2002 JEEP GRAND CHEROKEE Complaints

I WAS PICKING UP MY CHILDREN FROM SCHOOL ON 8/26/05 WHEN WE HAD GOT HOME THE KIDS HAD GOT OUT OF THE CAR AND WHEN MY SON SHUT THE LEFT PASSENGER SIDE DOOR THE WINDOW FELL DOWN AND I HAD IT ON LOCK TRIED TO GET IT TO GO BACK UP YOU COULD HERE THE MOTOR BUT IT WOULD NOT TAKE IT UP BUT IT WOULD TAKE IT DOWN. FINALLY HAD TO PUT A GARBAGE BAG OVER IT UNTIL I COULD FIGURE OUT HOW TO GET IT UP. CALLED TO FIND OUT HOW MUCH IT WOULD COST AND THEY SAID AROUND $300.00 BUT THEY COULD GET IT UP FOR ME FOR $100.00 . THEN ON 9/9/05 WE HAD WENT OUT TO DINNER, AFTER DINNER WE STOPPED AT MY PARENTS HOUSE MY OLDER SON GOT OUT TO GO IN AND WHEN HE SHUT THE DOOR THE RIGHT PASSENGER SIDE WINDOW JUST FELL DOWN. SAME THING ALL OVER AGAIN NOW I AM AT A REPLACEMENT COST OF AROUND $600.00 PLUS WHATEVER LABOR IS. AS I WAS READING UNDER ALL THE COMPLAINTS I FOUND THAT I AM NOT THE ONLY ONE THAT HAS HAD THIS SAME PROBLEM, THIS IS A SAFETY PROBLEM WHAT IF THERE WAS A STORM AND YOU ARE DRIVING DOWN THE ROAD AND THE REGULATOR FAILS WHAT WOULD HAPPEN? THIS REALLY NEEDS TO BE CHECKED INTO BECAUSE PEOPLE HAVE INFANT CHILDREN THAT RIDE IN THE BACK PASSENGER SEATS. *JB

ON 9/6 DRIVER SIDE POWER WINDOW REGULATOR FAILED. WENT TO FIRESTONE FOR REPAIR COST WAS 420 DOLLARS. 2ND TIME PART WAS REPLACED, FIRST TIME WAS WITHIN WARRANTY PERIOD. 3 DAYS LATER SAME EXACT PART FAILED IN PASSENGER SIDE DOOR. CAR HAS LESS THAN 50K MILES ON IT. *JB

WHILE I WAS DRIVING VEHICLE ON WEDNESDAY, AUGUST 31, SLIGHT VIBRATION WAS NOTICED. WHILE MY WIFE WAS DRIVING VEHICLE ON FRIDAY, SEPTEMBER 2, A LOUD POP WAS HEARD, SOUND SIMILAR TO THAT OF METAL EXPANDING WHEN HEATED. THE AIR CONDITIONER QUIT WORKING AT THIS TIME. WHEN I DROVE THE CAR ON SUNDAY,SEPTEMBER 4TH, THE VEHICLE OVERHEATED AND UPON RAISING THE HOOD, SAW THAT THE FAN WAS GONE AND PIECES OF THE COVERING OF THE RADIATOR WERE BROKEN AND MISSING. *NM

AT APPROXIMATELY. 63K, VEHICLE'S TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR UNTIL DRIVEN FOR APPROXIMATELY 15-20 MINUTES. WHEN TAKEN TO A TRANSMISSION SPECIALIST, THEY DISCOVERED THE TRANSMISSION WAS FAILING. TRUCK HAS BEEN WELL-MAINTAINED AND ONLY DRIVEN ON HIGHWAY AND IN CITY. TRUCK WAS NEVER USED TO TOW ANYTHING OR DRIVEN OFF-ROAD. *JB

HEARD PLASTIC BREAKING, THOUGHT I HAD RUN OVER SOMETHING. THEN LOUD BREAKING PLASTIC NOISE, THEN COOLANT LOW LIGHT CAME ON, THEN ENGINE BEGAN SMOKING AND OVER HEATING. FRONT FAN CAME APART AND BROKE THROUGH RADIATOR. HAD TO REPLACE FAN MODULE AND RADIATOR. REPLACED THERMOSTAT AND FLUSHED COOLING SYSTEM. *JB

WHILE STOPPED IN A PARKING SPACE, CHECK GAUGE LIGHT CAME ON. VEHICLE TEMPERATURE GAUGE WAS AT 260 DEGREE. I SHUT OFF ENGINE AND OPENED HOOD. THE ELECTRIC FAN HAD SHATTERED AND PUT A HOLE THROUGH THE FAN SHROUD AND THE RADIATOR. PARTS OF THE SHATTERED FAN WERE LODGED IN THE SERPENTINE BELT PULLEYS. VEHICLE WAS TOWED TO REPAIR SHOP WHERE MECHANIC SAID THAT THE EXACT SAME THING HAPPENED ONE WEEK BEFORE TO AN IDENTICAL 2002 GRAND CHEROKEE LAREDO. (SAME YEAR AND MOTOR).MY VEHICLE IS NOW IN A JEEP DEALERSHIP. I AM AWAITING DETERMINATION AS TO WHETHER OR NOT REPAIRS ARE COVERED UNDER AN EXTENDED WARRANTY I PURCHASED. UPON RETURNING HOME, I WENT ON LINE TO INVESTIGATE AND FOUND OUT THAT THE NHTSA WAS CONDUCTING AN INVESTIGATION BASED ON OTHER OWNERS COMPLAINTS THAT THEIR ELECTRIC COOLING FANS HAD SHATTERED AND PUNCTURED THE FAN SHROUD AND RADIATOR. VEHICLE WAS PURCHASED NEW AND IS A 2002 JEEP GRAND CHEROKEE WITH 6 CYLINDER ENGINE. *JB

JEEP STARTED SHAKING WHEN BRAKES WERE APPLIED. IT WAS NOTICEABLE BUT NOT HORRIBLE. I LIVE IN COLORADO AND WENT UP INTO THE MOUNTAINS WHERE BRAKES WERE APPLIED MORE FREQUENTLY. HAD A CAR LOAD OF GIRL SCOUTS ON A CAMPING TRIP. WHEN THE BRAKES HEATED UP, THE CAR STARTED SHAKING SO VIOLENTLY WHEN THE BRAKES WERE APPLIED THAT IT WAS DIFFICULT TO CONTROL THE CAR. THE GIRLS WERE SCARED TO DEATH AND THE SHAKING CAUSED ME TO ACTUALLY PULL OVER AND PUT THE GIRLS OUT OF THE CAR TO RIDE WITH OTHER PEOPLE IN OUR GROUP. I HAVE NEVER EXPERIENCED ANYTHING LIKE IT IN MY LIFE. I WAS IN TEARS BY THE TIME WE GOT TO THE CAMP SITE AND ALL THE WAY HOME IT DID THE SAME THING. I NEVER GOT THE CAR OVER 30 MPH IN A 2 HOUR DRIVE HOME. THE CAR DOES NOT SHAKE AS VIOLENTLY IF THE BRAKES ARE NOT THAT HOT, BUT IT DEFINITELY SHAKES SUBSTANTIALLY. HAD THE ROTORS REPAIRED BUT THE BRAKE PADS WERE FINE. THIS IS THE SECOND SET OF ROTORS I HAVE PUT ON IN THE PAST 18 MONTHS.*JB

UPON ACCELLERATION, THE FRONT DRIVER SEAT BROKE RESULTING IN SEVERE BACKWARD AND SIDEWAYS TILT & ROCKING. SUBSTANTUAL CORRECTIVE ACTION WAS TAKEN TO KEEP CONTROL OF VEHICLE.

DT: THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. A PIECE OF THE FAN BROKE OFF AND WENT INTO THE RADIATOR, CAUSING DAMAGE TO THE RADIATOR. THE FAN AND RADIATOR HAD TO BE REPLACED. THE MECHANIC TOLD HER A PIECE OF THE FAN BLADES BROKE OFF, DESTROYING THE RADIATOR. HE SAID THE FAN MUST HAVE STALLED TO HAVE POSSIBLY CAUSED THIS PROBLEM. THIS INCIDENT OCCURRED ON AUGUST 22, 2005. THE CONTACT WAS PULLING OUT OF A PARKING SPACE AT A LOW SPEED WHEN THIS HAPPENED. *AK

WHEN TURNING RIGHT, AND ONLY RIGHT, THERE IS A RUBBING OR SQUEALING NOISE COMING FROM THE STEERING COLUMN. IT OCCURS AFTER THE CAR HAS BEEN RUNNING AND ONLY WHEN SLOWLY TURNING THE WHEEL. DAIMLER CHRYSLER IS AWARE OF THE PROBLEM AND HAS A HYDRAULIC KIT SET UP TO FIX IT. THE DEALERSHIP WILL REPAIR THE PROBLEM BUT THE CONSUMER MUST PAY FOR IT. *NM