2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - GRAFTON, WV

    WHILLE BACKING INTO A SERVICE BAY THE ACCELERATOR STUCK, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED, NEARLY HITTING A SERVICE ATTENDENT. MY HUSBAND HAD TO APPLY BOTH FEET TO HALT THE VEHICLE, WHILE BOTH BACK TIRES SMOKED.*AK

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - CRYSTAL LAKE, IL

    RECEIVED 2ND DEGREE BURNS FROM MY CHRYSLER GRAND CHEROKKE LIMITED CAR SEAT. CHRYSLER NOT TAKING RESPONSIBILITY. TOLD ME THAT IT IS NOT MY BUSINESS WHAT IS WRONG WITH THE SEAT THAT IT IS CONFIDENTIAL INFORMATION FOR CHRYSLER ONLY.*AK

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - SHAKER HEIGHTS, OH

    AFTER STARTING THE VEHICLE, IT ACCELERATED WITHOUT WARNING HITTING A WALL. THE VEHICLE WAS TOWED. THE CAUSE WAS NOT DETERMINED PLEASE PROVIDE MORE INFORMATION. SPONTANEOUS ACCELERATION COMING OFF A CAR WASH LINE. WHEN THE CAR WASH ATTENDANT TURNED ON THE IGNITION THE VEHICLE TOO OFF BY ITSELF AFTER A HUGE POWER SURGE AND CHARGED OUT OF THE CAR WASH HITTING A FIRE HYDRANT AND DRAGGING IT ACROSS FIVE LANES OF TRAFFIC, THROUGH ANOTHER PARKING LOT AND HITTING TWO PARKED CARS AND STOPPING BY HITTING A BRICK WALL. THE BRAKES WERE APPLIED THE ENTIRE TIME BUT IT DID NO GOOD. THE VEHICLE WAS GOING 40 MPH UNTIL THE FINAL CRASH. *TC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - GREAT FALLS, VA

    ONCE BEFORE THE JEEP SEEMED TO ACCELERATE SUDDENLY. TODAY AS I WAS MANEUVERING TO ENTER MY GARAGE THE CAR LEAPED OUT OF CONTROL. I DIDN'T KNOW IF THE ACCELERATOR HAD STUCK, IF THE BRAKE HAD FAILED TO WORK, OR IF THERE WAS A PROBLEM AS I CHANGED GEARS TO MANEUVER. I THREW THE CAR INTO ANOTHER GEAR AND THAT STOPPED THE PROBLEM. IT WAS EXTREMELY FRIGHTENING. THIS IS MY THIRD JEEP IN A ROW. I HAVE BEEN DRIVING THEM (AND ONLY THEM ) SINCE 1992. I AM VERY FAMILIAR WITH THEM. I AM CALLING THE DEALERSHIP TO ASK THAT THEY EXAMINE THE VEHICLE. SOMETHING IS VERY WRONG. PS-THE COMPUTER WILL NOT ALLOW ME TO SUBMIT THIS REPORT UNLESS I SAY THAT MY JEEP GRAND CHEROKEE IS A "SCRAMBLER" OR A "WRANGLER", SO I HAVE TO SAY IT IS ONE OR THE OTHER ALTHOUGH IT IS NOT! *JB

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - SAN PEDRO, CA

    WHILE APPLYING THE BRAKES VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT WALL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. BUT, MECHANIC COULD NOT DUPLICATE THE PROBLEM. ONE MONTH LATER, THE PROBLEM RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. AGAIN, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - GLADSTONE, MO

    BRAKES AND BRAKE PEDAL SHAKE CRAZILY WHEN APPLIED. THIS STARTED HAPPENING AROUND 12,000 MILES. I HEARD OF A CIVIL SUIT THAT IS BEING FILED IN MISSOURI/KANSAS AND HAVE BEEN WAITING TO REPAIR TO SEE IF THERE IS A RECALL. *NM

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BARTLETT, TN

    CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE ROTORS WERE THIN, AND PREMATUREKY WORE OUT. OWNER CONTACTED THE DEALER, AND WAS TOLD THAT THE VEHICLE WAS UNDER WARRANTY. HOWEVER, THE BRAKES WERE NOTCOVERED BY THE WARRANTY. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - PITTSBURGH, PA

    2004 GRAND CHEROKEE JEEP, BRAKE FAILURE. *BF LESS THAN 2 MONTHS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER EXPERIENCED A VIBRATION AND PULSATION WHEN THE BRAKES WERE APPLIED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HOWEVER THEY WERE UNABLE TO FIND A PROBLEM. *JB

    Source: CONSUMER LETTER
  • 2004 JEEP GRAND CHEROKEE
    - WESTCHESTER, IL

    VEHICLE EXPERIENCED SUDDEN ACCELERATION. AFTER COMING TO A COMPLETE STOP AND IDLING. THE RPMS SUDDENLY REVVED UP, THEN WENT BACK DOWN, FOLLOWED BY SUDDEN ACCELERATION. WHEN THIS OCCURRED EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE ACCELERATION. THIS RESULTED IN CONSUMER'S VEHICLE ALMOST RUNNING A RED LIGHT AND HITTING A PEDESTRIAN. DEALERSHIP HAD DONE SEVERAL DIAGNOSTIC TESTS, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SALEM, MA

    I HAVE A 2004 JEEP GRAND CHEROKEE LAREDO. BRAKING PROBLEMS WITH ROTORS. I HAD TO BRING IT IN AT 9,000 MILES DUE TO PULSATION WHEN APPLING BRAKES, TO WHICH THEY TURNED THEM. 14,000 MILES LATER THEY ARE TELLING ME MY BRAKES ARE WAARPED , WHICH IN TURN THEY DID NOT WANT TO REPLACE. TELLING ME MY WARRANTY WAS UP. I DID CALL CHRYSLER AND THEY DID REPLACE. BUT I WAS TOLD IF THIS HAPPENS AGAIN, I WILL HAVE TO PAY MYSELF. I ALSO BROUGHT THE CAR IN BECAUSE THE BRAKES WERE STICKING WHICH THEY INSIST THERE IS NOT A PROBLEM. *JB

    Source: NHTSA WEB SITE