2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 JEEP GRAND CHEROKEE- PITTSBURGH, PA
DT: CONSUMER HAD TO REPLACE BRAKES, PADS, AND ROTORS 4 TIMES IN 9,000 MILES. WHEN APPLYING BRAKES CAR WILL SHAKE VIOLENTLY. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- ST LOUIS, MO
DT: CONTACT STATES THE BRAKES PULSATE WHICH CAUSES THE VEHICLE TO SHAKE. THE BRAKES HAVE BEEN REPLACED ONCE, BUT REPAIRED 3 TIMES. THE PROBLEM CONTINUES. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- LIBERTY, MO
DT: CONTACT STATES THE ROTORS ON THE VEHICLE WARP AND CAUSE THE VEHICLE TO SHAKE. THE ROTORS HAVE BEEN REPLACED 4 TIMES, THEY NEED TO BE REPLACED FOR THE 5TH TIME.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- PAWTUCKET, RI
2002 JEEP GRAND CHEROKEE EXPERIENCED PROBLEMS WITH THE ROTOR AND PADS.*MR THE DEALER REPLACED THE ROTORS AND PADS AT 20000 MILES AND 29000 AT 35000 THE ROTORS HAD TO BE RESURFACED. AT 37000 THE ROTORS HAD TO BE REPLACED AGAIN. NOW AT 39000 MILES THE BRAKES ARE BECOMING A PROBLEM AGAIN. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- VERNON, CT
WHEN I PUT MY CAR IN DRIVE, THERE WAS A LOUD BANG - SOUNDED LIKE THE CAR WAS SHOT, SO I PULLED OVER. COOLANT WAS LEAKING OUT AND THERE WERE PIECES OF BLACK PLASTIC ALL OVER THE GROUND. WHEN I LIFTED THE HOOD, I FOUND THAT ONLY HALF MY FAN WAS ATTACHED. THE OTHER HALF APPARENTLY BROKE OFF AND BLEW THREW MY RADIATOR. I HAD TO REPLACE THE FAN, MOTOR, RADIATOR, THE FAN SHROUD AND COOLANT. THE GARAGE SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. THIS WAS AN EXPENSIVE REPAIR WITH NO WARNING SIGNS. THE CAR IS PAMPERED AND MAINTAINED WELL. *JB
Source: NHTSA WEB SITE -
-
2002 JEEP GRAND CHEROKEE- YAKIMA, WA
WAS STOPPED AT A SERVICE STATION, WHEN I PLACED THE CAR INTO GEAR IT LURCHED BACK AS IT PASSED THROUGH REVERSE ,AND THEN WENT FORWARD AT FULL THROTTLE. THE JEEP CANNOT BE PUT INTO GEAR WITHOUT DEPRESSING THE BRAKES. THE BRAKES DID NOT HOLD WHEN THE VEHICLE WAS A FULL THROTTLE. IF I HAD NOT DRIVEN IT INTO A POLE I WOULD HAVE HIT NUMEROUS OTHER CARS. THE JEEP DEALER WAS UNABLE TO FIND ANY PROBLEM WITH THE VEHICLE. I AM VERY CERTAIN THAT I HAD MY FOOT ON THE BRAKE AND NOT ON THE ACCELERATOR.*AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- RALSTON, NE
WARPED BRAKE ROTORS . . . JEEP HAS A MAJOR PROBLEM WITH THIS POTENTIAL SAFETY ISSUE AND REFUSES TO ACKNOWLEDGE OR CORRECT THE PROBLEM. SHAME ON THEM FOR NOT REPLACING THEIR FAULTY PARTS.*AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- GALAX, VA
WHILE ATTEMPTING TO SLOW DOWN FROM HIGH OR LOW SPEEDS THE STEERING VIBRATED VIOLENTLY. THE DEALER STATED THE ROTORS NEED TO BE REPLACED. *JB WHEN ATTEMPTING TO STOP OR SLOW DOWN, THE VEHICLE VIBRATES. CONSUMER WAS TOLD BY DEALERSHIP THAT THERE WAS NOTHING WRONG WITH THE ROTORS. THE CONDITION WORSENS EVERY 3,000 MILES. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- CRYSTAL BEACH, FL
VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL & FMINOR PEDAL PULSATION (BRAKE ROUGHESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. THIS CONDITION MAY BE CASUED BY THICKNESS VARIATION OF THE BRAKE ROTOR SYSTEM. TO CORRECT THIS PROBLEM BRAKES & CALIPERS MUST BE REPLACED. I FEEL THAT ANYTHING HAVING TO DO WITH THE BRAKES ON A VEHICLE SHOULD BE THE RESPONSIBILITY OF THE VEHICLE MANUFACTURE TO CORRECT. I CONSIDER BRAKES A LIFE/DEATH SITUATION. THERE IS A TECHNICAL SERVICE BULLETIN FROM JEEP # 05-0036-02 REV. B, DATE 12/16/2002.*AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- LIBERTYVILLE, IL
ACCELLERATOR STUCK SEVERAL TIMES OVER A 24 HR PERIOD. CAR WAS A JEEP CHEROKE 2002 JEEP [XXX]. THE LAST TIME THE ACCELERATOR STUCK REQUIRED THE DRIVER TO DRIVE THE JEEP OFF THE ROAD AND HIT A TREE TO STOP THE CAR. JEEP WAS TOTALED - NO ADDITIONAL INVESTIGATION DONE BY DEALERSHIP OR INSURANCE COMPANY.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE