2002 JEEP GRAND CHEROKEE Complaints

DT: THE CONSUMER STATES THAT THE BRAKES 2002 JEEP GRAND CHEROKEE VIBRATE AND JERK YOU ALL OVER THE ROAD AT HIGH SPEEDS ABOVE 40 MPH. EVEN AT LOW SPEEDS YOU CAN FEEL THE VIBRATION WHEN YOU APPLY THE BRAKES. THE FIRST PROBLEM WAS AT 7,986 MILES AND THE OWNER HAD TO HAVE THE BRAKE CALIPERS AND ROTORS REPLACED AS PER INSTRUCTION. THE OWNER SAID THAT THE VEHICLE WAS UNDER WARRANTY. THE SECOND PROBLEM IS AT 19,000 MILES ON THE SAME VEHICLE, THE BRAKES ARE DOING THE EXACTLY SAME THING AGAIN. THE OWNER HAS NOT HAD THE BRAKES FIXED AT THIS POINT BECAUSE THE JEEP DEALERSHIP SAID WOULD CALL THE OWNER BACK AFTER THEY TALKED TO THE FACTORY REPRESENTATIVE. THE OWNER HAS NOT TALKED TO ANY ONE AT CHRYSLER BUT CUSTOMER SERVICES AND THEY WOULD NOT GIVE THE CONSUMER ANY INFORMATION. THE OWNER FEELS LIKE THE VEHICLE WAS NOT FIXED RIGHT THE FIRST TIME. THERE ARE NOT ANY RECALLS ON THE VEHICLE. THE OWNER IS WAITING ON THE DEALERSHIP TO CALL AND TELL HIM WHAT TO DO. THE VEHICLE HAS BEEN REGULARLY MAINTAINED. *NM

(1) I LEASED A 2002 JEEP GRAND CHEROKEE AND HAVE HAD IT FOR 3 YEARS. (2) 2 WINDOW REGULATORS (2 DIFFERENT DOORS) HAVE FAILED AND ALL SPEAKERS HAVE BLOWN. WHEN I PURCHASED A REPLACEMENT WINDOW REGULATOR FOR $246.10(1ST INCENDENT) I SAW THAT THE MANUFACTUER HAD REINFORCED THE PROBLEM AREA THAT WENT WRONG WITH BOTH OF MY REGULATORS; THIS TELLS ME THAT THE MANUFACTUER IS AWARE OF THE REGULATORS FAILING. AS FOR THE SPEAKER, I HAVE BEEN TOLD BY NUMEROUS CAR AUDIO REP'S THAT EVERY TIME A JEEP GRAND CHEROKEE COMES IN THAT THEY HAVE BLOWN SPEAKERS(ALL 6); THEY GO ON TO TELL ME THAT IT IS BECAUSE THE VEHICLE MANUFACTUER PLACED AN AMPLIFIER THAT IS WAY TO POWERFUL FOR THE SPEAKERS. MY SPEAKER FAILED AT APPROX. 23,000 MILES UNDER NORMAL USE. (3)LUCKLY, I AM A TRAINED MECHANIC AND CAN MAKE THE REPAIRS MYSELF OR THE COSTS WOULD HAVE BEEN MUCH GREATER. I HAVE HAD TO PURCHASE 2 WINDOW REGULATORS AT $246.10 EA AND THE SPEAKERS TOTALED $256.76 WITH A WARRANTY. ** ALSO, I WOULD LIKE TO POINT OUT THAT WHEN MY REGULATORS FAILED THE WINDOWS JUST FELL DOWN INSIDE OF THE DOOR; THIS LEFT MY VEHICLE VULNERABLE TO WEATHER, THEFT AND OTHER SAFETY FACTORS.

DT: THE WHEELS ON THE OWNERS 2002 JEEP CORRODED AND LEAKED AIR FROM THREE WHEELS DUE TO THE WINTER ROAD SALT/WEATHER CONDITIONS. THE OWNER HAS TO CHECK THE AIR IN THE TIRES CONSTANTLY. THE OWNER CONTACTED THE DEALER WHOM SAID THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS LO LONGER UNDER WARRANTY. THE FIRST WHEEL WAS REPLACED UNDER WARRANTY, THE OWNER IS NOT SURE WHAT HE IS GOING TO DO WITH THE WHEELS YET AND JUST KEEPS PUTTING IN AIR FOR TIME BEING. *AK *TT *NM

DT: 2002 GRAND CHEROKEE OVERLAND. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE REPAIRED, BECAUSE THE BRAKE PEDAL PULSATED AND THE STEERING WHEEL VIBRATED, THE DEALERSHIP SAID THE PROBLEM WAS WITH THE BRAKE ROTORS, THE DEALER TURNED THE ROTORS ON TWO SEPARATE OCCASIONS, THE THIRD TIME THE CONSUMER TOOK IT BACK TO THE DEALER THEY REPLACED THE ROTORS, IT TEMPORARILY FIXED THE PROBLEM. THE CONSUMER CALLED CHRYSLER AFTER THE PROBLEM OCCURRED AGAIN, CHRYSLER TOLD THE CONSUMER TO TAKE IT BACK TO THE DEALER, THE DEALER SAID THAT IT STILL HAD THE SAME PROBLEM, THE DEALER CONTACTED CHRYSLER, THEY TOLD THE DEALER THAT THEY WOULD NOT REIMBURSE THEM FOR FIXING THE PROBLEM BECAUSE IT WAS NO LONGER UNDER WARRANTY, WHEN THE PROBLEM HAD FIRST OCCURRED IT WAS STILL UNDER WARRANTY AND THE DEALER FAILED TO COMPLETELY CORRECT THE PROBLEM, WHEN THE CONSUMER FIRST HAD THE PROBLEM THE DEALER HAD SAID THAT IT WAS THE ANTI-LOCK BRAKES AND THAT THE PROBLEM WAS NORMAL, DEALER HAD TALKED THE CONSUMER OUT OF HAVING ANYTHING DONE TO FIX THE PROBLEM. *JB

REPEATED WARPING OF THE BRAKE ROTORS ON MY 2002 JEEP GRAND CHEROKEE, THREE TIMES IN 36,000 MILES. THIS CAUSES EXCESSIVE SHAKING WHEN BRAKING.

THE COOLING FAN BLADE JUST BROKE WHILE STOPPED AT A LIGHT. IT MADE THE CAR THUMP I THOUGHT SOMEONE HIT US BUT THE FAN BLADES BROKE THE FAN SHRODE AND PUT DENTS ALL IN THE RADIATOR AND BROKE THE FAN GUARD. THIS VECHILE HAS HAD MANY OF THE SAME PROBLEMS DUE TO THE ELECTRICAL SYSTEM. WE LEASE THE JEEP AND HAVE PUT $$$ IN IT BECAUSE THEY WOULD NOT TAKE IT BACK AS A LEMON WITH IN THE 2 YEARS. I STILL HEAR A BEEP COMING FROM UNDER THE DASH THAT JEEP NEVER FOUND THE PROBLEM OR FIXED IT. I JUST HAD THE FAN RELAY CHANGED BECAUSE IT WENT OUT. WITH IN THE FIRST 2 YEARS I HAD IT IN THE SHOP FOR A VARIETY OF ELECTRICAL PROBLEMS I HAVE ALL THE PAPER WORK. I AM AFRAID THE JEEP WILL CATCH ON FIRE OR CAUSE AN ACCIDENT. I'VE ALSO CHECKED MANY OTHER THINGS THAT WERE ISSUES WITH THE JEEP. LEAKING SHOCKS AND TRANSMISSION PAN AND EMISSIONS IS NOW LEAKING. THE CHECK ENGINE LIGHT STAYS ON AND EVERY TIME I GET IT CHECKED IT'S A DIFFERENT PROBLEM. I'M OUT OF MY WARRANTY NOW BUT THERE HAVE BEEN SO MANY DIFFERENT THINGS WRONG. THE DEALER REPLACED 2 OF 4 LEAKING SHOCKS THEY LEFT THE TRANSMISSION PAN LOOSE WHEN THEY REPLACED A PART IN THE TRANSMISSION. THIS JEEP IS UNSAFE FOR THE ROAD IT HAS LOST POWER IN THE PAST WHILE TRAVELING SO THEY REPLACED THE BATTERY TWICE WITH IN A MONTH.

THE FRONT BRAKE ROTORS ARE NOT BUILT STRONG ENOUGH. THEY WILL WARP WITHIN 12,000 TO 14,000 MILES, CAUSING THE FRONT END TO SHAKE VIOLENTLY WHEN THE BRAKES ARE APPLIED. THIS HAPPENS WELL BEFORE THE BRAKE PADS ARE WORN ENOUGH TO BE REPLACED. MY JEEP HAS 32,000 MILES AND HAS ALREADY GONE THROUGH TWO SETS OF ROTORS, AND WILL BE NEEDING ANOTHER SET SOON.

DT: THE CHROME RIMS THAT WERE AN OPTION ON THE VEHICLE, ON THE INSIDE METAL CORRODED AND PEELED OFF. ALREADY TALKED TO THE DEALER, AND THE MANUFACTURER NOTICED THIS . JUST THIS WEEK. THE TIRES ARE GOODYEAR, WRANGLERS. *AK THE TIRES NOW ARE MICHELIN TIRES WHICH WERE CHANGED AT 50,000 MILES. THE WHEEL OR RIM HUBS HAD TO BE BROKEN OFF BECAUSE THEY WERE RUSTED OUT DUE TO CORROSION. *TT *SB

DT: THE CONSUMER'S FRONT ROTORS AND BRAKES WARPED. THEY SEEMED TO BE REPLACED EVERY 5000 TO 7000 MILES. THE BRAKE PEDAL PULSATED AND FINALLY GAVE OUT. THE CONSUMER HAS HAD THE BRAKES AND CALIPERS REPLACED ONCE AND ROTORS 3 TIMES, AND NOW THE BRAKES AND ROTORS ARE BEING REPLACED AGAIN. THE CONSUMER HAS REPLACED BRAKES AND ROTORS AT 7913, 1906, 24654, 32334 MILES.*AK FRONT BRAKE CALIPER WERE REPLACED AT 7913 MILES.*SB *NM

ENGINE LIGHT CAME ON MY JEEP I TOOK IT TO THE DEALERSHIP AND THEY INFORMED ME THE LIGHT IS FROM A MALFUNCTION WITH THE GAS CAP SEAL. ALSO THE HEATER AND A/C DON'T WORK AND I HAD THEM LOOK INTO IT THEY SAID THE MAIN DEVICE INSIDE THE DASH WAS MALFUNCTIONING AND WANT TO CHARGE ME OVER $850. ALSO MY SEAT HEATERS DON;T WORK ANYMORE AND AGAIN THEY SAID THE HEATING PAD FAILED. THEY REFUSE TO REPAIR THE MALFUNCTIONING PARTS STATING IT'S NOT COVER IN THE WARRANTY THAT ENDED 1 AND A 1/2 MONTH AGO