2002 JEEP GRAND CHEROKEE Complaints

WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. THIS INFORMATION WAS PROVIDED BY MR. JEROME WIFE KAREN JAKUBCO. *AK

WHILE BRAKING THE VEHICLE SHIMMIED. THE DEALERSHIP INFORMED THE CONSUMER THAT THE BRAKE ROTORS WERE WARPED. *AK THE CONSUMER ALSO EXPERIENCED THIS SAME PROBLEM WHEN DRIVING ON MOUNTAIN CURVES. THERE WAS A CLUNK SOUND COMING FROM THE REAR WHEN THE VEHICLE WAS STOPPED, AS IF SOMETHING WAS MOVING FORWARD. THE DRIVESHAFT WAS REMOVED ALONG WITH THE LUBE SLIP JOINT. *SC *JB

BOUGHT A NEW 2002 JEEP GRAND CHEROKEE [XXX] THE FT. BRAKE ROTORS HAVE WARPED FOR THE SECOND TIME IN 30,000 MILES. DRIVING WITH THESE WARPED ROTORS CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY AND BRAKE APPLICATION AT THE WHEELS TO BE UNEVEN. THIS IS A VERY UNSAFE CONDITION ESPECIALLY ON WET OR ICY SURFACES. THE DEALER REFUSES TO REPLACE THE ROTORS UNDER WARRANTY. A CALL TO CHRYSLER CUSTOMER SERVICE PRODUCED THE SAME RESULT, NO WARRANTY REPLACEMENT. THE DEALER & MANUFACTURER INSIST ON CALLING THIS A "WORN BRAKE" PROBLEM WHEN IN FACT IT IS THE RESULT OF DEFECTIVE BRAKE ROTORS. IT SHOULD BE NOTED THAT THE FT PADS & ROTORS WERE REPLACE ONCE ALREADY UNDER WARRANTY AT 11,000 MILES DUE TO WARPED ROTORS, THE PADS AT THIS TIME SHOW LESS THAN 50% WEAR. THIS IS THE SAME PROBLEM THAT EFFECTED 1996 GRAND CHEROKEES, THAT DEFECT RESULTED IN AN OFFICIAL RECALL AND REIMBURSEMENT FOR THOSE WHO HAVE PAID TO HAVE THE DEFECTIVE ROTORS REPLACED. I FEEL THIS SERIES OF GRAND CHEROKEE WARRANTS THE SAME RECALL. THIS IS A SERIOUS SAFETY ISSUE. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DEALER REPLACED AT 14,000 MILES THE FRONT ROTORS AND PADS. AT 20,000 MILES FRONTS ROTORS WERE RESURFACED, AND AT 26,000 MILES ROTORS WERE RESURFACED ONCE AGAIN. *AK

2002 JEEP GRAND CHEROKEE LIMITED TAKES OFF BY ITSELF WITH A HUGE POWER SURGE. HAS HAPPENED WHEN PLACED IN "DRIVE" AND IN "REVERESE." EXCEPTIONALLY DIFFICULT TO STOP. HAS HAPPENED ON 5 OCCASIONS WITHOUT WARNING.*AK

THE FRONT HEATED LEATHER PASSENGER SEAT OF MY VEHICLE GOT SO HOT THAT IT SERIOUSLY BURNED MY DAUGHTER WHO IS A PARAPLEGIC. SHE SUSTAINED THIRD DEGREE BURNS TO HER BUTTOCKS AND TO HER FOOT WHICH WAS RESTING ON THE SEAT. SHE HAS UNDERGONE MULTIPLE SURGERIES TO INCLUDE SKIN GRAFTS AND SHE HAS HAD MULTIPLE ADMISSIONS TO THE HOSPITAL. *AK

APPLYING BRAKES LIGHTLY AT SPEEDS IN EXCESS OF 45 MPH CAUSES VEHICLE TO VIBRATE EXCESSIVELY AND PULL OFF A STRAIGHT LINE. THE VIBRATION HAS BEEN INCREASING FOR SOMETIME BUT THE PULLING CAUSED ME TO HAVE A MECHANIC INSPECT THE VEHICLE DUE TO SAFETY CONCERNS IF THE BRAKES WERE REQUIRED IN AN EMERGENCY SITUATION. THE JEEP SERVICE CENTER CLAIMED WARPING OF THE ROTORS AS THEY HAVE FOR ALL OTHER CASES. THIS SEEMS TO BE A DEFECTIVE PART.*AK

THE CONSUMER STATED THAT THE RIMS CORRODED IN SUCH A WAY THAT THEY FAILED TO MAINTAIN PROPER AIR PRESSURE. THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. *AK *SC *JB

THERE IS A PULSATION IN THE BRAKE PEDAL UPON DEPRESSION PULSATION OCCURRED BECAUSE THE BRAKE ROTORS WARPED DUE TO A DESIGN FLAW IN THE BRAKES, PER THE DEALERSHIP. THE BRAKE ROTORS AND CALIPERS WERE REPLACED BUT THE PROBLEM RECURRED. *AK *NM

WHILE TURNING AT ANY SPEED DRIVER HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIME, AND MECHANIC REPLACED THE HOSE ONCE, BUT PROBLEM RECURRED. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK