIOR PRODUCT FOR THE ROTORS, BUT THERE WAS NOT TO BE A RECALL EXPECTED. I AM CURRENTLY SIGNING UP FOR THE CLASS ACTION LAWSUIT AGAINST DAIMLER CHRYSLER. IF YOU NEED INFORMATION ON THIS CONTACT WWW.DCCSETTLEMENT .COM *JB

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - NEW YORK, NY

    DT*: THE CONTACT STATED THE PLASTIC BLADES ON THE FAN FRACTURED AND DETACHED FROM THE ENGINE PUNCTURING THE RADIATOR. THERE IS A NHTSA CAMPAIGN ID # 06V199000 PERTAINING TO THE ENGINE AND ENGINE COOLING SYSTEM; FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THERE WAS ALSO AN UNNECESSARY DELAYED IN ACCELERATION. THERE WAS A GRINDING NOISE AND SMOKING COMING FROM THE BRAKES. THE DEALERSHIP DETERMINED THE BRAKES WERE RUBBING AGAINST THE DISCS CAUSING FRICTION WHICH CAUSED THE BRAKES TO OVERHEAT. THE CALIPER WAS ALSO LEAKING. THE BRAKE CALIPERS, BRAKE SHOES AND PADS WERE REPLACED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - CHARLOTTE, NC

    2002 JEEP CHEROKEE, DRIVER AND PASSENGER SIDE WINDOW REGULATORS FAILED. THE DRIVER SIDE REGULATOR HAD TO BE REPLACED TWICE. *KB *NM***NAR***

    Source: CONSUMER LETTER
  • 2002 JEEP GRAND CHEROKEE
    - MCDONOUGH, GA

    2002 JEEP GRAND CHEROKEE 4.0 ELECTRIC RADIATOR COOLING FAN BLADES FRACTURED AND SEPERATED FROM HUB CRACKING RADIATOR SHROUD.

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - GREENVILLE, SC

    DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT 3 MPH, THERE WAS A LOUD BANG NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF THE THE VEHICLE, THE CONTACT OBSERVED THAT THE ELECTRIC MOTOR DRIVEN COOLING FAN HAD FRACTURED INTO PIECES. THERE IS A NHTSA RECALL # 06V199000 PERTAINING TO THE FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 10/04/06. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - FT. WORTH, TX

    THIS IS IN RELATION TO ACTION # EA05-020 ON THE 2002 JEEP GRAND CHEROKEE. ON THE DATE LISTED BELOW, THE BLADES SEPARATED FROM THE MOTOR AND THE "SHRAPNEL" PUNCTURED MY RADIATOR AND MY BATTERY. THE CAR WAS IN MOTION SO, THE HOOD WAS CLOSED AND NO ONE WAS INJURED. HOWEVER, I HAD TO SPEND ABOUT $800 IN PARTS TO REPAIR THE VEHICLE. *NM

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - NEWARK, DE

    2002 HEATED SEATS PROBLEM. EXTREMELY HOT. HAD TO GET OUT OF CAR TO AVOID BURNING MY LEGS. SEATS NO LONGER HEAT. I GUESS THE ELEMENTS / SENSORS OR ? NO LONGER WORK OR BURNED THEMSELVES OUT. CHRYSLER-JEEP SAYS MY VEHICLE IS NOT COVERED IN THE ANNOUNCED (ON TV AND RADIO) RECALL OF 2003 AND 2004 JEEP GRAND CHEROKEE SUVS. I DO NOT UNDERSTAND. IT IS THE SAME HAZARD. DEALER TOLD ME TO WAIT FOR A RECALL NOTICE. *JB

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - PENSACOLA, FL

    DT*: THE CONTACT STATED THE ELECTRIC COOLING FAN SEPARATED CAUSING THE FAN SHROUD TO BE PUNCTURED. THERE IS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL. 08/01/06 UPDATED. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE