2002 JEEP GRAND CHEROKEE Complaints

CONCERN REGARDING SAFETY OF BRAKES, SHAKE VERY NOTICEABLY WHEN BRAKES APPLIED. REPLACED FRONT ROTORS AND CALIPERS. *BF THERE WAS CONTINUING UNRESOLVED BRAKE PROBLEMS. THE STEERING WOULD ALSO SHAKE WHEN THE BRAKES WERE APPLIED, THE SHAKING AND PULSATION PROBLEM WORSENED, THE CD CHANGER HAD AN INTERNAL FAULT, THERE WAS A FAULT IN THE TRANSMISSION GOVERNOR PRESSURE SENSOR, THE TRANSMISSION LEAKED FROM THE T CASSE ADAPTER SEALS, THE FRONT PCV VALVE LEAKED AT THE FRONT GROMMET ON THE VALVE COVER, THE FRONT BODY SEAL WAS LOOSE, THERE WAS A WHINE WHEN THE VEHICLE WAS DRIVEN UP HILL AND UPON ACCELERATION, AND THE FRONT ROTORS WERE OUT OF ROUND. *SC *TC

THE VEHICLE'S FRONT ROTORS AND PADS HAD TO BE REPLACED AT 11,000 MILES. *NM AFTER NUMEROUS VISITS FOR THE SAME PROBLEM THE CONSUMER WAS CHARGED. THE VEHICLE WIPER BLADE WERE NOISY AND SKIPPED, THE DEALER REPLACED THE LEFT WIPER BLADE. *TC *JB

AIR CONDITIONER FAN STOPPED, THOUGHT I HAD IT SET WRONG, CHANGED THE SETTING, STARTED WORKING AGAIN. COUPLE OF WEEKS LATER IT STOPPED AGAIN. THEN IT WOULD WORK INTERMITTANTLY. CALLED DEALER AND THEY SAID CHECK FUSES AND RELAYS, CHECKED OK. CALLED THEM BACK, THEY SAID CHECK WIRING HARNESS FOR MELTDOWN. CONNECTOR AND WIRES GOING TO THE BLOWER WERE MELTED. THEY SAID I NEEDED TO SCHEDULE AN APPT. THEY DID NOT TELL ME TO DISCONNECT WIRES OR THAT I NEEDED TO WORRY ABOUT POSSIBLE FIRE. A COUPLE OF DAYS LATER ON MY WAY HOME, SMOKE STATED COMING OUT OF DASH ON PASSENGER SIDE, I SHUT THE ENGINE OFF. JUMPED OUT AND RAN AROUND TO OTHER SIDE, OPENED FRONT DOOR TO SEE WHAT WAS SMOKING AND FLAMES WERE COMING FROM UNDER THE DASH. RAN TO BACK DOOR AND OPENED TO GET FIRE EXTINGUISHER AND THE SMOKED KNOCKED ME DOWN. CRAWLED AWAY FROM VEHICLE AND STUMBLED TO HOUSE AND CALLED 911. I AM SO THANKFUL MY FAMILY WASN'T WITH ME ESPECIALLY MY 4 YEAR OLD IN HIS CAR SEAT. THE THOUGHT OF IT TERRIFIES ME. I AM STILL HAVING NIGHTMARES OF FIRE AND AM VERY PARANOID OF FIRE. DIAMLERCRYSLER CORP. REFUSES TO ACCEPT RESPONSIBILITY EVEN THO IT WAS STILL UNDER WARRENTY. HAVE SEVERAL WITNESSES TO THE MELTED WIRING HARNESS.*AK

LOST STEERING. TIE ROD ASSEMBLY CAME APART. THREADS STRIPPED AND ROD POPPED OUT. LOST CONTROL WITH NO STEERING. BOUNCED UP CURB, RIGHT FRONT TIRE BOUNCED OFF A TREE AND CAR WOUND UP OFF THE ROAD. DAMAGE INCLUDED STEERING ROD AND LINKAGE, BEARING, BENT FRONT DRIVE AXLE, TIRE, WHEEL AND MORE.*AK

GEAR ALIGNMENT FAILURE. *BF THE 4-WHEEL DRIVE DID NOT ENGAGE. THE CONSUMER TOOK THE VEHICLE TO 2 DIFFERENT DEALER AND THEY BOTH STATED THE VEHICLE WAS FINE. WHEN THE CONSUMER WENT BACK TO THE FIRST DEALER, THEY STATED THE VEHICLE DID NOT ALWAYS GO INTO 4-WHEEL DRIVE. THE DEALER STATED THE BACK TIRES WERE SPINNING, BUT THE FRONT TIRES WERE NOT MOVING AT ALL. THE DEALER CALLED THE CONSUMER BACK AND STATED THE VEHICLE WAS NOT EQUIPPED VARILOCK DIFFERENTIAL WHICH WAS NEEDED FOR THE VEHICLE TO WORK IN 4-WHEEL DRIVE AT ALL TIMES. THE MANUFACTURER OFFERED NO FINANCIAL ASSISTANCE. *JB

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. CONSUMER TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THE BRAKES WERE PULSATING AND WHIPPED THE STEERING WHEEL BACK AND FORTH. CONSUMER TALKED TO THE SERVICE MANAGER AND THE MANUFACTURER, AND WAS TOLD THAT WARRANTY EXPIRED, AND THEY WON'T REPAIR WITHOUT CHARGING THE CONSUMER. *AK THERE HAS BEEN A FRONT BRAKE ROTOR PROBLEM SINCE 3/06/02. VEHICLE STILL HAS PROBLEM. *TC

WHILE IDLING A FIRE STARTED WITH THE WIRING UNDER THE DASHBOARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD PUMPED UP AND DOWN AND THE STEERING WHEEL WOULD SHIMMY UP AND DOWN AND TO THE LEFT AND RIGHT. THE HIGHER THE SPEED THE WORSE THE PROBLEM. WHEN I BROUGHT IT TO THE DEALERSHIP I INSISTED THAT THE SERVICE MANAGER TAKE A RIDE WITH ME. HE ONLY HAD TO DRIVE IT A SHORT DISTANCE BEFORE HE KNEW EXACTLY WHAT THE PROBLEM WAS. HE SAID THE ROTORS WERE WARPED. I ASKED IF THAT WAS NORMAL, ESPECIALLY WITH SUCH LOW MILEAGE. HE TOLD ME THAT IT WAS AN ONGOING PROBLEM THAT CHRYSLER NEW ABOUT. WHEN THE ROTORS HEATED UP THEY WERE NOT COOLING DOWN PROPERLY DUE TO A DEFECT WHICH IN TURN CAUSES THE ROTORS TO WARP. HE SAID THEY INSTRUCTED TO TELL OWNERS THAT THE PROBLEM WAS DUE TO WEAR AND TEAR AND THAT IT WAS NOT COVERED BY THE WARRANTY, THEREFORE PASSING THE EXPENSE ON TO THE CUSTOMER. HE ALSO TOLD ME THAT IF THE CUSTOMER COMPLAINED TO CHRYSLER, AND ONLY THEN, WOULD CHRYSLER FIX THE PROBLEM AT NO CHARGE AND WOULD PUT THE REPAIRS UNDER A "GOOD WILL WARRANTY". THE SERVICE MANAGER SAID HE WOULD NOT PUT ME THROUGH THE TROUBLE AND AUTOMATICALLY PUT IT UNDER THE "GOOD WILL WARRANTY". ESPECIALLY SINCE I HAVE HAD NUMEROUSE OTHER PROBLEMS WITH THE JEEP SINCE THE FIRST DAY I DROVE IT OFF THE LOT. I'VE HAD THE CHECK ENGINE LIGHT COME ON 4 TIMES. EACH TIME IT WAS A DIFFERENT DEFFECTIVE PART. I'VE ALSO HAD ELECTRICAL PROBLEMS WHICH CAUSED THE DOME LIGHTS TO FLASH ON AND OFF, ALL SORTS OF BEEPING NOISES AND NUMEROUS OTHER DISTRACTIONS IN THE INTERIOR. IT'S ALSO LEFT ME STRANDED ON THE NEW JERSEY TURNPIKE *AK

VEHICLE VIBRATED. DEALER STATED THAT ONCE THE ROTORS GET WET THEY CAUSE THE VEHICLE TO VIBRATE.*AK

AT 14,000 MILES DEALER REPLACED FRONT ROTORS AND PADS BECAUSE THE ROTORS WARPED. THIS CAUSED THE VEHICLE TO GRIND AND VIBRATE WHEN APPLYING THE BRAKES. AT THE PRESENT TIME DEALER HAD TO TURN THE FRONT ROTORS AGAIN BECAUSE THE ROTORS WARPED. DEALER BELIEVED THAT WARPING WAS DUE TO THE BRAKES BEING USED ON WET ROAD. *AK REAR OIL LEAK.THERE IS A NOISE IN THE TRANSMISSION OR DRIVE LINE UNDER DRIVERS SEAT AREA.*TS