2002 JEEP GRAND CHEROKEE Complaints

2002 GRAND CHEROKEE TRANSMISSION SLIPPED INTO SECOND AND THIRD GEAR. *TS ***NAR*** THE PROBLEM WAS DIAGNOSED AS A TRANSMISSION GOVERNOR SENSOR. ONE YEAR LATER, THE COOLANT LIGHT ILLUMINATED EVEN THOUGH THE COOLANT WAS FULL, THE OIL PRESSURE GAUGE WENT ALL THE WAY TOO HIGH AND STAYED THERE, THE DEALER STATED IT WAS A BAD SENDING UNIT. THE ENGINE LIGHT ILLUMINATED, WHEN THE VEHICLE MISFIRES, A POPPING SOUND COMES THROUGH THE RADIO WHENEVER IT IS TURNED ON. THE TRANSMISSION HAS STARTED TO SLIP AGAIN. *JB

2002 JEEP GRAND CHEROKEE LIMITED (WJ), ELECTRICAL WIRES MELTING AT BLOWER MOTOR CONTROLLER FOR HEATER /AC INTERIOR FAN. FIRE HAZARD AS THIS CIRCUIT IS HOT EVEN WHEN THE VEHICLE IS OFF. POOR CONTACT BETWEEN THE WIRE FEMALE SPADE CONNECTOR AND THE BLOWER MOTOR CONTROLLER MALE SPADE TERMINAL CAUSED EXCESSIVE HEAT WHICH RESULTED IN THE WIRES BEING CHARRED AND THE BLOWER MOTOR CONTROLLER HOUSING MELTING. DEVICE IS LOCATED UNDER THE DASHBOARD ON THE PASSENGER SIDE. ACCORDING TO DEALER, DAIMLER CHRYSLER CLAIMS THIS IS NOT A PROBLEM BUT I EXPERIENCED IT ON MY VEHICLE AND BECAME ALARMED WHEN I READ ABOUT CAR FIRES RESULTING FROM THIS SAME DEFECT ON MYCARSTATS.COM. MY VEHICLE SERIAL NUMBER IS [XXX]. I ORDERED AND REPLACED THE MELTED BLOWER MOTOR AND CRIMPED THE FEMALE CONNECTOR TIGHTER TO MAKE A TIGHTER CONNECTION WITH THE MALE TERMINAL AFTER BEING NOTIFIED BY THE JEEP DEALER THAT THIS WOULD NOT BE COVERED AND THAT NO TSB EXISTED FOR THIS DEFECT. WHILE MY CAR DID NOT CATCH ON FIRE, THIS IS CLEARLY A FIRE HAZARD THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DUEL CLIMATE CONTROL DOORS NOT WORKING NO HEAT ON PASSENGER SIDE OR ON DRIVER SIDE. WINDOWS FOG UP AND MAKE FOR DANGEROUS DRIVING CONDITIONS. COST 1500.00 TO REPAIR AND FIX. AT THE DEALERSHIP THEY HAVE SEEN BETWEEN 8-10 OF THESE SINCE OCTOBER 2005 AND IT IS ONLY FEBRUARY 2006. WHEN I CALLED JEEP ABOUT THE PROBLEM THE CUSTOMER SERVICE PERSON TOLD ME HE WAS "SETTING ME STRAIGHT" AND THAT HE DIDN'T CARE IF I WAS A CUSTOMER AGAIN. HE WOULD NOT LET ME TALK TO A SUPERVISOR AND HE HUNG UP THE PHONE ON ME. *NM

