2004 JEEP GRAND CHEROKEE Complaints

WHILE BRAKING FROM 30 -40 MPH, THE BRAKE PEDAL WENT TO THE FLOOR AND CONTINUED TO THE FLOOR. THE CONSUMER SHIFTED THE VEHICLE INTO NEUTRAL AND APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO PULL THE VEHICLE OUT OF TRAFFIC. CONSUMER STATES, "AFTER DEPRESSING THE BRAKE PEDAL A FEW TIMES THE BRAKE PRESSURE RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE WHOLE BRAKING SYSTEM NEEDED TO BE REPLACED. THE DEALER REPLACED ALL ROTORS, PADS, AND CALIPERS. *JB

I DROVE INTO MY DRIVEWAY A SHORT DISTANCE AND PUT THE JEEP INTO PARK. I GOT OUT OF THE JEEP WALKED BEHIND IT TO GO GET THE MAIL, BEFORE I REACHED THE MAILBOX I NOTICED THAT THE JEEP HAD STARTED ROLLING BACKWARDS. IT ROLLED ACROSS THE ROAD, DOWN INTO A VERY LARGE DITCH AND HIT A TREE. I RAN AFTER IT TO TRY AND STOP IT BUT I WAS UNSUCCESSFUL. I HAD JUST BEGUN TO PUSH THE BRAKE AS THE BACK TIRE WENT INTO THE DITCH. THE FORCE OF THE JEEP GOING DOWN THE DITCH KNOCKED ME ON MY BACK AND MY FOOT GOT CAUGHT IN THE DOOR SO I WAS DRAGGED DOWN THE DITCH WITH THE JEEP. LUCKILY I DIDN'T RECEIVE ANY SERIOUS INJURY JUST SORE AND SHOOK UP BUT THE JEEP HAS EXTENSIVE DAMAGE TO THE REAR END. *JB

WHEN DRIVING BETWEEN 35-70 MPH VEHICLE SWAYS FROM SIDE TO SIDE AND IS OVERLY SENSITIVE TO STANDARD CORRECTIONS. DEALER STATED BRAKE ROTORS WERE WARPED, AND REPLACED THEM UNDER WARRANTY AT 9000 MILES.*AK

WIFE WAS DROPPING OFF SON AT SWIM PRACTICE. WIFE NOTICED SON HAD LEFT A DRINK IN THE JEEP. WIFE PLACED THE VEHICLE IN PARK AND WAS WALKING UP THE SIDEWALK TO TAKE MY SON HIS DRINK WHEN SHE HEARD A NOISE (POPPING) FROM THE DIRECTION OF THE JEEP. SHE TURNED TO SEE THE JEEP ROLLING BACKWARDS ACROSS THE PARKING LOT. MY WIFE ATTEMPTED TO STOP THE JEEP BUT WAS KNOCKED TO THE GROUND. THE JEEP CONTINUED BACKWARD UNTIL IT HIT A FENCE AND A SIGN POLE. DAMAGE TO THE JEEP INCLUDES THE DRIVERS DOOR AND HINGES, SCRATCHES TO THE PAINT ON THE REAR DOOR, BUMPER AND MOST OF THE DRIVERS SIDE OF THE VEHICLE, AND A BROKEN TAIL LIGHT COVER. I TALKED WITH THE DEALER(POMOCO CHRYSLER, JEEP IN HAMPTON) AND THEY TOLD ME THAT THEY WOULD NOT DO ANYTHING BUT CHECK OUT THE TRANSMISSION ONCE THE JEEP WAS DRIVABLE. THE SERVICE MANAGER SENT A MESSAGE TO THE FACTORY SERVICE TECHNICIAN WHO RESPONDED THE SAME AS THE DEALER. THE DEALER INDICATED THAT I NEEDED TO CONTACT MY INSURANCE COMPANY TO START A CLAIM.*AK

