2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - WOODRIDGE, IL

    THE CONSUMER WAS DRIVING THE VEHICLE WHEN THE BRAKES BEGAN TO PULSATE WHEN PUMPED. THE VEHICLE WAS TAKEN TO THE DEALER THE PADS WERE REPLACED THE PADS AND THE ROTORS BECAUSE OF A SEAL LEAK. THEY ALSO INDICATED THAT THE BRAKES WERE NOT PUT ON PROPERLY. THE SAME PROBLEM EXISTS AGAIN AND THEY SAID THAT THE ROTORS NEED TO BE REPLACED AGAIN. THE MANUFACTURE HAS BEEN CONTACTED. *LA

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - ANDERSON, OH

    AIR CONDITIONER WAS NOT BLOWING COLD AIR. DEALERSHIP SERVICED VEHICLE. AND TECHNICIAN NOTICED THAT EVAPORATOR CORE MALFUNCTIONED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - OMAHA, NE

    VEHICLE FRONT WHEELS SHIMMIED VIOLENTLY AT HIGHWAY SPEEDS WHEN BRAKES ARE APPLIED. VEHICLE HAS ONLY 20,000 MILES AND IS A 2002. DEALER SAYS NOT UNDER WARRANTY EVEN THOUGH IT HAS A 3YR, 36,000 BUMPER TO BUMPER WARRANTY. DEALER STATED FRONT ROTORS ARE WARPED AND NEED REPLACED AT MY COST. *LA

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - WAYNESBORO, GA

    CALIPERS, ROTORS, PADS. THIS IS AT LEAST THE 3RD TIME I HAVE HAD TO HAVE MY BRAKES TOTALLY REPAIRED SINCE I PURCHASED MY 2002 JEEP GRAND CHEROKEE LARADO NEW IN 9/2001. I AM A "HIGHWAY" DRIVER SO I USE MY BRAKES VERY LITTLE. I HAVE HAD WARPED, SCORED, BLUE ROTORS SEVERAL TIMES, GLAZED PADS AND STICKING CALIPERS. I AM NOT THE ONLY PERSON WITH THIS PROBLEM. MANY, MANY OTHERS HAVE LISTED THE SAME PROBLEMS WITH THEIR SIMILIAR VEHICLES. MY SERVICE DEPARTMENT SAY "IT IS THE NATURE OF THE BEAST". THIS IS NOT A GOOD REASON FOR THESE FAILURES. THERE HAS BEEN NO RECALL ON THIS SUBJECT AND I FEEL IT IS TIME THAT THERE IS ONE. I HAVE HAD SEVERAL "NEAR WRECKS" WHILE BRAKING DUE TO ONE OR THE OTHER SIDE "GRABBING" OR TAKING FOREVER TO STOP. (NOT SPEEDING) I WANT AND NEED RESULTS! I HAVE AN EXTENDED WARRANTY BUT THAT TAKES CARE OF THE CALIPERS BUT NOT THE ROTORS OR PADS THAT HAVE BEEN DAMAGED BY THE CALIPERS. DUH! DOES THAT SOUND RIGHT? HELP!!!!*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - HOLLY SPRINGS, NC

    WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED. THIS CAUSED CONSUMER TO DRIFT TO THE SIDE OF THE ROAD. MECHANIC DETERMINED THAT THE RADIATOR PLASTIC FAN FAILED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - FAIRBORN, OH

    PULSATION SENSATION WHILE BRAKING. FIRST NOTICED BETWEEN 6000 -8000 MILES AND LESS THAN 12 MONTHS. DEALERSHIP SAID NOTHING WRONG. APPROX 10000 MILES AND OVER 12 MONTHS DEALERSHIP REPLACED WARPED FRONT ROTORS. NO CHARGE THIS TIME. APPROX 15700 MILES AND 16 MONTHS DEALERSHIP AGAIN REPLLACED WARPED FRONT ROTORS. CHARGED FOR 12 MONTHS/12000 MILE WARRANTY. DEALERSHIP ADMITTED THIS WAS A COMMON PROBLEM ON VEHICLE. NO PERMANENT SOLUTION OFFERED.*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - LANCASTER, MA

    THE BRAKES HAVE ALWAYS BEEN WEAK, HOWEVER AT 26,000 MILES I HAD TO HAVE THE BRAKES RESURFACED. MY MECHANIC HAS THE SAME VEHICLE AND HE TOLD ME THAT THIS WAS A DEFECT WITH THE BRAKE SYSTEM, AND THAT EVENTUALLY THE BRAKE SYSTEM WOULD HAVE TO BE REPLACED. NOW AT 33,000 I NEED TO HAVE THE ROTORS REPLACED. I HAVE BEEN TOLD EVERY FEW THOUSAND MILES I WOULD HAVE THE SAME PROBLEM.*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - LANCASTER, MA

    VIBRATION IN BRAKES...WEAK BRAKES. I HAVE HAD THEM RESURFACED AT 26,000 AND NOW NEED TO HAVE THE ROTORS REPLACED AT 32,000. I HAVE ALREADY BEEN TOLD THAT THIS WILL NOT CORRECT THE PROBLEM AND THAT MY BRAKES WILL NEED TO BE COMPLETELY REPLACED.*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - MANCHESTER, MO

    AT APPROXIMATELY 30,000 MILES, THE VEHICLE DEVELOPED A VIBRATION/PULSATION DURING MODERATE BRAKING. THE DEALER SAID THERE WAS A SERVICE BULLETIN ON THIS PROBLEM AND REPLACED CALIPERS, PADS AND ROTORS. AT 50,000 MILES THE PROBLEM RETURNED. THIS TIME, THE DEALER SAID IT WAS MY PROBLEM, AND THEY COULD DO NOTHING ABOUT IT OTHER THAN TURNING THE ROTORS. THE PROBLEM DISSIPATED SOMEWHAT AFTER HAVING THE ROTORS TURNED, BUT HAS RETURNED AND IS MORE PRONOUNCED AT 53,000 MILES. THE VEHICLE CAN BE SOMEWHAT DIFFICULT TO CONTROL AT HIGHWAY SPEEDS DURING MODERATE TO HARD BRAKING. *AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - RAYMOND, NH

    2002 JEEP GRAND CHEROKEE FRONT ROTOR PROBLEMS.*MR THE VEHICLES ROTORS HAVE BEEN REPLACED THREE TIMES IN 25 MONTHS DUE TO ROTOR DEGRADATION. *NM

    Source: CONSUMER LETTER