2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- HUEYTOWN, AL
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE STEERING COLUMN MADE A POPPING NOISE. THIS OCCURRED WHILE TURNING THE STEERING WHEEL TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION. THE DEALER REPLACED THE BRAKES; HOWEVER, THAT MADE NO IMPACT ON THE POPPING NOISE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- SAN CARLOS, CA
VIBRATION DURING BRAKING RESULTED IN REPLACEMENT OF FRONT DISC BRAKE ROTORS AT 30,000 MILES. PROBLEM IS RECURRING AT 45,000 MILES. NOTE THAT IN THIS MODEL YEAR DAIMLER CHRYSLER REVISED WARRANTY TO EXCLUDE ROTORS FROM STANDARD 3YR/30K COVERAGE. *JB
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- SANDY, UT
WHILE PREPARING TO BACK OUT OF A PARKING SPACE, MY 2002 GRAND CHEROKEE OVERLAND SUDDENLY ACCELERATED FORWARD AT A FULL RATE OF ACCELERATION. MY RIGHT FOOT WAS PUSHING ON THE BRAKE PEDAL, NOT THE THROTTLE PEDAL. THE VEHICLE CONTINUED TO ACCELERATE FOR ABOUT 2-3 CAR LENGTHS UNTIL IT STRUCK A BUILDING, CAUSING BOTH FRONT AIR BAGS TO DEPLOY. I WAS PUSHING ON THE BRAKE PEDAL SO HARD, THAT ONE OF THE BONES IN MY FOOT BROKE WHEN THE VEHICLE STRUCK THE BUILDING. I PREVIOUSLY OWNED A 2000 GRAND CHEROKEE AND TWO CHEROKEES, SO I AM VERY FAMILIAR WITH THE BRAKE AND THROTTLE PEDAL LOCATIONS ON THESE VEHICLES. *JB
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- SACRAMENTO, CA
DT*: THE CONTACT STATED WHILE BRAKING AT ANY SPEED, THE BRAKES CAUSED THE STEERING COLUMN TO SHIMMY. THE DEALERSHIP REPLACED THE BRAKE SYSTEM, BUT THE PROBLEM HAS RETURNED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- NEW CITY, NY
I HAVE A 2002 JEEP GRAND CHEROKEE 6 CYLINDER 4.0. YESTERDAY MY COOLING FAN BLEW UP FOR NO APPARENT REASON, DAMAGING RADIATOR AND AREA AROUND COOLING FAN. THIS IS AN EXTREMELY DANGEROUS PROBLEM SINCE IF THE HOOD WAS UP AT THE TIME THE FAN BLEW UP, SOMEONE COULD HAVE GOTTEN MAIMED OR KILLED. THIS IS THE SAME ISSUE AS REPORTED ON YOUR JANUARY LISTING OF PROBLEMS. *JB
Source: NHTSA WEB SITE -
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2002 JEEP GRAND CHEROKEE- DAVENPORT, IA
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE BRAKES PULSATE CAUSING THE STEERING WHEEL TO VIBRATE. THE DEALERSHIP TURNED THE ROTORS AT 7,000 MILES. ON DECEMBER 3, 2004 AT 17,000 MILES THE ROTORS AND CALIPERS WERE REPLACED BECAUSE THE VIBRATION RETURNED. AT 28,000 MILES THE PROBLEM RETURNED, BUT THERE HAVE BEEN NO ADDITIONAL REPAIRS.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- RHINELANDER, WI
I HAD THE VEHICLE IN PARK, GOT OUT, WENT BEHIND THE VEHICLE, IT STARTED MOVING BACKWARDS, KNOCKING ME OVER, THEN WENT ACROSS THE ROAD HITTING ANOTHER VEHICLE RESTING AGAINST IT. *NM
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- NOKESVILLE, VA
I WAS DRIVING APPROX. 45 MPH AND BROADSIDED ANOTHER CAR. MY AIR BAG DID NOT DEPLOY. *JB
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- GRAPEVINE, TX
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS BEING DRIVEN AT ANY SPEED, THE STEERING WHEEL SHOOK. THE DEALERSHIP DETERMINED THE ROTORS WERE WARPED AND REPLACED THE ROTORS. THIS OCCURRED EVERY 20,000 MILES AND THE ROTORS MUST BE REPLACED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- GAINESVILLE, VA
MY 2002 JEEP GRAND CHEROKEE HAS ONLY 55K MILES ON IT AND THE DOOR\REGULATOR MOTOR FOR THE DRIVERS SIDE AND PASSENGER SIDE WINDOWS BROKE. I WAS INFORMED THAT THIS IS A COMMON OCCURRENCE WITH JEEPS. THIS IS NOT NORMAL THAT THERE ARE FAILURES OF THIS TYPE. IT IS 650 DOLLARS TO REPLACE BOTH DOOR REGULATORS. THIS ISSUE NEEDS TO BE RESOLVED. *JB
Source: NHTSA WEB SITE