2004 JEEP GRAND CHEROKEE Complaints

DT: WHEN THE CAR IS GOING VERY SLOW AND CONSUMER APPLIES THE BRAKES THE CAR ACCELERATES FORWARD. THIS INCIDENT DID RESULT IN AN ACCIDENT.*AK *SB *NM

DRIVING AT 65 MPH I CAME UPON AN ACCIDENT AND HAD TO BRAKE RAPIDLY. WHEN I APPLIED THE BRAKE THE CAR SHOOK VIOLENTLY AND WENT INTO AN UNCONTROBLE SPIN AND ENDED UP FACING ONCOMMING TRAFIC IN THE OPPOSING LANE. TOOK THE CAR 2004 JEEP GC TO THE DEALER TO CHECK OUT WHY THIS HAPPENED THE DEALER SAID THE FRONT ROTORS WERE WARPED AND HAD BE REPLACED AND WAS NOT UNDER WARRENTEE HE ALSO STATEDTHEY GET 40 OR MORE JGC IN FOR BRAKE WORK A MONTH.AM I MISSING SOMETHING HERE? ??

DT: THE FRONT AND REAR ROTORS, AND BRAKE PADS NEED TO BE CHANGED EVERY 2 TO 3,000 VEHICLE. TOOK VEHICLE TO THE DEALERS, THEY SAID IT WAS BECAUSE CONSUMER RODE THE BRAKES. BUT THIS WAS FOURTH JEEP VEHICLE AND DRIVING PATTERN HAD NOT CHANGED. ONLY 12,000 MILES ON THE VEHICLE. TOOK VEHICLE TO INDEPENDENT MECHANIC, WHO DETERMINED IT WAS NOT NORMAL.*AK

DT: THE BRAKES DON'T WORK PROPERLY WHEN COMING TO A STOP HIT A COUPLE BUMPS AND PEDAL HAD TO BE PUSHED TO THE FLOOR , AND THE ABS DIDN'T COME ON . TOOK VEHICLE TO T TO DEALER, AND THEY REPLACED MASTER CYLINDER, BUT IS DOING THE SAME THING. IT STOPS BUT THE PEDAL STILL GOES TO THE FLOOR. *AK

I LEFT A DOCTOR'S APPOINTMENT AND TURNED OUT OF THE PARKING AREA TO FIND THAT MY BRAKES WERE VERY SPONGY AND IT TOOK ME ABOUT 15 FEET TO COME TO A COMPLETE STOP AFTER ONLY GOING 8-10 MPH. AT THE NEXT STOP SIGN MY BRAKES COMPLETELY FAILED, I COULD PUMP THEM UP BUT THEY WENT STRAIGHT TO THE GROUND AFTERWARDS. I DROVE INTO A BUSY STREET BECAUSE I COULD NOT GET THEM TO STOP AND COLLIDED WITH ANOTHER CAR GOING AROUND 45 MPH. MY AIRBAGS DID NOT GO OFF NOR DID MY SEATBELT LOCK WHEN I STRUCK THE CAR. AT THE SCENE THE POLICE OFFICER NOTED THAT THE BREAKS PUMPED UP BUT WERE VERY SPONGY WHEN PUSHING THEM DOWN. HOWEVER, THE DEALER FINDS THAT THERE IS NOTHING WRONG WITH THE BREAKING SYSTEM CURRENTLY. I AM GOING TO HAVE A CHRYSLER AUTHORIZED REPRESENTATIVE COME AND INSPECT THE SYSTEM.

