2004 JEEP GRAND CHEROKEE Complaints

"TAKATA RECALL" IN DECEMBER, 2016, I TOOK MY VEHICLE FOR A RECALL (OCCUPANT RESTRAINT CONTROL MODULE). I RECEIVED THE SAFETY RECALL IN THE MAIL. BEFORE I TOOK MY VEHICLE THE SEAT BELT LIGHT WAS ON. AFTER THE RECALL THE SEAT BELT LIGHT WAS STILL ON AND STARTED MAKING A NOISE IN MY VEHICLE THAT GOES ON AND OFF WITH THE SEAT BELT LIGHT. I DID NOT HAVE THIS PROBLEM BEFORE I TOOK IT. I KNOW THEY ARE RESPONSIBLE FOR THIS NOISE. THEY NOW WANT TO CHARGE ME 300.00 OR MORE TO DIAGNOSIS THE PROBLEM. I SHOULD NOT HAVE TO PAY ANY MONIES TO FIND OUT WHAT IS WRONG WITH MY CAR. THE DATE BELOW MAY NOT BE EXACT.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TAIL LIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REAR LIGHT SYSTEM WAS REPLACED MULTIPLE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

DRIVER'S SEAT BRACKET (TRACK) HAS AN UPSIDE DOWN " L" SHAPED METAL BRACKET OR SUPPORT FROM THE TRACK TO THE SEAT WHICH BROKE IN TWO AT THE BEND OF THE L. HAPPENED WHILE CITY STREET DRIVING.

I RECEIVED A RECALL NOTICE IN THE MAIL FOR MY VEHICLE. IT STATED THE PARTS ARE NOT AVAILABLE AS OF YET. I WAITED A FULL YEAR, CALLED THE SCRANTON DODGE DEALER NEAR ME, AND STILL NO PARTS AVAILABLE. I THEN MADE AN APPOINTMENT IN THE SUMMER OF 2016, ONLY FOR THEM TO TELL ME THEY WILL CALL ME BACK WHEN THE PARTS COME IN. IN JANUARY, I CALLED SCRANTON DODGE AGAIN, ONCE AGAIN TELLING ME NO PARTS ARE AVAILABLE. OUT OF FRUSTRATION I CALLED A CHRYSLER DEALERSHIP THAT IS 40 MINUTES AWAY. THEY SAID THEY HAD THE PARTS. I DROPPED MY VEHICLE OFF, AND WAITED FOUR DAYS WITH NO COURTESY CALL. AFTER BEING TOLD TO CALL BACK TWO TIMES, I FINALLY GOT A HOLD OF THE SERVICE MANAGER. HE TOLD ME HE DOESN'T HAVE ALL THE PARTS AND WOULD HAVE TO ORDER MORE. WHY DID THEY TELL ME THEY HAD THE PARTS WHEN THEY REALLY DIDN'T? WHY DIDN'T I RECEIVE A CALL THE FIRST DAY IT WAS THERE LETTING ME KNOW? WHY CANT I GET THIS DANGEROUS RECALL REPAIRED? AFTER ALL THE WASTED TIME AND FUEL, WHICH INCLUDED MY WIVES CAR AS WELL, NOTHING WAS DONE. THAT DEALERSHIP WAS TONY DOMIANO CHRYSLER, WHERE I WILL NEVER RETURN AGAIN. HOW LONG TILL I CAN GET THIS RECALL REPAIRED?

TAKATA RECALL. TOOK MY VEHICLE IN FOR THE R60 RECALL AND THE DEALERSHIP SAID THEY WOULD NOT COMPLETE THE RECALL UNLESS I PAID THEIR DIAGNOSIS FEE BECAUSE THEY THINK THERE MIGHT BE SOMETHING ELSE WRONG. CALLED CHRYSLER'S CUSTOMER SERVICE TO ASK THEM ABOUT WHY THEY DEALERSHIP WAS REFUSING TO COMPLETE THE RECALL AND THEY TOLD ME I WOULD HAVE TO SIGN OFF ON THE DIAGNOSIS FEE IN ORDER FOR THEM TO PUT THE TIME INTO COMPLETING THE RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) WAS RECEIVED IN 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE PART WAS NOT AVAILABLE FOR THE REPAIR AND THE DEALER DID NOT PROVIDE A FOLLOW-UP CALL. THE VEHICLE WAS LATER TAKEN TO THE DEALER TO HAVE THE RECALL REPAIRED, BUT THE CONTACT WAS UNCERTAIN IF THE PART WAS REPLACED. THE CONTACT WAS TO SPEAK TO THE MANUFACTURER TO VERIFY THAT THE DEALER REPLACED THE PART AND COMPLETED THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG INDICATOR LIGHT CONTINUES TO ILLUMINATE AFTER OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIRS. *SMD THE DEALER INFORMED THE CONSUMER, THE REPAIR THEY PERFORMED DID NOT ADDRESS THE AIR BAG LIGHT INDICATOR AND SHE WOULD NEED TO RETURN WITH THE VEHICLE, TO GET A QUOTE. *JB

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AND CRASHED HEAD ON INTO SOME TREES. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

TL* TAKATA RECALL THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. ONE MONTH AGO, THE DEALER PLACED THE CONTACT ON A WAITING LIST, THE CONTACT WAS INFORMED THAT HE WAS 94TH ON THE LIST AND THAT ONLY A COUPLE OF PARTS WERE SENT DAILY TO THE DEALER. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/02/17*LJ *TR THE CONSUMER STATED REPAIRS COMPLETED 2/16/17. *TR