2007 JEEP GRAND CHEROKEE Complaints

TL*THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE DOORS LOCKED AUTOMATICALLY. WHEN DRIVING WITH THE WINDOWS DOWN, THE LOCKS PINCHED THE CONTACT'S LEFT ARM BETWEEN THE ELBOW AND THE SHOULDER. THE MANUFACTURER STATED THAT THIS WAS NOT THEIR RESPONSIBILITY. THE CURRENT MILEAGE WAS 24,286 AND FAILURE MILEAGE WAS 17,500. UPDATED 01/02/08.*LJ THE BUTTON ON THE DOOR LOCKSHAS A GROOVE AROUND IT BELOW THE TOP THAT CAUSED IT TO PINCH THE CONSUMERS ARM. UPDATED 12/12/07

THE DAY AFTER I BOUGHT THE BRAND NEW 2007 JEEP GRAND CHEROKEE DIESEL, I UNLOCKED THE DOORS WITH THE KEY FOB, OPENED A COUPLE OF THE DOORS AND LOADED MY LUGGAGE, THEN I DID THE KEY SEQUENCE ON THE KEYFOB (LOCK+PANIC) TO TURN OFF THE BEEP WHEN YOU LOCK THE CAR. AFTER ALL THIS I TRIED TO START IT (CORRECT STARTING PROCEDURE - WAIT FOR GLOW LIGHT TO GO OUT) AND THE STARTER CRANKED THE ENGINE WITH NO FIRING AT ALL. I REPEAT AND WAIT 5 TIMES OVER ABOUT 5 MINUTES, IT FAILED TO START EACH TIME. FINALLY AFTER I HAVE WAITED ABOUT 2 MORE MINUTES, I TRIED AGAIN AND IT FIRED RIGHT UP LIKE IT IS SUPPOSED TO. I AM CONCERNED THE CAR COULD FAIL TO START AGAIN. UPDATED 01-16-08. *KB

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN DEPRESSED. SHE STATED THAT THE BRAKES WOULD SQUEAL AND GRIND EACH TIME THEY WERE APPLIED. OCCASIONALLY, THE VEHICLE WOULD NOT STOP UNTIL THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES. THE FAILURES OCCURRED WHILE DRIVING BETWEEN 1 AND 45 MPH. THE DEALER REPLACED THE ABS SWITCH, HOWEVER, THE FAILURE CONTINUED. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES AND THEY HAVE BEEN UNABLE TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 18,000.

IN MAY 2007 WE STARTED HAVING PROBLEMS WITH THE A/C AND BLOWER MOTOR ON OUR VEHICLE. I CONDUCTED RESEARCH AND FOUND THROUGH TECH ADVISORY THE BLOWER CONTROL MODULE WERE THE PROBLEM AND WERE BEING REPLACED. I DISCONNECTED THE BLOWER CONTROL MODULE AND COULD SEE THE UNIT HAD MELTED AROUND THE WIRE HARNESS PLUG. I DID EXACTLY AS THE TECH ADVISORY RECOMMENDED AND REPLACED THE BLOWER CONTROL MODULE AND WIRE HARNESS PLUG. LESS THAN 70 DAYS THE EXACT SAME PROBLEM HAS OCCURRED AGAIN. I PULLED THE BLOWER CONTROL MODULE OUT AND COULD SEE THE NEW MODULE HAD ONCE AGAIN MELTED AROUND THE REPLACED PLUG. I CALLED THE DEALERSHIP AND WAS TOLD THEY WOULD WARRANTY THE PART AND I JUST NEEDED TO BRING THE ORIGINAL INVOICE AND BAD MELTED BLOWER CONTROL MODULE IN AND THEY WOULD GIVE ME A NEW ONE. I DID THAT LAST NIGHT AND WHEN I WAS AT THE DEALERSHIP THEY LOOKED AT THE MELTED BLOWER CONTROL MODULE AND TOLD ME BECAUSE I DID NOT REPLACE THE ENTIRE WIRE HARNESS THEY WOULD NOT REPLACE THE MELTED MODULE. I INQUIRED AS TO THE COST TO REPLACE THE ENTIRE WIRE HARNESS AS IT REQUIRED PULLING OUT THE ENTIRE DASH TO SIMPLY UNPLUG THE OLD HARNESS AND PLUG THE NEW ONE IN. I WAS TOLD 8 HOURS OF LABOR AND COST OF PARTS FOR THE NEW HARNESS AND BLOWER CONTROL MODULE WHICH WAS ESTIMATED AT $700.00. THE PARTS THEMSELVES ARE LESS THAN $200.00. WHEN I REPLACED THE ORIGINAL PART I DID IT EXACTLY AS THE TECH ADVISORY TOLD ME SO WHICH WAS DATED SOMETIME IN MAY 2007. IN ADDITION TO THE PART MELTING IT HAS SANK THE TOP EDGE OF THE CARPET IN THE PASSENGER SIDE FLOOR BOARD. I VIEW THIS AS AN EXTREME SAFETY HAZARD AND COULD ACTUALLY CASE A FIRE IN THE VEHICLE. THE DEALERSHIP ADVISED NO WARRANTY RECALLS HAVE BEEN ISSUED FOR THIS ISSUE EITHER. I THINK CHRYSLER SHOULD RE-EXAMINE HOW MANY OF THESE BLOWER CONTROL MODULES THEY HAVE REPLACED AND THE RISK THEY ARE PUTTING THE PUBLIC AT BY NOT RECALLING THEM. ANY ASSISTANCE IN THIS MATTER WOULD BE APPRECIATED. *TR

