2004 JEEP GRAND CHEROKEE Complaints

I OWN A 2004 JEEPGRAND CHEROKEE LAREDO, ON JULY 13 APROX MY WINDOW ON THE DRIVERS SIDE FELL DOWN AND THE WINDOW REGULATOR HAD TO BE REPLACED AT COST OF $391. AGAIN ON APROX JULY 22 THE FRONT PASSENGER WINDOW FELL DOWN-SAME THING THE REGULATOR HAD TO BE REPLACED, AGAIN $391. I HAVE THE 2ND BROKEN REGULATOR. THIS CAUSED THE CAR TO BE OPEN TO 100+DEGREE HEAT AND VANDALIS AS THERE WAS NO WAY TO SECURE IT WITH OUT A WINDOW.I WROTE TO JEEP MANUFACTURER TO NO AVAIL.

DT: THE CONSUMER NOTICED PROBLEMS WITH THE BRAKES AT 22,000. THE VEHICLE WOULD SHAKE WHEN THE BRAKES WERE APPLIED. THE CONSUMER WAS TOLD THE ROTORS WERE WARPED AND THE PADS NEEDED TO BE REPLACED AS WELL. *JB

EVENTS : VIBRATION WHEN BRAKING. CONSEQUENCES : BEGINING OF LOSS OF CONTROL PROBLEMS BECAUSE OF THE VIBRATION IN THE STEERING WHEEL AND VEHICLE.. THIS IS A NEW CAR WITH 6000 MILES. ROTORS REPLACED BECAUSE OF WARPAGE AT 6000 MILES. DEALER SAID THERE IS NO CURE FOR THIS PROBLEM EXCEPT TO PUT NEW ROTORS ON EVERY 6000 TO 10000 MILES. YOU ONLY KNOW OF THE PROBLEM WHEN IT TOO LATE AND THE VIBRATION BEGINS. THERE WERE ALSO TWO OTHER PEOPLE AT THE DEALER WHEN I WAS THERE WITH THE SAME PROBLEM. I HAVE A FRIEND THAT HAS REPLACED HIS ROTORS 4 TIMES IN 34,000 MILES. THIS HAS BEEN A PROBLEM SINCE 1999-2004. WITHOUT CONTROL OF YOUR BRAKES YOU HAVE NO CONTROL. PLEASE LOOK INTO THIS. IT IS A WIDESPREAD PROBLEMS IN JEEP GRAND CHEORKEE'S.

2000 JEEP GRAND CHEROKEE DEVELOPED PROBLEMS WITH THE BRAKES.*MR THE VEHICLE'S STEERING WHEEL WOULD VIBRATE WHEN THE BRAKES WERE APPLIED AT SPEEDS OF 40 MPH OR HIGHER. THE BRAKES WERE REPLACED BY THE DEALER THREE TIMES IN 20000 MILES. THE REPAIRS WERE DONE UNDER WARRANTY AT NO COST TO THE CONSUMER. AFTER THE THIRD BRAKE REPAIR THE CONSUMER HAD NO FAITH IN THE VEHICLE. THE DEALER SUGGESTED THAT THE CONSUMER CONSIDER PURCHASING A NEW 2004 JEEP GRAND CHEROKEE. THE DEALER EXPLAINED THAT THE NEW JEEP HAD A NEW BRAKE DESIGN WITH IMPROVED CALIPERS. THE CONSUMER TRADED IN HIS 2000 CHEROKEE FOR A 2004 CHEROKEE (IJ4GW48S44C172654, PURCHASED JULY 14, 2003). AFTER DRIVING THE VEHICLE 10694 ON JULY 15, 2004 THE CONSUMER HAD TO TAKE THE VEHICLE TO THE DEALER FOR HIGH SPEED SHUDDER AND VIBRATION IN THE STEERING WHEEL WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER ONE OTHER TIME ON JUNE 2, 2005 FOR THE SAME PROBLEM. EACH TIME THE ROTORS WERE REPLACED DUE TO HEAT STRESS. *NM

THERE WAS A POP/CREAK/CLUNK IN THE STEERING WHEEL WHEN TURNING THE WHEEL LEFT IN THE DRIVE POSITION. BROUGHT THE VEHICLE TO DEALER & WAS TOLD THAT IT WAS "UNSAFE TO DRIVE" BECAUSE A PIECE OF THE STEERING COLUMN HAD TO BE REPLACED. DEALER HAD TO ORDER THE PART & CAR HAD TO STAY OVERNIGHT. CAR IS LESS THAN 1 YEAR OLD WITH 4,000 MILES ON IT.

