2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- PEACE VALLEY, MO
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIR BAG RECALL NOTICE. *SMD THE CONSUMER STATED A FEW MONTHS AGO, THE AIR BAG LIGHT ILLUMINATED, THEN A WARNING TONE SOUNDED EVERY 5 TO 010 MINUTES. *JB
Source: CONSUMER LETTER -
2002 JEEP GRAND CHEROKEE- BURBANK, WA
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE REPAIR ISSUES DUE TO LACK OF PARTS. *SMD THE CONSUMER STATED HE HAS BEEN TRYING TO GET THE VEHICLE FIXED SINCE MARCH 2015. *JB
Source: CONSUMER LETTER -
2002 JEEP GRAND CHEROKEE- ELCO, PA
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TURNING AT A LOW SPEED, AN ABNORMAL SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE LOWER BALL JOINT WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- FOXBOROUGH, MA
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- BATESVILLE, AR
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/11/16*LJ UPDATED 11/20/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP GRAND CHEROKEE- ROME, NY
MY 2002 JEEP GRAND CHEROKEE...WAS DRIVING ON THE MAIN RD...AND UNFORTUNATE ACCIDENT OCCURRED AND MY JEEP HYDROPLANED AND THE CAR FLIPPED AND THE AIR BAG NEVER DEPLOYED...THE ACCIDENT WAS ABOUT 3 YEARS AGO ....AND KNOW I RECEIVED INFO IN THE MAIL...REGARDING THERE WAS A RECALL ON THAT JEEPS AIRBAG...THAT NEVER DEPLOYED IN THE ACCIDENT....I WENT TO THE EMERGENCY ROOM AT THE HOSPITAL AND STAYED FOR ALMOST 24 HOURS...THE JEEP WAS TOTALED IN THE ACCIDENT AND KNOW 3 YEARS LATER I RECEIVE A RECALL...WHAT TO DO KNOW I WAS ADVISED TO CONTACT YOU ALL....AFTER I CONTACTED THE FCA US LLC SAFETY RECALL NOTICE . AFTER SPEAKING WITH TEM THEY ADVISE TO SEND INFORMATION TO YOU. PLEASE ADVISE OF WHAT TO FOLLOW UP ON.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- COLORADO PRINGS, CO
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- REDONDO BEACH, CA
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- TALLADEGA, AL
TAKATA RECALL THE SEATS STOPPED HEATING AND GOT REALLY HOT IN ONE SPOT I PULLED THE SEAT COVER UP AND IT BURNED A SPOT IN ME SEAT COVER AND FOAM UNDERNEATH WHERE THE WIRE IS RUN THRU THE SEATS IT IS ON BOTH THE DRIVER SIDE AND PASSENGER SIDE SEATS THERE IS A RECALL ON THE HEATED SEATS ON SOME MODELS BUT NOT ON MINE BUT IT COULD HAVE BURNED ME OR MY KIDS OR COULD HAVE CAUGHT THE CAR ON FIRE.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- BROOKLYN, NY
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE