2002 JEEP GRAND CHEROKEE Complaints

DT: THE CONTACT STATED THE HEATER AND DEFROSTER ON THE PASSENGER'S SIDE OF THE VEHICLE WAS NOT WORKING. THERE WAS NO HEAT COMING FROM ANY OF THE VENTS ON THE PASSENGER'S SIDE. THE DEALERSHIP DIAGNOSED THE PROBLEM AS BEING THE ACTUATOR DOOR. THE DEALERSHIP STATED THIS WAS NOT A SAFETY ISSUE AND OFFERED NO FREE REPAIR. THIS WAS NOT COVERED UNDER THE EXTENDED WARRANTY .THEREFORE , NO REPAIRS HAVE BEEN MADE. *AK

DT: THE CONTACT COMPLAINED ABOUT A PROBLEM WITH THE WINDOW GLASS . THE WINDOWS WERE OFF TRACK AND THE GLASS DROPPED DOWN INSIDE THE DOOR COMPARTMENT. HE TOOK THE VEHICLE TO A DEALER. THE WINDOWS WERE REPAIRED AT THE CONTACT'S EXPENSE. *AK

TAIL LIGHT/BRAKE LIGHT ASSEMBLY ON BOTH DRIVER AND PASSENGER SIDE FAILED LEAVING ONLY CENTER BRAKE LIGHT WORKING WHEN HEAD LIGHTS ARE ON. PASSENGER TAILLIGHT/BRAKE LIGHT FAILED COMPLETELY. BOTH TAIL LIGHT ASSEMBLIES NEEDED TO BE REPLACED AS PART OF CIRCUIT BOARD WAS MELTED.*JB

11-18-05 DRIVING MY CAR ON FREEWAY, HEARD A "POP" SOUND, THEN LOSS OF FLUIDS. DROVE OFF NEAREST EXIT TO NEARBY SERVICE CENTER. PLASTIC COOLING FAN BROKE APART SENDING PIECES INTO THE FRONT OF THE RADIATOR, CUTTING AND SPLICING IT. THE ENTIRE CASING/SHROUD OF THE FAN WAS CRACKED ON THE BOTTOM AND TOP, AS WELL AS SEVERAL BLADES OF THE FAN BROKEN OUT. CHRYSLER REFUSES TO COVER THE DAMAGE STATING IT IS PAST THE WARRANTY TIME OF 3 YEARS OR 36,000 MILES!!! I NOW HAVE TP SPEND $1200 TO FIX AS WELL AS RENTAL CAR FOR 1 WEEK WHILE THEY WERE "EVALUATING" THE SITUATION. HEEEELLLLP!! *JB

DT: THE CONSUMER STATED THAT THERE WAS A NHTSA ENGINEERING ANALYSIS EA05020 CONCERNING THE ENGINE AND ENGINE COOLING FAN. THE CONSUMER'S VEHICLE MANIFESTED THE SAME PROBLEMS AS INDICATED IN THIS ANALYSIS. THE FAN OF THE MOTOR EXPLODED, RESULTING IN EXTENSIVE DAMAGE TO THE RADIATOR. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE IT IS CURRENTLY BEING REPAIRED FOR THIS PROBLEM. *AK (11/23/05) THE STEERING WAS NOISY AND WOULD GRIND ON HIGH IDLE, THE VEHICLE WOULD SHAKE WHEN BRAKING DUE TO THE FRONT DISC PADS WEARING LOW AND THE FRONT ROTORS AND THE PINION SEAL LEAKED. *SC

DT: THE CONTACT STATED VEHICLE WAS GOING THROUGH THE SECOND SET OF ROTORS IN A YEAR. WHEN THE ROTORS WERE SIX MONTHS OLD THEY HAD TO BE RESURFACED DUE TO CORROSION. THEY SERVICE ON VEHICLE WAS BEING DONE BY A MECHANIC, WHO SUGGESTED THAT THE ROTORS BE REPLACED AT THIS TIME. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALERSHIP. THE MANUFACTURER HAS BEEN CONTACTED. THEY OFFERED NO FREE REMEDY.*AK

MID SUMMER MY DRIVER SIDE WINDOW FELL DOWN, I THOUGHT WITH THE HELP OF MY 5 YEAR OLD SON. THE DEALER CHARGED ME $500 TO REPLACE THE POWER WINDOW ACTUATOR. TODAY, MY PASSENGER WINDOW FELL ALSO. I'M ON DISABILITY, HAVEN'T WORKED IN ALMOST A YEAR - HOW CAN I AFFORD TO FIX THIS SAME PROBLEM AGAIN? I'M GLAD TO SEE I'M NOT THE ONLY ONE. *JB

DRIVING AT APPROXIMATE SPEED OF 35 MPH, I HEARD A LOUD BOOM (LIKE SOMETHING HAD HIT THE CAR), I STOPPED AND CHECKED AND SAW NOTHING. ALL GAUGES DISPLAYED NORMAL RANGES AND I CHECKED ALL FLUIDS AND VISUALLY LOOKED AROUND THE ENGINE AREA FROM THE TOP. EVERYTHING APPEARED NORMAL, BUT SIX DAYS LATER WITHOUT FURTHER NOISE OR WARNING SIGNS THE ENGINE TEMP PEAKED MAX, WHILE SITTING IN A PARKING LOT. TESTED THE ENGINE AS DIRECTED PER THE MANUAL AND NO GOOD. A TOW WAS INITIATED TO A REPAIR SHOP THE END RESULT WAS THE FAN HAD BROKEN INTO PIECES AND GONE INTO THE RADIATOR AND THROUGH TO ANOTHER SECTION. TOTAL COST OF REPAIR WAS OVER $1500 AND I AM STILL HAVE PROBLEMS WITH LEAKING TRANSMISSION FLUID THAT IS BEING ADDRESSED ALL RELATED TO THE FAN COMING APART AND FLYING INTO OTHER ENGINE PARTS. *NM

MY 2002 JIGS SPECIAL EDITION W/ V8 4X4 HAS AN UNIDENTIFIED ELECTRIC PROBLEM. 3 TIMES SO FAR IN 2005 WHEN TRYING TO START THE JEEP THE SYSTEM GOES COMPLETELY DARK. NO ELECTRICITY AT ALL. IT WON'T START, THE LIGHTS WON'T WORK, THE REMOTE WON'T WORK. YOU CAN'T EVEN JUMP START IT. THE FIRST TIME THE DEALER REPLACED THE BATTERY (EVEN THOUGH I REPLACED IT 8 MONTHS PRIOR). THE SECOND TIME IT STARTED WHEN THE TOW TRUCK DRIVER WENT TO CHECK THE MILES, SO THE DEALER SAID THERE WAS NO WAY FOR THEM TO FIGURE IT OUT. LAST NIGHT IT HAPPENED AGAIN, AGAIN IT HAS BEEN TOWED TO THE DEALER AND I AM WAITING FOR RESULTS. *NM

WE HAVE HAD 3 FRONT BRAKE ROTOR INCIDENTS IN 3 YEARS WITH A CALIPER/ROTOR REPLACEMENT @ 8,000 MILES. FRONT ROTOR RESURFACED SOMEWHERE AROUND 20,000 MILES AND REPLACED AGAIN AT MY OWN EXPENSE AT 28000 MILES. THE PROBLEM WAS SEVERE ENOUGH TO FRIGHTEN MY WIFE (SHE IS THE PRIMARY DRIVER OF THE 2002 JEEP GRAND CHEROKEE LAREDO) BECAUSE OF SEVERE STEERING WHEEL SHAKE AND BRAKE PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. MOST SEVERE WHEN ENTERING THE OFF RAMP ON THE INTERSTATE. I KEPT THE OLD ROTORS THAT THE DEALER INSTALLED AT 8,000 MILES. THE DEALER WAS NOT WILLING TO REPLACE THE BRAKE COMPONENTS THE LAST TIME SAYING THAT THEY ARE "WEAR ITEMS" AND I WAS PAST THE 3 YEAR WARRANTY. OBVIOUSLY THERE IS A HEAT PROBLEM WITH THE BRAKE COMPONENTS. MOST LIKELY CAUSE WOULD BE CALIPERS FAILING TO RELEASE OR SOME TYPE OF RESTRICTION TO THE BRAKE FLUID RETURNING TO THE MASTER CYLINDER. I KNOW OF ONE OTHER OWNER OF A JEEP GRAND CHEROKEE WITH SIMILAR PROBLEMS. *NM