13 MONTHS AND A LITTLE OVER 13,000 MILES AFTER LEASING MY BRAND NEW 2004 GRAND CHEROKEE, THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY EVERY TIME I'D I HIT THE BRAKES. I TOOK THE TRUCK TO THE DEALER AND THEY SAID THE ROTORS WERE DEFECTIVE, AFTER A LONG DISCUSSION AND MANY BACK AND FORTH THE SVCE. MANAGER AT THE DEALER DECIDED TO REPLACE THE FRONT ROTORS AT NO COST TO ME. NOW 10 MONTHS LATER THE PROBLEM RETURNED. WENT BACK TO THE DEALER, BUT THIS TIME THEY TELL ME THE ROTORS ARE DAMAGED AGAIN, BUT I'LL HAVE TO PAY FOR THE REPAIR, WHICH TOTAL COST IS OVER $300. NOW AT 26,624 MILES, THEY NEED TO BE REPLACED AGAIN, WHAT'S GOING ON? AFTER A FRIEND OF MINE SEARCH THE WEB, SHE FOUND OUT THAT THIS IS THE SAME PROBLEM MANY 2004 GRAND CHEROKEE OWNERS HAVE ENCOUNTERED. IS THIS A FACTORY DEFECT? EVEN THOUGH CHRYSLER DOESN'T ACKNOWLEDGE IT. CAN ROTORS GET DAMAGED IN SUCH A SHORT PERIOD OF TIME, THIS IS THE SECOND TIME I LEASED A JEEP, I NEVER HAD THIS PROBLEM WITH MY 2000 JEEP. IS ANYTHING BEING DONE ABOUT THIS?

DT: CONSUMER COMPLAINED THAT THE BELT WILL NOT STAY IN THE CHILD'S SAFETY SEAT. THE HARNESS THAT KEEPS THE CHILD IN THE SEAT WILL NOT STAY IN THE SEAT. IT DISCONNECTS FROM THE SEAT AT TIMES. HAD TO RIG UP THE HARNESS SO THAT CHILD WILL STAY IN THE CAR SEAT. ALSO, HANDLE DOES NOT LOCK. WHILE PUTTING CHILD IN THE CAR SEAT IT DUMPED HIM OUT OF THE CAR SEAT TWICE. HE SUSTAINED INJURIES, HITTING HIS FACE AND HEAD. CONSUMER CALLED THE MANUFACTURER, AND THEY DID NOT FIX THIS CAR SEAT. *AK

DT: CONSUMER COMPLAINED ABOUT A BRAKING PROBLEM, WARPED FRONT/REAR ROTORS. CONSUMER THE PROBLEM FIXED TODAY. WHEN APPLYING THE BRAKES THE PEDAL PULSED AND LOST BRAKE POWER WITH ONLY 20,000 MILES ON VEHICLE. CONSUMER SAID VEHICLE DID NOT PULL TRAILERS, MAKE JACK RABBIT STOPS, OR ANYTHING THAT WOULD CAUSE SUCH A PROBLEM. VEHICLE WAS SERVICED REGULARLY BY THE DEALER IT WAS PURCHASED. THE ROTORS WERE TURNED INSTEAD OF BEING REPLACED. O CONSUMER EXPECTED THIS PROBLEM TO RECUR, AND FELT THAT WAS A MANUFACTURING DEFECT. *AK

2004 JEEP GRAND CHEROKEE - ALL FOUR BRAKE ROTORS WARPED AT 20,000 MILES OF NORMAL DRIVING (NO TRAILER, ETC.). DEALER MACHINED THE ROTORS. SUSPECT WARPING WILL OCCUR AGAIN IN LESS THAN 20,000 MILES AS LESS METAL ON ROTORS NOW. DEALER MEASURED BRAKE PADS AT 60% REAR AND 50% FRONT, SO THOSE COMPONENTS SEEM OK. THERE IS SOMETHING IN THE DESIGN AND/OR MANUFACTURE OF THE BRAKES THAT CAUSES WARPING. FORTUNATELY, NO ACCIDENT.

BRAKES DEVELOPED VIBRATION AT HIGHWAY SPEEDS WHEN TRYING TO SLOW DOWN. I AM SUSPECTING WARPED ROTORS WHICH SHOULD NOT HAPPEN AT 34000 MILES.