1999 JEEP GRAND CHEROKEE Complaints

EXTREME VIBRATION WHEN BRAKING AT 45+ MPH. ROTORS RESURFACED 2 TIMES. RECALL FOR SIMILAR PROBLEM FOR '97-98 JEEPS. DEALERSHIP & DAMILERCHRYSLER REFUSE TO ADMIT THERE IS A PROBLEM DESPITE TSB. FOUND MANY OTHER SIMILAR COMPLAINTS ON NHTSA COMPLAINT SITE AS WELL AS: HTTP://TOWNHALL-TALK.EDMUNDS.COM/ENGAGED/EDMUND.CGI?C=MAINTENANCE&T=507

PASSENGER'S RESTRAINT RETRACTOR MALFUNCTIONED, CAUSING OCCUPANT TO BE UNRESTRAINED.*AK

WHILE DRIVING ABOUT ANY SPEED ENGINE WILL STALL WITHOUT PRIOR WARNING, AND SOMETIMES WILL NOT RESTART. HAD TO BE TOWED.*AK

SEVERE VIBRATION DURING HIGH SPEED BRAKING DUE TO WARPED ROTORS. FRONT ROTORS AND PADS REPLACED.*AK

WHEN STOPPING FROM ABOUT 50MPH VEHICLE VIBRATES EXCESSIVELY, ALSO CAUSING THE STEERING TO VIBRATE EXCESSIVELY. DLR HAS NOT SEEN VEHICLE. *AK KEYLESS ENTERY FAILED. *YH

SEVERE FRONT END SHAKE AND VIBRATION WHEN APPLYING BRAKES.THIS IS SECOND TIME. FIRST TIME AT 9K MILES, TURNED ROTORS. *AK

PREMATURE WARPAGE OF FRONT BRAKE ROTORS, EXCESSIVE WEAR ON FRONT AND REAR BRAKE PADS.

ABS LIGHT, AND BRAKE LIGHT CAME ON, INDICATING A BRAKE MALFUNCTION.*AK WIRING TO THE RIGHT WHEEL SPEED SENSOR WAS CUT BY LOWER CONTROL ARM. THE VEHICLE HAS ELECTRICAL AND SUSPENSION PROBLEMS. DRIVER AND PASSENGER SIDE POWER WINDOWS INOPERATIVE. FUEL PUMP FAILED. VEHICLE IS LEAKING TRANSMISSION FLUID DUE TO PAN GASKET FAILURE. FUEL IS LEAKING FROM FUEL TANK DUE TO DEFECTIVE FUEL SENDING UNIT SEAL. ABS LIGHT, AIR BAG LIGHTS ARE ON AND A/C BLINKERS ARE NOT WORKING DUE TO IGNITION SWITCH LOOSES. VEHICLE MAKES NOISE DUE TO POWER STEERING GEAR ASSEMBLY FAILURE. *YH

MY PROBLEM IS ACTUALLY WITH MY CAR SEAT - EVENFLO HAS NOT RESPONDED TO 3 E-MAILS ASKING FOR ASSISTANCE: MY 6 MONTH OLD SON PUSHES THE (3 POINT) HARNESS ON HIS CAR SEAT DOWN, ENABLING HIM TO LEAN FORWARD AND TOUCH THE SEAT OF THE CAR. I TRIED, UNSUCCESSFULLY, TO GET HELP FROM EVENFLO, BUT TO NO AVAIL. I AM WILLING TO PURCHASE THEIR 5 POINT, WHICH I FEEL IS SAFER, BUT THEY DO NOT RETURN MY CALLS/E-MAIL. I FEEL THAT THEY SHOULD AT THE VERY LEAST, PROVIDE ME WITH THE NEW HARNESS, IF NOT A REFUND ALL TOGETHER. THIS UNIT WAS ALREADY RECALLED ONCE, AND I DID NOT RECEIVE NOTIFICATION - I FOUND OUT FROM A STRANGER IN A TOU STORE. NEEDLESS TO SAY, I AM NOT PLEASED WITH THIS COMPANY, AND I'M ASKING FOR YOUR HELP TO MAKE SURE MY INFANT SON IS SAFE IN MY CAR. THANK YOU.

AT ABOUT 7,000 MILES ON THE JEEP IT STARTED TO HAVE VIBRATIONS OF THE STEERING WHEEL AND FRONT END AND PULLING TO THE RIGHT WHEN BRAKING, ESPECIALLY IN THE 40-60 MPH RANGE AND ESPECIALLY WHEN GOING DOWN HILL. THE DEALER PERFORMED SERVICE AT 10530 MILES AND STATED THAT ROTORS WERE WARPED. HE MACHINED THE ROTORS. THE PROBLEM RETURNED ALMOST IMMEDIATELY. AT 13734 MILES SERVICE REQUESTED AGAIN AS BY THIS TIME THE CAR ACTUALLY JUST ABOUT JUMPED OFF THE ROAD WITH THE VIBRATIONS WHICH OCCURRED AND THE PULL TO THE RIGHT, WHEN BRAKING. REPORT OF DEALER STATES, "TEST DROVE VEHICLE AND CONFIRMED CUSTOMERS CONCERN OF BRAKE PULSATION. R7R ALL WHEELS AND ROTORS. MEASURED ROTOR RUNOUT AND THICKNESS VARIATION IS .001 ON ALL ROTORS. RUNOUT ON FRONT IS .010. RUNOUT ONREARS IS .008. CHECKED ALL FOUR HUBS FOR RUNOUT ALL FOUR AT LESS THAN .0015. REPLACED FRONT AND REAR ROTORS. AT A REGULAR SERVICE APPOINTMENT AT 17347 MILES (ON 03/01/00) THE SERVICE SLIP INDICATES THAT I REPORTED THAT "THE BRAKES ARE STARTING TO PULSATE". IN MARCH OF 2000 THE VIBRATION AND PULLING TO THE RIGHT WAS SUCH A PROBLEM THAT I AGAIN RETURNED THE JEEP TO THE DEALER. THIS TIME I WROTE A DETAILED LETTER OF THE PROBLEM, BOTH FOR THE DEALER AND WITH A REQUEST THAT THAT LETTER BE SENT ON TO JEEP MANAGEMENT AS A COMPLAINT. I DO NOT KNOW IF THE DEALER DID THAT. IN THE LETTER (COPY AVAILABLE) DESCRIBED THE PROBLEM IN DETAIL. I ALSO STATED, "THE REAL ISSUE IS THAT I HAVE NEVER HAD A VEHICLE WITH SUCH A DEFECTIVE BRAKING SYSTEM. IT IS NOT ONLY UNNERVING AND TAKES AWAY FROM DRIVING ENJOYMENT, BUT IT IS CLEARLY A SAFETY PROBLEM. IT HAS BEEN OF INTEREST TO ME THAT ALL OF YOUR SERVICE PROFESSIONALS WITH WHOM I HAVE DEALT HAVE INDICATED THAT THIS HAS BEEEN A COMMONLY SEEN PROBLEM WITH THE 1999 JEEP GRAND CHEROKEE. NOT ONLY HAVE YOUR RECEIVED SERVICE GUIDANCE FROM CHRYSLER ON THIS PROBLEM, BUT I HAVE BEEN LED TO BELIEVE THAT YOU ANTICIPATE SOME SORT OF BETTER "FIX" OF THE PROBLEM FROM THE MANUFACTURER."*AK