I WAS DRIVING ON SR 70 WHEN I FELT MY JEEP SLUGGING THEN I LOOKED AT THE GAUGE AND NOTICED THAT IT WAS ALL THE WAY TO THE BOILING POINT. THEN I PULLED OVER TO THE SIDE OF THE ROAD BECAUSE I WASN'T SURE WHAT HAD HAPPENED. CALLED MY DAD HE CAME AND LOOKED AT MY JEEP AND FOUND THAT THE FAN HAD BUSTED WE HAD BEEN ABLE TO PUT ENOUGH WATER IN IT TO GET IT TO WAL-MART WHERE WE CAME TO THE CONCLUSION THAT IT HAD A HOLE IN THE RADIATOR. THERE WAS PIECES EVERYWHERE FROM THE SHROUD. THE NEXT DAY HAD IT TOWED TO FIRKINS IN BRADENTON IT WAS OUT OF WARRANTY SO I ENDED UP PAYING $1131.45 FOR THIS TO BE FIXED. NOW EVER SINCE THIS HAS BEEN FIXED MY CHECK ENGINE LIGHT COMES ON FOR AWHILE THEN GOES OFF. THIS HAPPENED WITH THE FAN ON 8/17/04 NOW BOTH POWER WINDOWS IN THE BACK ARE NOT WORKING JUST THE OTHER DAY MY SON GOT OUT OF THE JEEP SHUT THE DOOR AND DOWN CAME THE WINDOW NEITHER OF THE BACK WINDOWS WORK HAD IT CHECKED OUT AND IT WILL COST ME 300.00 PER WINDOW FOR THE BEARINGS WHAT IS GOING TO HAPPEN NEXT THE FRONT ONES. I THOUGHT WHEN I BOUGHT THIS BRAND I WAS GETTING A GOOD VALUE BUT TURNS OUT ALL I HAVE HAD IS A NIGHTMARE. *NM

HEATER BLEND DOOR INOPERABLE. MY PREGNANT WIFE AND I WERE DRIVING IN THE MOUNTAINS NEAR BIG BEAR, CALIFORNIA . IT WAS ABOUT 30 DEGREES THAT MORNING AND THE HEATER DIDN'T WORK. IT ACTUALLY BLEW COLD AIR ON THE WINDSHIELD, AND IT FROZE BLOCKING OUR VIEW WHEN WE RAN OFF THE ROAD. WE COULD HAVE BEEN KILLED.*AK

DT*: THE CONTACT STATED THE VEHICLE HAS A DUAL HEATING/COOLING SYSTEM. THE PASSENGER SIDE WAS PUTTING OUT COLD AIR AND THE DRIVER SIDE HEATED SEAT DID NOT WORK. THE DEALERSHIP DETERMINED A PART IN THE HEATER NEEDED TO BE REPLACED. *NM

I NOTICED POWER STEERING FLUID LEAKING FROM MY CAR. THE PUMP WAS REPLACED AND FLUID CONTINUES TO LEAK. WHEN I HAD MY MECHANIC ASK CHRYSLER ABOUT IT, THE REP SAID THAT THERE IS A DEFECT IN THE ACTUAL HOSE WHICH CAUSES FLUID TO LEAK. IN MY OPINION IF CHRYSLER KNOWS ABOUT THIS, AND A POSSIBLE LOSS OF FLUID WHILE DRIVING, WHY DON'T THEY FIX IT. *NM

DT*: THE CONTACT STATED THE VEHICLE OVERHEATED AND LEAKED ANTIFREEZE. THE DEALERSHIP DETERMINED THE FAN, RADIATOR, AND HARNESS WERE BURNED. THESE COMPONENTS WERE REPLACED, BUT THE PROBLEM PERSISTED. THIS HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED. *AK

UPON ACCELERATION, THE FRONT DRIVER SEAT BROKE RESULTING IN SEVERE BACKWARD AND SIDEWAYS TILT & ROCKING. SUBSTANTIAL CORRECTIVE ACTION WAS TAKEN TO KEEP CONTROL OF VEHICLE. (I COPIED THIS COMPLAINT FROM ANOTHER COMPLAINANT BECAUSE IT IS IDENTICAL TO MINE). I HAD THE SAME PROBLEM WITH MY 1999 GRAND CHEROKEE AND THE MANUFACTURER REPLACED IT UNDER WARRANTY AFTER MUCH NEGOTIATION, BECAUSE THE VEHICLE WAS OUT OF WARRANTY, CALLING IT A SAFETY ISSUE. *JB

CONSUMER COMPLAINT REGARDING SAFETY CONCERNS 2002 JEEP GRAND CHEROKEE BRAKING SYSTEM. *TS THE VEHICLE ROTORS WARPED PREMATURELY AND RESULTED IN VIBRATION WHILE BRAKING. *NM