2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 JEEP GRAND CHEROKEE- WOODS CROSS, UT
BAD ROTORS. MY ROTORS WERE WARPED AT 13,000 MILES, DEALER DIDN'T FIX, I HAD RESURFACED AT MY COST. NOW 28,000 MILES AND SAME PROBLEM. I HAVE HAD MANY OTHER VEHICLES AND HAVE NEVER ONCE HAD WARPED ROTORS. I'M THE ONLY PERSON WHO DRIVES THE JEEP AND THE CLAIM ITS BAD DRIVING. THIS HASN'T CAUSED AN ACCIDENT YET, BUT WITH THE VIOLENT SHAKING OF THE CAR WHEN BRAKING IT VERY WELL COULD. *NM
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- RENO, NV
19,000 MILES BRAKES PULSATING AND CAR SHAKING AT ALL SPEEDS, ROTORS AND PADS REPLACED. AT 30,000 MILES BRAKES AGAIN PULSATING AND CAR SHAKING.*AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- MESA, AZ
BRAKE ROTORS WARP EVERY 10,000 - 12,000 MILES MAKING STOPPING THE VEHICLE AND CONTROLLING THE VEHICLE DIFFICULT WHEN APPLYING THE BRAKES. *JB
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- LINDON, UT
THE BRAKE ROTORS WERE SERVICED THREE TIMES BECAUSE THE VEHICLE SHOOK WHEN DRIVING OR WHEN ENGAGING THE BRAKES. DEALER AND MANUFACTURER REFUSED TO MAKE THE REPAIRS AGAIN.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- UNKNOWN, DC
2002 JEEP GRAND CHEROKEE DEVELOPED PROBLEMS WITH THE TRANSMISSION.***NO ANSWER REQUIRED***. *MR THIS PROBLEM OCCURRED ONCE WHILE THE VEHICLE WAS ON AND ONCE WHILE IT WAS OFF. THE SECOND INCIDENT CAUSED $6000 WORTH OF DAMAGE TO THE VEHICLE. *NM
Source: CONSUMER LETTER -
-
2002 JEEP GRAND CHEROKEE- HYDE PARK, MA
THE VEHICLE'S FRONT BRAKES HAVE BEEN REPLACED FIVE TIMES IN UNDER 24000 MILES. *NM THE CONSUMER WAS INFORMED THAT CHRYSLER HAD NO FIX FOR THE PROBLEM. THE CONSUMER REQUESTED A FULL REFUND FOR THE MONEY HE SPENT ON REPAIRS. THE FRONT BRAKE ROTORS WERE WARPED AND THE PADS WERE LOW. *SC *JB
Source: CONSUMER LETTER -
2002 JEEP GRAND CHEROKEE- RICHMOND, VA
THE MANUFACTURER PUT THE WRONG SIZE TIRES ON THE VEHICLE. IT WAS TOLD TO THE CONSUMER AT 24,000 MILES THAT TIRES WERE WORN OUT. CONSUMER COULD NOT GET THE RIGHT TIRE FOR THE VEHICLE. GOODYEAR WRANGLER, ST ALL SEASON, P22575R16, 104S, WEIGHT RATING 1984 MAXIMUM. *AK.....GOODYEAR TIRES WORE OUT AT 23000 MILES. CONSUMER CLAIMED THAT HE WAS TOLD BY GOODYEAR THAT HE SHOULD GET 60000 TO 70000 MILES ON THAT TIRE. IN CHECKING FOR REPLACEMENTS BOTH B.F.GOODRICH AND MICHELIN REFUSED TO PUT THEIR TIRES ON CONSUMER'S VEHICLE. THEY STATED THAT THEIR TIRE MUST HAVE A RATING OF 106S. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- WOODRIDGE, IL
SINCE PURCHASING MY 2002 GRAND CHEROKEE LTD IN OCTOBER OF 2001 THERE HAS BEEN A TICKING SOUND COMING FROM THE ENGINE. WE FIRST BROUGHT THE CAR IN ON 01/17/2002 TO REPORT THIS AND THE DEALER SAID THEY COULD NOT REPRODUCE IT. ON 06/27/2003 WE BROUGHT IT IN AGAIN - THIS TIME THE DEALER SAID THAT THE TICKING IS NORMAL FOR THE PURGE SOLINOID VALVE ON THE 2002 JEEP GRAND CHEROKEE. THE TICKING IS SUPPOSEDLY CAUSED BECAUSE THE HOUSING AROUND THE EMISSIONS STUFF IS NOT INSULATED. THE NOISE IS VERY IRRITATING AND IS ESPECIALLY LOUD IN THE COOLER MONTHS. *JB A SUGGESTION WAS MADE TO TURN ON THE RADIO - WOW - WHAT A SOLUTION. I DO WONDER IF THIS IS THE REAL REASON OR - LIKE THE HEATER/BLOWER - WILL THIS FAIL NOW THAT THE WARRANTY HAS EXPIRED?
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- WOODRIDGE, IL
VEHICLE - 2002 GRAND JEEP CHEROKEE LTD PROBLEM - 03/14/2002, 06/27/2003 COMPLAINT - "TICKING" AND RATTLING NOISES FROM FRONT DASH AND FLOOR GEAR SHIFT AREA WHEN DRIVING WITH AND WITHOUT THE HEAT OR AIR TURNED ON. WAS TOLD THAT THE BLEND DOORS WERE OPERATING NORMALLY FOR THIS VEHICLE AND THERE WAS NO PROBLEM. 11/23/2004 HAD TO BRING THE VEHICLE IN FOR REPAIR - HEAT WAS GONE ON THE PASSENGERS SIDE. I NOTICED THAT THERE ARE AT LEAST 4 OTHER REPORTS ODI REPORTS FOR THIS SAME PROBLEM. HAPPENS WHEN THE WARRANTY EXPIRES - I AGREE - WHAT A SCAM !!!! *JB
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- RIVERDALE, GA
VEHICLE STOPPED WHILE WHILE PULLING INTO THE DRIVEWAY ENGINE REMAINED RUNNING, BUT THE VEHICLE WOULD NOT MOVE. VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE