2006 JEEP GRAND CHEROKEE Complaints

I PURCHASED A GRAND CHEROKEE LAREDO 2006 INVOICE NO. 392118) ON MARCH 26, 2007 IN TAMIAMI CHRYSLER-JEEP, 8250 SW 8 STREET, MIAMI FL 33144. A FEW DAYS AFTER ITS PURCHASE I NOTICED A LITTLE JUMP WHEN I ACCELERATED, THEN I CARRIED THE CAR TO TAMIAMI CHRYSLER SERVICE ON APRIL 2, 2007. THEY INFORMED ME THAT IT HAS TRANSMISSION PROBLEM SO MY CAR MUST REMAIN THERE FOR A TRANSMISSION REPLACEMENT. OF COURSE I AM USING A RENT CAR BUT I WANT MY CAR BACK. IT IS TOO MUCH TIME (25 DAYS) AND THEIR ANSWER: TRANSMISSION IS NOT AVAILABLE. *JB

WHILE I WAS SITTING AT A RED LIGHT TODAY I WAS COMPLETELY STOPPED WITH MY RIGHT FOOT ON THE BRAKE. I FELT THE JEEP GRAND CHEROKEE SURGE. I LOOKED AT THE TACHOMETER AND THE NEEDLE SHOT UPWARDS AND I HAD TO REALLY STAND ON THE BRAKE TO KEEP THE SUV FROM MOVING. I SLIPPED THE TRANSMISSION INTO NEUTRAL TO ELIMINATE THE SURGE ON THE BRAKES AND THE ENGINE WHINNIED AND THEN IDLED DOWN. I IMMEDIATELY MADE AN APPOINTMENT AT MY DEALERSHIP FOR FRIDAY APRIL 20, 2007. THIRD INCIDENT. I AM WELL AWARE OF SUDDEN ACCELERATION SYNDROME WHERE IT IS BELIEVED DRIVERS ARE STEPPING ON THE BRAKE BUT REALLY APPLYING THE GAS. I WAS ALREADY SITTING STILL AND MY FOOT NEVER MOVED FROM ANY PEDAL SO THIS THEORY IS ELIMINATED. *AK

TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CHECK ENGINE INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY THE DEALER, AND THE COMPUTER STATED THAT THE COMPONENT ETAX WAS FAILING. THE DEALER STATED THAT THE REPAIR PART WAS ON BACK ORDER. THE CURRENT MILEAGE WAS 36,690, AND FAILURE MILEAGE WAS 35,800.*AK

WHILE SITTING AT A TRAFFIC LIGHT OR IDLING THE VEHICLE RPMS WILL DROP AND THE VEHICLE STARTS TO IDLE ROUGH AND SKIP AND HAS ON OCCASION SHUT OFF. THE JEEP HAS BEEN TO THE DEALER ABOUT 15 OR 20 TIMES WITH 7 ATTEMPTS TO REPAIR THE ISSUE, THE FINAL ATTEMP I WAS TOLD THAT IT WAS AN COMPUTER PROGRAMMING ISSUE AND THEY WERE NOT ABLE TO FIX. *AK

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH THE VEHICLE ACCELERATED UNCONTROLLABLY AND WITHOUT WARNING ACCELERATED 30-40 MPH. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE FOR A QUARTER OF A MILE. THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN INTO THE SNOW LOCATED ON THE SHOULDER, WHICH ALLOWED THE CONTACT TO STOP THE VEHICLE. THE ROAD CONDITIONS WERE WET. THE VEHICLE SMELLED AS IF IT WAS ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND IS CURRENTLY BEING DIAGNOSED. AN ELECTRONIC DIAGNOSTIC TEST ON FEB 22, 2007 INDICATED DUE TO THE PERFORMANCE LIILLUMINATING THE VEHICLE NEEDED A NEW IGNITION SWITCH. THE VEHICLE'S CURRENT AND FAILURE MILEAGE WAS 18,300. *AK

WHILE DRIVING A RENTED 2006 JEEP GRAND CHEROKEE ON AN INTERSTATE HIGHWAY, THE ENGINE STOPPED RUNNING. I WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER AND RESTART THE ENGINE. I DROVE CAUTIOUSLY WITHOUT FURTHER INCIDENTS. ON THE RETURN TRIP ON A STATE HIGHWAY, THE ENGINE UNEXPECTEDLY STOPPED. AGAIN, I SAFELY STEERED THE VEHICLE TO THE SHOULDER AND RESTARTED THE ENGINE. THIS TIME, I REALIZED THAT MOVING MY RIGHT LEG WHILE DRIVING, MY RIGHT KNEE HAD HIT THE KEY AND MOVED IT TO THE "OFF" POSITION. BOTH INCIDENTS DID NOT RESULT IN AN ACCIDENT SINCE THE ROADWAY WAS EMPTY OF OTHER VEHICLES. *JB

WE PURCHASED IN OCT. 2006,A 2006 JEEP GRAND CHEROKEE 4X4, V6 WITH 5 SPEED AUTO TRANSMISSION, VIN [XXX]. THERE IS A SAFETY PROBLEM RELATED TO THIS VEHICLE AND TRANSMISSION. PROBLEM: THE VEHICLE HAS NO HILL HOLDING CAPABILITIES. IN OTHER WORDS, WHEN STOPPED ON A HILL, THE BRAKE MUST BE HELD ON WITH YOUR LEFT FOOT AND YOUR RIGHT FOOT ON THE GAS PEDAL IN ORDER TO MOVE FORWARD WITH OUT THE VEHICLE DRIFTING BACKWARD. IN ALL THE AUTOMATIC VEHICLES THAT I HAVE OWNED SINCE 1958, INCLUDING 1993 AND 1996 JEEP GRAND CHEROKEES, NONE PF THEM WERE WITHOUT HILL HOLDING CAPABILITIES. THE FIRST TIME I STOPPED ON A HILL WITH THIS VEHICLE, I DRIFTED BACKWARDS AND ALMOST HIT THE VEHICLE BEHIND ME BEFORE I REALIZED WHAT WAS HAPPENING. THIS TO ME IS A VERY UNSAFE CONDITION AND SOMETHING DAMILER CHRYSLER SHOULD BE ADDRESSING. IN EXPRESSING MY PROBLEM TO D.C. CUSTOMER SERVICE, I JUST GOT LIP SERVICE. THIS IS WHY I'M EXPRESSING MY PROBLEM TO YOU IN HOPE THAT A SOLUTION CAN BE FOUND. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I RECEIVED A LETTER IN THE MAIL FROM GOODYEAR TIRE & RUBBER COMPANY CALLED A "CUSTOMER SATISFACTION PROGRAM". IT CONCERNS THE EAGLE RSA EMT (RUN FLAT) TIRES THAT WERE INSTALLED ON MY 2006 JEEP. I CALLED THE CONSUMER RELATIONS NUMBER LISTED ON THE LETTER AND THEY DIRECTED ME TO A LOCAL DEALER. THE DEALER TOLD ME THE TIRES CAN SEPARATE INSIDE AND BASICALLY COME APART! THE DEALER HAS TO TAKE THEM OFF THE RIMS AND INSPECT THE INSIDE OF THE TIRE AND THEN DETERMINE IF IT'S GOOD OR BAD. IF IT'S BAD THEY WILL REPLACE THAT TIRE, BUT ONLY IF THEY "THINK" IT'S BAD? WHAT HAPPENS IF THEY THINK IT ISN'T BAD AND IT COMES APART LATER ON? EITHER THIS IS A RECALL OR IT ISN'T? IF IT IS THEN ALL THE TIRES SHOULD BE REPLACED! *NM

WHEN ATTEMPTING TO ACCELERATE AFTER A STOP, VEHICLE WILL ONLY COAST AFTER ATTEMPTING TO ACCELERATE. THIS ALSO HAPPENS AFTER MAKING A TURN; THE VEHICLE WILL INITIALLY ATTEMPT TO BEGIN TO MOVE THEN WILL ONLY COAST WHILE GAS PEDAL IS PRESSED. I HAVE ALMOST BEEN IN A COUPLE OF ACCIDENTS BECAUSE PEOPLE THINK I AM ACCELERATING AND THEY ALMOST RUN INTO THE BACK OF ME. *JB

WHEN SLOWING DOWN TO TURN AT INTERSECTION ,AND REAPPLYING GAS ENGINE RPM GOES UP BUT CAR DOESN'T MOVE ,THEN ALL OF A SUDDEN IT LUNGES FORWARD. THIS HAS ALSO HAPPENED AT COMPLETE STOP. THEN TRIES TO GO BUT THEN JUMPS FORWARD. WHICH AT TIMES IT THROWS YOU BACK IN YOUR SEAT. *NM