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING 60 MPH. HE LOST CONTROL OF THE VEHICLE AND THEN IT SHUT OFF AND BEGAN TO COAST. THE VEHICLE RESTARTED, BUT SHUT OFF AGAIN. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL ON JULY 11, 2007 REGARDING THE TIPM. THE DEALER CURRENTLY HAS THE VEHICLE, BUT CANNOT GET IT TO START. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,260.

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE TRANSMISSION CONTROL. TWO DAYS AFTER REPLACING THE TRANSMISSION CONTROL, THE SHIFTER AND TRANSFER CASE FAILED. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THAT THEY WOULD INVESTIGATE IT FURTHER. THE CONTACT WAS ADVISED TO CALL NHTSA. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,901 AND FAILURE MILEAGE WAS 3,652.

THE FACTORY INSTALLED TOW HITCH HAS TOO MUCH PLAY (CLEARANCE OR SLIP FIT).WHEN YOU INSTALL A STANDARD SIZE RECEIVER(MALE) YOU CAN MOVE IT UP AND DOWN .500 OF AN INCH OR MORE. IT IS WAY TOO SLOPPY OF A FIT. THIS WILL LEAD TO LOCK PIN WEAR AND IN AN EXTREME CASE,PIN SHEAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.PLEASE INSPECT THIS FIT.*AK

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE TOWING HITCH EXTENDER MOVES UP AND DOWN. HE STATED THAT THE HITCH SHOULD BE SECURED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,000.

TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE VEHICLE WAS A LOANER FROM THE DEALER. WHILE DRIVING 60 MPH, THE CONTACT STRUCK A DEER WITH THE FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATOR LIGHTS AND THE WEATHER WAS NOT A FACTOR. THE DRIVER SUSTAINED BACK INJURIES. THE FRONT GRILL, BUMPER, AND FRONT PASSENGER SIDE WERE DENTED AND CRACKED. THE HOOD IS DENTED AND THERE IS SOME LEAKING AND DAMAGE TO THE VEHICLE'S UNDERCARRIAGE. THE CONTACT HAS A POLICE REPORT AND PICTURES OF THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 2,900.

I RECENTLY LEASED A NEW 2007 JEEP GRAND CHEROKEE 3.7 L , 6 CYLINDERS. THIS WAS THE SECOND TIME IN LESS THAN A MONTH THAT THE VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED 50 MPH) AND LOCAL SPEED 30 MPH. THE VEHICLE SUDDENLY LOST POWER AND COULD NOT BE DRIVEN AT MORE THAN 20 MPH, AND THE INDICATOR GAUGES SEEM ED STUCK IN PLACE. ALSO, THE VEHICLE SHUT OFF WHEN MAKING A SHARP TURN INTO A PARKING SPACE AT WORK. THE FIRST INCIDENT OCCURRED ON A MAJOR HIGHWAY IN NEW YORK CITY ,AND MY FEAR WAS THAT ANOTHER VEHICLE WOULD REAR END MY VEHICLE. WE HAD THE VEHICLE TOWED TO THE ORIGINAL PURCHASING LOCATION AT ADDITIONAL COSTS TO US, AND THEY STATED THAT THE PROBLEM WAS RELATED TO THE SHIFT CONTROLLER, TRANSMISSION NOT SENDING THE PROPER SIGNAL FOR IT TO SHIFT PROPERLY. THEY TOLD US THEY WOULD REPLACE THE SOLENOID, AND IT SHOULD BE FINE. THIS WAS LESS THAN A MONTH AGO, AND NOW MY WIFE WAS UNWILLING TO DRIVE THE VEHICLE FOR FEAR OF BEING STUCK IN TRAFFIC OR BEING INVOLVED IN AN ACCIDENT. I WILL BE TAKING THE VEHICLE BACK TO THE DEALER ON 7/9/07. ANY ADDITIONAL INFORMATION YOU COULD PROVIDE TO ADDRESS THIS PROBLEM WAS GREATLY APPRECIATED. I WILL ALSO CONTACT DAIMLER/CHRYSLER CORPORATE HEADQUARTERS IN THE MORNING.*AK