2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- MILFORD, OH
BOUGHT 2004 JEEP GRAND CHEROKEE IN NOVEMBER 2004. OVER THE COURSE OF SIX MONTHS AND 8,000 MILES, BRAKE ROTORS BEGAN TO WARP AND CAUSE INCREASED BRAKING DISTANCES AND INSTABILITY DURING BRAKING. DEALER REPLACED THE FRONT ROTORS, AND BRAKING RETURNED TO NORMAL. OVER THE COURSE OF THE NEXT 11 MONTHS AND 19,000, THE PULSATION IN THE BRAKES RETURNED CAUSING INSTABILITY IN BRAKING AND LONGER BRAKING DISTANCES. MANUFACTURER WARRANTY HAS EXPIRED (12/12,000 MILES FOR ROTORS). I WILL REPLACE ROTORS WITH BETTER QUALITY PARTS TO PREVENT WARPING IN THE FUTURE.*JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SMYRNA, DE
DT*: THE CONTACT STATED WHILE STOPPING AT ANY SPEED, THE VEHICLE SHOOK. THE DEALERSHIP DETERMINED THE FRONT ROTORS WERE WARPED. THE FRONT ROTORS WERE REPLACED AND THE REAR ROTORS WERE TURNED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- DUNMORE, PA
DT*: THE CONTACT STATED THE STEERING WHEEL WOULD SHAKE AND THE BRAKES PULSATED AT VARIOUS SPEEDS. THE PROBLEM GRADUALLY BECAME WORSE. UPON INSPECTION THE DEALERSHIP DETERMINED THE BRAKE ROTORS WERE WEARING DOWN. THE DEALER WILL BE TURNING THE ROTORS.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- BALTIMORE, MD
DT*: THE CONTACT STATED THE STEERING WHEEL WAS DIFFICULT TO TURN WHILE DRIVING 30MPH OR LESS. THERE IS A NHTSA RECALL, # 03V079000, REGARDING THE STEERING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- BEACHWOOD, OH
2004 GRAND CHEROKEE LEFT WHEEL CAME OFF. *TS THE LUG NUTS HAD BROKEN OFF. THE CONSUMER STATED ON 12-28-05 THE FRONT BRAKES AND ROTORS WERE REPLACED. *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- DERBY, CT
2004 GRAND CHEROKEE ROLLED BACKWARDS WHILE THE SHIFT LEVER WAS IN PARK. THE CONSUMER THINK THE PROBLEM IS WITH THE TRANSMISSION. *TS WHEN THE VEHICLE ROLLED BACKWARDS THE DRIVER'S DOOR CRASHED INTO THE MIDDLE SECTION OF THE CONSUMER'S GARAGE DOORS. THE DRIVER'S DOOR BUCKLED AND THE WINDOW SHATTERED. *NM
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- WORCESTER, MA
DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE THE ACCELERATOR PEDAL WAS DEPRESSED WITH THE VEHICLE STILL IN PARK. THE ACCELERATOR PEDAL DID NOT MOVE AND THE PEDAL WAS DEPRESSED AGAIN. THIS TIME THE PEDAL WENT TO THE FLOOR. THIS OCCURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT NO PROBLEM WAS FOUND. UPDATED 3/17/2006 - THE DEALER DETERMINED THAT THE GAS PEDAL WAS HARD/STICKING ON COLD START UP. THE TECHNICIAN REMOVED THE THROTTLE AND CLEANED IT AND REPLACED THE THROTTLE POSITION SENSOR. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- GAHANNA, OH
MY WIFE WAS DRIVING MY 2004 JEEP GRAND CHEROKEE FREEDOM EDITION TO WORK AT 6:20 AM. A VEHICLE APPROACHING HER (TRAVELING IN THE OPPOSITE DIRECTION FROM WHERE SHE WAS TRAVELING) LOST A TIRE. SHE WAS TRAVELING AT AROUND 60 MILES AN HOUR AND THE OTHER DRIVER SAID HE WAS TRAVELING ABOUT THE SAME. THE FRONT DRIVER SIDE TIRE OF THE OTHER VEHICLE CAME OFF AND STRUCK THE JEEP IN THE FRONT DRIVER SIDE. THE PLASTIC COVER SHATTERED, FOAM UNDERLAY CRUSHED AND BROKE AWAY, AND THE STEEL BUMPER WAS SMASHED. HOWEVER, THE FRONTAL IMPACT AIRBAGS DID NOT DEPLOY. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- DENVER, CO
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WHEN BRAKE PRESSURE IS APPLIED THE FRONT END OF THE VEHICLE VIBRATES. THIS OCCURS ON NORMAL ROADS AND DURING NORMAL BRAKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION THE DEALERSHIP DETERMINED THE ROTORS NEEDED TO BE REPLACED HOWEVER, NO REPAIRS WERE MADE. THE MANUFACTURER WAS ALERTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- LEONARDO, NJ
DT*: THE CONTACT STATED WHILE OPENING THE DRIVER DOOR SMOKE WAS NOTICED INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE FIRE MARSHAL FILED A REPORT AND DETERMINED THERE WAS A SHORT IN THE SEAT HEATER. THE DEALERSHIP AND MANUFACTURER WERE ALERTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE