2004 JEEP GRAND CHEROKEE Complaints

THE CONSUMER EXPERIENCED SUDDEN ACCELERATION WHILE HIS FOOT WAS ON THE BRAKE WHICH CAUSED HIM TO IMPACT THE VEHICLE IN FRONT, TWICE. *BF *SC

WHILE DRIVING A 2004 JEEP GRAND CHEROKEE ON I495N GOING ABOUT 65 MPH WITH THE SUN ROOF FULLY CLOSED, THE SUN ROOF GLASS EXPLODED, SHOWERING GLASS THROUGHOUT THE CAR. INITIALLY I THOUGHT SOMEONE THREW A ROCK AND STRUCK THE WINDOW, BUT WE WERE NOT NEAR AN OVERPASS, NOR WERE TRUCKS OR OTHER CARS CLOSS ENOUGH TO TOSS A ROCK UP IN ORDER TO HIT THE MOONROOF GLASS. A ROCK WAS NOT FOUND IN THE CAR UPON INSPECTION. THE LOCAL JEEP DEALER SAID THAT IT MUST HAVE BEEN A ROCK THAT HIT THE WINDOW AND THEREFORE WOULD NOT BE COVERED UNDER THE WARRANTY. I THINK THE WINDOW JUST FAILED FROM EITHER STRESS OR FROM A MANUFACTURING DEFECT...BUT HOW DO I PROVE IT?*AK

CONSUMER COMPLAINED ABOUT BRAKE PROBLEMS. WHEN TAKING VEHICLE TO DEALER TO BE SERVICED THEY HAD TO REPLACE BOTH FRONT ROTORS.*AK

CAR/ENGINE IDLES ROUGH AND SHAKES HEAVILY AT TIMES AT LIGHTS - THIS IS A PROBLEM THAT CHRYSLER DOESN?T SEEM TO CARE ABOUT. GAS MPG HAS ALSO BEEN POOR. *AK I SEE THAT I AM THE FIFTH COMPLAINT IN THE DATABASE THAT I COULD FIND...THE ENGINE STALLS AFTER COMING FROM HIGHWAY SPEEDS. IDLE GOES FROM 600 RPM AND THEN SUDDENLY DROPS BELOW 400-300 RPM AND THEN STALLS COMPLETELY. MUST BE PUT IN PARK - AND THEN RESTARTED, REGARDLESS OF WHERE IT OCCURS - THIS IS A SERIOUS SAFETY ISSUE THAT HAS BEEN OVERLOOKED TOO MANY TIMES. ONCE THEY SAID THEY FIXED IT, BY CLEANING THE THROTTLE BODY - THE NEXT TIME THEY GAVE ME THE "CAN'T DUPLICATE CONCERN" - THE LAST TIME THEY TOLD ME THEY REPROGRAMMED THE COMPUTER. IT HAS NOTHING TO DO WITH THE A/C, RADIO, ELECTRICAL (LIGHTING), AND DEFROST SINCE IT HAS HAPPENED MANY TIMES WHEN ALL OF THESE ARE OFF. THE DEALERS KEEP PLAYING GAMES AND WILL NOT RECTIFY THIS ISSUE.

VEHICLE SHOOK AND STALLED UNEXPECTEDLY WHILE IT WAS COMING TO A STOP. TOOK VEHICLE DEALER FOR TESTING 10 TIMES, BUT THE CAUSE WAS STILL UNDETERMINED.*AK

CONSUMER CONCERNED ABOUT DESIGN PROBLEM WITH POTENTIAL WIRE HARNESS FAILURE AND POSSIBLE FIRE, 2004 JEEP GRAND CHEROKEE. *BF THE PROBLEMS INVOLVED MISLEADING /INCORRECT MARKING ON THE 12 VOLT ACCESSORY POWER OUTLETS. THE OUTLETS WERE MARKED AS BEING ABLE TO HANDLE 20 AMPS. AFTER PLUGGING IN A RADIO WHICH NORMALLY DREW 7 AMPS, THE CONSUMER NOTICED THE RADIO WOULD NOT FUNCTION IN THE TRANSMIT MODE. WHEN TRYING TO TRANSMIT, THE VOLTAGE AT THE REAR VEHICLE'S REAR POWER OUTLET, IT DROPPED DOWN TO ABOUT 8 VOLTS. THE CONSUMER STATED IF AN OWNER OF THIS VEHICLE WAS TO PLUG ANYTHING INTO THE VEHICLE POWER OUTLETS THAT DREW MORE THAT 5 AMPS OF CURRENT THERE WAS A GOOD CHANCE THAT OVERHEATING AND BURNING THE WIRES WOULD OCCUR. *JB

WHEN BRAKING CONSUMER HEARD A GRINDING NOISE COMING FROM FRONT/REAR BRAKES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT NOTHING WAS DONE TO CORRECT THE FAILURE. *TC

THE FLOOR BOARDS ARE LEAKING, AND THE DEALERS CANNOT DETERMINE WHERE THE WATER IS COMING FROM AFTER CHECKING THE HEATER AND THE AIR CONDITIONER . THE SEALS AND SHOCKS WERE REPLACED. *NM

NOISE IN PASSENGER COMPARTMENT WHILE SITTING IDLE OR AT A STOP SIGN AS A RESULT OF A FAULTY MUFFLER/EXHAUST SYSTEM. TOOK THE VEHICLE IN TO DEALERSHIP WHO NOTIFIED CHRYSLER OF THE PROBLEM. THEIR SOLUTION WAS A PIECE OF BARB WELDED TO THE MUFFLER. DID NOT FIX PROBLEM. DEALER HAD ENGINEER COME IN TO LOOK AT REPAIR. ENGINEER SAID IT WAS GOOD AND THE NOISE WAS "ACCEPTABLE" BECAUSE WE ARE ONLY SITTING IDLE FOR 3% OF THE TIME ON THE ROAD. DEALER ACKNOWLEDGED THAT THE NOISE WAS STILL THERE AND SAID IT WAS CHRYSLERS CALL AND THAT THERE IS NOTHING ELSE TO DO. TOOK CAR TO MUFFLER SHOP WHERE THEY IMMEDIATELY IDENTIFIED PROBLEM WITH EXISTING MUFFLER. *NM

TRANSMISSION FAILED WHILE SHIFTING, A LOUD GRINDING NOISE WAS COMING FROM THE FRONT. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. CONSUMER HAD THE VEHICLE TOWED THE SAME DAY. MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE CONSUMER STATED THAT THE VEHICLE IS NOW HAVING A STEERING PROBLEM. *TC