OUR 2003 MODEL YEAR JEEP GRAND CHEROKEE HAS TERRIBLE BRAKE ROTORS. THE JEEP IS USED BY MY WIFE FOR A DAILY DRIVER. WE LIVE IN OHIO IN A FAIRLY FLAT AREA. THE VEHICLE IS DRIVEN IN TOWN 95% OF THE TIME. THE VAST MAJORITY OF THAT TIME IS ON THE SAME ROAD WITH A SPEED LIMIT OF 35MPH. IT IS NOT A CONGESTED AREA THAT REQUIRES SIGNIFICANT AND OR SUDDEN BRAKING. THE ROTORS BEGAN TO WARP AROUND 5,000 MILES. THE NEXT SCHEDULED OIL CHANGE WAS AROUND 8000 MILES, AND WE HAD THEM REPLACED AT THAT POINT. THE ROTORS WARPED SEVERELY AGAIN AROUND 20,000 MILES. AT WHICH POINT THE DEALER FOOLED MY WIFE INTO PAYING THEM FOR REPLACEMENT CHRYSLER ROTORS AS THE BRAKE WARRANTY WAS NEITHER COVERED UNDER THE 3/36 BUMPER-TO-BUMPER WARRANTY NOR THE 7-70 POWERTRAIN WARRANTY. IF I HAD NOT THOUGHT THEM TO BE UNDER WARRANTY, I WOULD HAVE NEVER HAD THE DEALERSHIP REPLACE THEM WITH COMPONENTS OF SUCH SHODDY QUALITY THAT THEY WILL WARP AGAIN INSIDE OF ONE CALENDAR YEAR. THE SERVICE MANAGER TOLD MY WIFE THAT ROTORS SHOULD ONLY LAST 10,000 MILES. I AM AN AUTOMOTIVE MECHANICAL ENGINEER. I UINDERSTAND THAT THE FACTORS THAT CONTRIBUTE TO ROTOR WARPAGE ARE ONLY HEAT AND INSTALLATION. GIVEN THE USE OF THIS VEHICLE (WE DON'T EVEN HAVE A TOW PACKAGE), EXCESSIVE HEAT CAN BE ELIMINATED. THE FAILURE MODE ELIMINATES IMPROPER INSTALLATION. POOR QUALITY MATERIAL, NOT ENOUGH MATERIAL, AND INADEQUATE MANUFACTURING PROCESSES COULD CAUSE WARPAGE WITH SIGNIFICNATLY LOWER HEAT THREASHOLD. SINCE CHRYSLER AND NOW DC HAS BEEN HAVING THE PROBLEM FOR DECADES, AND THEY HAVE CHANGED THE CALIPERS IN THE '02 MODEL YEAR, I SUGGEST THAT NHTSA PRESSURE DC TO UPGRADE THE QUALITY OF THE ROTORS. ALL THEY HAVE TO DO IS SHED HEAT AND TAKE THE WEAR OF THE BRAKE PADS ON THEIR SURFACE. IT IS ONE OF THE MORE SIMPLE COMPONENTS IN A VEHICLE. I WOULD SUGGEST THAT THEY NOT ONLY REPLACE THE ROTORS FOR ALL GRAND CHEROKEE OWNERS, BUT REPLACE THEM WITH A REPUTABLE NAME (NON DC OEM) ROTORS. THIS WOULD ALLEVIATE ALL ISSUES.

WARPED BRAKE ROTORS AT AROUND 24,000 MILES ARE CAUSING A STRONG VECHICLE SHUDDER ON MY 2004 JEEP GRAND CHEROKEE WHEN BRAKING. THIS COULD LEAD TO INCREASED BRAKING DISTANCE AND A LOSS OF VECHICLE CONTROL.

DT: CONSUMER HAD AN ACCIDENT TODAY. CONSUMER WAS ABOUT TO MAKE A LEFT, A CAR WAS BRAKING AHEAD AND THE CONSUMER HIT THE BRAKE. THE CONSUMERS BREAKS DID NOT RESPOND. THE TACHOMETER WAS GOING UP. CONSUMER HIT BRAKES A SECOND TIME, STILL DID NOT WORK. CONSUMER HIT OTHER VEHICLE, AND THEN VEHICLE STOPPED. PREVIOUS WARNING. TOOK VEHICLE TO REPAIR SHOP, MECHANIC SAID IT JUST NEEDED AN OIL CHANGE. LAST FRIDAY AT ONE POINT IT SEEMED LIKE THE BRAKES DIDN'T GRAB. JEEP STATED THERE WAS A SERVICE ALERT OR RECALL.*AK IN THE PAST CONSUMER ASKED FOR INFORMATION ABOUT THIS PROBLEM, WHEN THE DRIVER TRIES TO SLAM ON BRAKES INSTEAD HITS BOTH THE GAS AND BRAKE PEDAL BECAUSE OF IT BEING SO CLOSE TOGETHER.*SB

I HAVE A 2004 JEEP GRAND CHEROKEE WITH 15,000 MILES. THE FRONT BRAKE ROTORS HAD TO BE REPLACED AT 7738 MILES, AND NOW AGAIN AT 15,440 MILES. THE WARPING OF THE ROTORS MAKES THE CAR UNSTABLE AND I HAVE ALMOST BEEN IN A FEW SERIOUS ACCIDENTS, AND DID HAVE ONE COLLISION DUE TO THIS PROBLEM. THESE ROTORS ARE FLIMSY AND SHOULD BE REPLACED WITH A BETTER QUALITY PART

WHILE DRIVING VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS CAR STALLED NO LESS THAN 12 TIMES. AFRAID TO PULL INTO TRAFFIC WITH THIS CAR. POWER STEERING LEAKED, CLICKING NOISE FROM TRANSMISSION WHEN PUT INTO GEAR. *BF