2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - MELVIN, MI

    BRAKES REAL SOFT AND SPONGY. AT A STOP THE BRAKE MASTER CYLINDER WILL BOTTOM OUT WITH A STEADY FOOT PRESSURE ON THE BRAKE PEDAL. ON ONE OCCASSION WHILE BACKING OUT OF A PARKING SPOT, THE BRAKES FAILED. THE PEDAL WENT RIGHT TO THE BOTTOM OUT POINT WITH VARY LITTLE STOPPING POWER. WHEN I PULLED FORWARD AND APPLIED THE BRAKE AT ABOUT 15 MPH THE ANTI-LOCK SYSTEM ACTIVATED. AFTER GOING FORWARD AND STOPPING A COUPLE OF TIMES THE BRAKE PEDAL CAME BACK TO WHAT THE DEALER CALLS NORMAL. IT SEEMS LIKE THERE IS AIR GETTING INTO THE SYSTEM. I HAVE BEEN TO THREE DIFFERENT DEALERS AND MET WITH A CHRYSLER TECH REP TO NO AVAIL. *AK

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - NEPAUG, CT

    THE IDLING WAS SET TOO HIGH. WHEN RELEASING THE BRAKE PEDAL VEHICLE COULD MOTION BY ITSELF UP TO 10 MPH IN EITHER DRIVE OR IN REVERSE. DEALER WAS NOTIFIED. THEY INFORMED THE CONSUMER THAT WAS THE CHARACTERISTIC OF THE VEHICLE DUE TO THE COMPUTER SETTING. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - HAMPTON, NH

    BRAKE DISC WARPING AND CAUSING PULSATION. FIRST OCCURRENCE AT ABOUT 10,000 MILES. SECOND HAS JUST STARTED AT 16,000 MILES.*AK

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - UNIONTOWN, OH

    I HAVE A 2004 JEEP GRAND CHEROKEE AND WHEN TRAVELLING IN CRUISE CONTROL AT 55 MPH AND START UP A STEEP GRADE, THE TRANSMISSION WILL SHIFT OUT OF OVERDRIVE INTO 3RD GEAR, THEN IMMEDIATELY SHIFT INTO 2ND GEAR. THIS HAPPENS EVERYTIME THIS SITUATION OCCURS. WHEN THIS SHIIFING OCCURS THE ENGINE RPM GOES FROM ABOUT 1600 RPM TO 4000 RPM. IF THE ROAD WERE NOT TOTALLY DRY OR IF YOU APPROACH A CURVE WHEN THIS HAPPENS A PERSON COULD EASILY LOSE CONTROL OF THE VEHICLE. I HAVE TAKEN THE VEHICLE TO THE DEALER ON 6/30/2004 AND THE SERVICE MANAGER TOLD ME THIS IS NORMAL.*AK

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - RANCHO MIRAGE, CA

    THE OWNER STATED THAT THE VEHICLE ACCELERATED SUDDENLY WHILE WAITING FOR THE VEHICLE IN FRONT OF HERS TO PROCEED THROUGH A GATE. THE VEHICLE LUNGED FORWARD AND HIT THE VEHICLE IN FRONT. *NM *SC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - WILEY, GA

    2004 JEEP GRAND CHEROKEE LAREDO DOES NOT HAVE A CIGARETTE LIGHTER OR AN ASH TRAY.*MR THE DEALER TOLD THE CONSUMER A CIGARETTE LIGHTER AND ASH TRAY WOULD BE MAILED TO HIM AND HE COULD INSTALL IT HIMSELF. FIVE DAYS LATER THE CONSUMER RECEIVED A PACKAGED WHICH CONTAINED THE NORMAL LIGHTER AND A SMALL BLACK PLASTIC CUP WITH A LID FOR THE ASH TRAY. THE CUP WAS TO BE PLACED IN THE SMALLER OF THE TWO FRONT CUP HOLDERS. THE CONSUMER STATED THE ASH TRAY WAS INADEQUATE BUT AWKWARD TO LOCATE AND DANGEROUS TO USE SINCE IT WOULD TAKE THE DRIVERS ATTENTION FROM THE ROAD. *JB

    Source: CONSUMER LETTER
  • 2004 JEEP GRAND CHEROKEE
    - BOULDER, CO

    WHILE THE CONSUMER WAS BACKING OUT THE VEHICLE TO CLEAR THE GARAGE A LOUD ROAR WAS HEARD. ALTHOUGH THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR VEHICLE SURGED BACKWARD, COLLIDING WITH A MOVING VAN. CONSUMER SUSTAINED MINOR NECK INJURIES, AND THE VEHICLE WAS DAMAGED. THE POLICE WAS NOT SUMMONED, AND THERE WAS NO POLICE REPORT. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MAMARONECK, NY

    WHILE DRIVING AT 50 MPH CONSUMER APPLIED THE BRAKES AND EXPERIENCED SEVERE VIBRATION IN THE STEERING WHEEL. A CERTIFIED MECHANIC EXAMINED THE VEHICLE, AND DETERMINED THAT THE FRONT ROTORS WERE WARPED AND DEFORMED. THE ROTORS AND PADS NEEDED TO BE REPLACED.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - CLINTON TOWNSHIP, MI

    I PURCHASED MY 2004 GRAND JEEP CHEROKE ON MAY 1, 2004 AND I FIND OUT TODAY THAT THERE WAS A RECALL PUT ON THE VEHICLE ON MARCH 24 AND THE COMPANY SOLD ME THE VEHICLE THAT WAS DEFECTED AND THEY KNEW IT. I ONLY FOUND OUT ABOUT THIS DEFECT BECAUSE OF A PROBLEM WITH THE WINDSHIELD.*AK

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - REDFORD, MI

    CAR SHAKES UNCONTROLABLY WHEN BRAKING. HARD TO COME TO A STOP. TAKEN INTO DEALERSHIP AND TOLD THE ROTORS ARE WARPED BEYOND REPAIR. OTORS REPLACED AT DEALERSHIP. CHRYSLER STATES THIS IS A DEFECTIVE PART BUT WILL NOT COVER THE REPAIRS BECAUSE IT IS OVER 12000 MILES. *AK

    Source: NHTSA WEB SITE