WHEN AT A STOP LIGHT VEHICLE SHUT OFF. ALSO, IT SHUT OFF WHEN WARMING UP THE VEHICLE. THE PROBLEM COULD NOT DUPLICATED BY THE DEALER. *AK

WE PURCHASED A 2004 JEEP GRAND CHEROKEE THE END OF JUNE 2004. THE CAR HAD APPROXIMATELY 30-40 MILES AT PURCHASE. THREE DAYS AFTER PURCHASE THE CAR CUT OFF ON MY HUSBAND AND WAS DIFFICULT TO START. THE DEALERSHIP TOLD US THEY COULD NOT LOOK AT THE CAR BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON. WHILE ON VACATION 1 1/2 WEEKS AFTER PURCHASE OUR CAR SHUT OFF WHILE TRAVELING 60 MPH ON A HIGHWAY. THE CAR WOULD NOT START AND WAS TOWED TO A JEEP DEALERSHIP IN MARYLAND. THAT DEALERSHIP REPLACED THE COMPUTER IN THE CAR. NO INCIDENTS OCCURRED FOR 1 1/2 WEEKS. THEN UPON OUR RETURN TO SOUTH CAROLINA THE RPM OF OUR CAR WOULD SUDDENLY DROP TO 500 WHILE IDLING AT TRAFFIC LIGHTS OR AT A STOP. THE RPM'S WOULD ALSO SUDDENLY DROP TO 0 AND THE CAR WOULD CUT OFF WHILE IDLING. FROM THE MIDDLE OF JULY UNTIL THE END OF AUGUST THE CAR WAS LOOKED AT APPROXIMATELY 6 TIMES. THE SKIM MODULE AND WIRING HARNESS WERE BOTH REPLACED IN THE CAR. AFTER THE WIRING HARNESS WAS REPLACED THE CAR CEASED TO HAVE PROBLEMS FOR 3000 MILES. THEN ON DECEMBER 4TH THE CAR CUT OFF WHILE WAITING AT A TRAFFIC LIGHT. THE RPM'S HAVE NOW STARTED TO ONCE AGAIN DROP DOWN TO BELOW 500 AND OCCASIONALLY THEY GO UP AND DOWN WHEN THE CAR IS NOT EVEN MOVING. A CO-PILOT SYSTEM WAS INSTALLED TO RECORD ANY ERRORS IN THE CAR AND NO CODES OR MISFIRES WERE CAPTURED FROM THE CAR. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE CAR AND CHRYSLER INFORMED US THAT THEY WERE NOT WILLING TO REPLACE OUR CAR EVEN THOUGH THEY ARE UNABLE TO FIX THE PROBLEM.*AK

WHILE APPLYING THE BRAKE ON 5 SEPARATE OCCASIONS, THE CONSUMER APPLIED THE BRAKE AND THE ACCELERATOR PEDAL SIMULTANEOUSLY. THIS CONDITION CAUSED THE VEHICLE TO ACCELERATE UNEXPECTEDLY. THE DEALER WAS NOTIFIED AND WAS AWARE OF THIS ISSUE. *JB

AS THE CONSUMER'S DAUGHTER ATTEMPTED TO BRAKE, THEY HAD BECOME HARD AND DID NOT OPERATE. THE VEHICLE THEN ROLLED INTO A PARKED VEHICLE. THE CONSUMER WAS INFORMED THAT THE BRAKE BOOSTER HAD BEEN DISCONNECTED. *SC

STEERING NOISE WHILE TURNING THE WHEEL JUST A LITTLE TO EITHER SIDE. DEALER IS ORDERING "A PART" HAVE TO WAIT A WEEK FOR IT TO COME IN. VEHICLE HAS ONLY 1100 MILES. *JB

WARPING OF FRONT BRAKE ROTORS. IT OCCURRED AT 16000 MILES AND THE ROTERS WERE GROUND. IT IS NOW STARTING AGAIN AT 25000 MILES. I WAS INFORMED BY THE SERVICE MAN THIS IS A COMMON ISSUE WITH 2004 JEEPS. *AK