2002 JEEP GRAND CHEROKEE Complaints

DRIVERS AND PASSENGER SIDE WINDOWS HAVE FELL INSIDE THE DOOR WHILE PARKED. CHRYSLER NEEDS TO REPLACE THIS DEFECTIVE PART THAT CONTROLS THE WINDOW. WHEN THIS HAPPENS IT LEAVES YOUR CAR UNPROTECTED TO THIEVES AND WEATHER CONDITIONS. *JB

1) VEHICLE AT IDLE, AFTER INITIAL STARTUP IN THE MORNING 2) ELECTRIC FAN BROKE INTO PIECES AND HIT THE MAIN FAN, SHATTERING 3) AIRPARK CHRYSLER/JEEP DEALER COMPLETED THE REPAIR ON JULY 1, 2006. *JB

I AM EXPERIENCING A MAJOR PROBLEM WITH MY VEHICLE, 2002 JEEP GRAND CHEROKEE OVERLAND (MANUFACTURE DATE 10/01). NHTSA CAMPAIGN NUMBER 01V374000 CLEARLY AFFECTS MY VEHICLE, AS I AM EXPERIENCING THE EXACT PROBLEM ASSOCIATED WITH THAT RECALL AND FALL WITHIN THE SPECIFIC DATES OF VEHICLES AFFECTED, HOWEVER, DAIMLER/CHRYSLER REFUSES TO HONOR THE RECALL, CLAIMING MY VEHICLE IS UNAFFECTED. IF I FILL THE VEHICLE COMPLETELY (UNTIL AUTOMATIC SHUTOFF), ALL THE FUEL IN THE FILLER NECK LEAKS TO THE GROUND. IF I FILL THE VEHICLE LESS THAN FULL (NOT UP TO THE FILLER NECK) NO LEAKAGE OCCURS. IT IS CLEARLY THE UEL INLET CHECK VALVE AND MY VEHICLE IS CLEARLY AFFECTED. NOT ONLY IS THIS A SAFETY ISSUE (FIRE, OR WORSE) WHICH IS THE MAIN CONCERN, BUT ALSO A WASTE OF FUEL (AND EXPENSE) AND IS DAMAGING TO THE ENVIRONMENT. IN SPEAKING WITH THE REPRESENTATIVE AT DAIMLER/CHRYSLER, THEY FLATLY REFUSE TO HONOR THE EXISTING RECALL, CLAIMING IT IS A WARRANTY ITEM, HOWEVER, BECAUSE THE VEHICLE IS OUT OF WARRANTY, I AM RESPONSIBLE. *NM

I AM EXPERIENCING A MAJOR PROBLEM WITH MY VEHICLE, 2002 JEEP GRAND CHEROKEE OVERLAND (MANUFACTURE DATE 10/01). NHTSA CAMPAIGN ID NUMBER 01V374000 CLEARLY EFFECTS MY VEHICLE, AS I AM EXPERIENCING THE EXACT PROBLEM ASSOCIATED WITH THAT RECALL, HOWEVER, DAIMLER/CHRYSLER REFUSES TO HONOR THE RECALL, CLAIMING MY VEHICLE IS UNAFFECTED. IF I FILL THE VEHICLE COMPLETELY (UNTIL AUTOMATIC SHUTOFF), ALL THE FUEL IN THE FILLER NECK LEAKS TO THE GROUND. IF I FILL THE VEHICLE LESS THAN FULL (NOT UP TO THE FILLER NECK) NO LEAKAGE. IT IS CLEARLY THE FUEL INLET CHECK VALVE AND AM CLEARLY AFFECTED. NOT ONLY IS THIS A SAFETY ISSUE, WHICH IS MAIN CONCERN, BUT ALSO A WASTE OF FUEL (AND EXPENSE)AND DAMAGE TO THE ENVIRONMENT. IN SPEAKING WITH THE REPRESENTATIVE AT DAIMLER/CHRYSLER, THEY FLATLY REFUSE TO HONOR THE RECALL, CLAIMING IT IS A WARRANTY ITEM, HOWEVER, BECAUSE IT IS OUT OF WARRANTY, I AM RESPONSIBLE. *NM

MY JEEP GRAND CHEROKEE COOLING FAN BLADES CAME OFF OF THE COOLING FAN AND STRUCK THE SHROUD CAUSING IT TO BREAK APART WHILE I HAD THE HOOD OPEN CHECKING THE ENGINE, LUCKILY I WAS NOT INJURED BY THE FLYING DEBRIS. *JB

I OWN A 2002 JEEP GRAND CHEROKEE. IT STARTED TO OVERHEAT, LEAK AND SMOKE, COOLANT FAN BROKE AND TORE RIGHT THROUGH THE COVER. I NOW NEED REPAIRS TOTALING APPROXIMATELY $2600 DUE TO THE COOLANT FAN MALFUNCTIONING. I THOUGHT I COULD GET IT REPAIRED AT THE DEALER FOR NO COST SINCE THERE WAS A COOLANT FAN RECALL ON THIS PARTICULAR VEHICLE BECAUSE I HAVE THE SAME YEAR, MAKE AND MODEL. I WAS TOLD THAT EVEN THOUGH THERE WAS A RECALL ON THE SAME SUV THAT I HAVE, MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, THEREFORE THERE IS NOTHING THAT CAN BE DONE FOR ME. DUE TO THE COOLANT FAN BREAKING, I NEED A NEW CYLINDER HEAD, RADIATOR, COOLING FAN MOTOR AND COOLANT FAN REALIGNMENT. I HAVE TO PAY FOR ALL OF THIS MYSELF JUST BECAUSE THEY DID NOT INCLUDE MY VIN NUMBER IN THE RECALL. *JB

I HAVE HEATED SEAT IN MY 2002 JEEP GR.CH.LIM. THAT HAS HAD TO BE DISCONNECTED, AS IT HEATS ON IT'S OWN, WITHOUT THE POWER TURNED ON. ALSO, THE A/C TURNS ON BY ITSELF, AS WELL. *NM

2002 GRAND JEEP CHEROKEE -AT 6:40 A.M. BACKED INTO PARKING SPOT WHERE I WORK; PULLED FORWARD AND STRAIGHTENED UP BACKED INTO SPOT; JEEP JUMPED CURB HIT BUILDING; PUT JEEP IN DRIVE; JEEP CATAPULTED FORWARD AT HIGH RATE OF SPEED. I WENT THROUGH AN IRON FENCE INTO A LONG TERM PARKING LOT; STOPPED HITTING ANOTHER JEEP HEAD ON AND A CONCRETE BASE; IRON FENCE DAMAGE TO TWO ADDITIONAL CARS PARKED. NO ONE ELSE WAS INVOLVED; ONLY INJURIES WERE TO MYSELF WHEN AIR BAGS DEPLOYED. EMS AND POLICE ARRIVED AND POLICEMAN TURNED OFF JEEP WHICH WAS STILL ACCELERATING AFTER IMPACT. JEEP WAS TOTALED AND ALL DAMAGES ARE BEING COVERED BY OUR STATE FARM INSURANCE. *JB

COLD AIR BEGAN COMING FROM THE VENTS SIDE OF THE GLOVE COMPARTMENT WHEN THE HEATER WAS ON. DEALER FOUND THE AIR CONDITIONER/HEATER BLEND DOORS THAT DIRECT THE AIR HAD BROKEN. A PLASTIC PART THAT DIRECTS THE DOORS HAD BROKEN. DEALER TECHNICIANS SAID THEY HAVE REPAIRED SEVERAL VEHICLES WITH THIS PROBLEM. *JB

I WAS DRIVING AND FELT A BUMP. I STOPPED AND GOT OUT AND LOOKED UNDER THE VEHICLE, BEHIND THE VEHICLE AND IN FRONT OF THE VEHICLE AND A FELLOW MOTORIST LOOKED AND SAW A PIECE OF BLACK PLASTIC IN THE STREET UNDER AND POINTED TO IT. GOT BACK IN THE VEHICLE AND DROVE TO MY DESTINATION AND PARKED, CAME BACK AND CRANKED IT UP AND WAS PULLING OUT, NOTICED WHAT LOOKED LIKE SMOKE WAS COMING FROM THE VEHICLE AND THE TEMP GAUGE NEEDLE WENT INTO THE DANGER ZONE. AFTER NOTICING THIS I STARTED HEADING TO THE DEALERSHIP,BUT STOPPED TO KEEP FROM DURING ANY FURTHER DAMAGE AND CALLED A WRECKER. UPON ARRIVAL AT THE DEALERSHIP I INFORMED THEM WHAT HAPPENED. AFTER THEY EXAMINED THE VEHICLE, THEY INFORMED ME THAT THE FAN HAD BROKEN AND KNOCKED A HOLE IN RADIATOR AND BROKE THE FAN SHROUD. *JB