2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - LITTLE ROCK, AR

    TAKATA RECALL IT HAS BEEN ALMOST 1 YEAR SINCE RECALL BUT FIAT CHRYSLER HAS NOT MADE THE PARTS AVAILABLE TO DEALER. I KEEP RECEIVING NOTICES BUT THE REPAIR CANNOT BE MADE UNTIL PARTS ARE SENT TO DEALERS.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - TROY, AL

    MY HUSBAND WAS IN AN ACCIDENT ON APRIL 20 2017 AND HE WAS HIT DEAD ON BUT THE AIRBAGS DID NOT DEPLOY. HOWEVER I DID RECEIVE A RECALL FORM AND WHEN I CALLED MY LOCAL JEEP DEALER HE STATED THAT THE ISSUE WAS ALREADY RESOLVED BUT OBVIOUSLY IT WASN'T. HE WAS HIT SO HARD THE ENTIRE STEERING WHEEL SEPARATED FROM THE DASHBOARD. HE WAS HIT ON HIGHWAY 231 TRAVELING TOWARD TROY ALABAMA. ...UPDATED 06/13/17 *BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MONTICELLO, AR

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS STOLEN. PER THE POLICE, THE DRIVER CRASHED INTO AN ELECTRIC POLE AT AN UNKNOWN SPEED. THE AIR BAGS FAILED TO DEPLOY. THERE WAS AN OPEN RECALL ON THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF THERE WERE ANY INJURIES. THE VEHICLE WAS TOWED BACK TO THE HOME OF THE OWNER. THE VEHICLE WAS DAMAGED MORE THAN THE COST OF THE REPAIR. THE CONTACT DID NOT DECIDE TO TOTAL OUT THE VEHICLE AT THE TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - DIAMOND, MO

    TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT SUSTAINED SEVERE HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - DOWAGIAC, MI

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. TYLER CHRYSLER, DODGE, JEEP OF MICHIGAN (LOCATED AT 810 SOUTH 11TH ST NILES, MICHIGAN 49120) STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. ALSO, OVER THE COURSE OF THREE YEARS, A PERSISTENT CREAKING NOISE WAS HEARD FROM THE AIR BAGS WHILE DRIVING VARIOUS SPEEDS. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - DALLAS, TX

    DEATH WOBBLE - AT CERTAIN SPEEDS ON CERTAIN ROAD SURFACES THE VEHICLE WILL HIT A BUMP INITIATING A VIOLENT SHAKING IN THE STEERING COMPONENTS OF THE CAR AND CAUSING A LOSS OF CONTROL.. IT IS ONLY BY AN IMMEDIATE, SHARP AND MOMENTARY APPLICATION OF BRAKES (OR ACCELERATOR) WILL THE SHAKING STOP.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - FLINT, MI

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE AND NOTICED THAT THE SUN ROOF HAD EXPLODED. GLASS PIECES SHATTERED INTO THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MODESTA, CA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT AND AIR BAG WARNING LIGHTS REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THROUGH A PARKING LOT, SHE SWERVED FROM HITTING A DOG AND CRASHED INTO THE CONCERT BOTTOM PORTION OF A LIGHT POST. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO BOTH SHOULDERS, NECK AND BACK AS WELL AS THE FRONT PASSENGER SUSTAINED INJURIES TO HER NECK AND BOTH SHOULDERS WHICH BOTH NEEDED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 06/28/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SALMOUTH, KY

    TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE KNEE, NECK, AND CHEST DUE TO THE RETRACTED SEAT BELT. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,781. UPDATED 06/13/17*LJ *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SWAMPSCOTT, MA

    THE JEEP WAS NEVER DRIVEN OFF ROAD OR PARKED IN STANDING WATER. THE MAIN BODY IS IN GREAT SHAPE BUT THE OIL PAN AND TRANSMISSION PANS HAVE SERIOUS RUST ISSUES. THE VEHICLE ONLY HAS 59K MILES AND IS EXCELLENT EXCEPT FOR THE UNDER CARRIAGE RUST ISSUES.

    Source: NHTSA WEB SITE