2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- CORNELIUS, NC
2002 JEEP CHEROKEE BRAKES PULSATING HARD AFTER 12,500 MILES. DEALER RESURFACED ROTORS, CHANGED PADS. 24,500 MILES SEVERE PULSATING, REPLACEMENT OF FRONT ROTORS AND SUPPOSEDLY CALIPER ASSEMBLIES, 30,000 MILES MILD USATING, DEALER INSPECTED, DECLARED NO PROBLEM, 38000 MILES, SEVERE PULSATING, DEALER REFUSES TO FIX. PROVIDED CHRYSLER SERVICE CONTACT NUMBER. *AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- LAFAYETTE, LA
PROBLEMS GETTING WRECKED VEHICLE REPAIRED.*MR (NAR) FRONT END COLLISION IN 2002 JEEP CHEROKEE AIR BAGS DID NOT INFLAT. *CB
Source: CONSUMER LETTER -
2002 JEEP GRAND CHEROKEE- MARSHFIELD, MO
PASSENGER SIDE AIRBAG ON 2002 JEEP GRAND CHEROKEE LAREDO OPENED ON FRONT END IMPACT, HOWEVER THE DRIVER'S SIDE AIRBAG FAILED TO DEPLOY RESULTING IN INJURIES TO DRIVER OF POTENTIALLY OVER 10,000.00. *AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- BROOKLYN, NY
JEEP GC 2002-HAD ROTORS, PADS AND CALIPERS REPLACED AT 12,660 MILES BECAUSE OF VIOLENT SHAKING DURING BRAKING ON HIGHWAYS AT SPEEDS OF OVER 40 MPH, HAD TO REPLACE EVERYTHING AGAIN AT 23,989 MILES AND NOW AT MY OWN COST. MANAGER STATED THAT THE ROTORS WERE "BLUE" AND THAT SOMEONE HAS BEEN RIDING ON THE BRAKES ALL THE TIME AND THAT IS WHY THEY ARE WORPED ("BLUE" FROM HIGH TEMPERATURE). THAT IS NOT THE CASE, I DO REGULAR DRIVING IN THE CITY AND ON HIGHWAY. PLEASE INVESTIGATE AS I HAVE FOUND OTHER JEEP OWNERS WITH THE SAME PROBLEMS ALL OVER THE UNITED STATES ON THE JEEP INTERNET FORUMS.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- STOCKTON, CA
2002 JEEP GRAND CHEROKEE - I PURCHASED THE VEHICLE NEW IN 2002. THE STEERING WHEEL SHAKES AND IS HARD TO STEER WHEN BRAKES ARE APPLIED ABOVE 50 MPH. BRAKES PADS AND ROTORS WERE REPLACED AT APPROX. 7,000 MILES, ROTORS WERE RESURFACED AT 15,000 MILES AND AT 18,000 MILES THE PROBLEM IS BACK AGAIN.
Source: NHTSA WEB SITE -
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2002 JEEP GRAND CHEROKEE- STAMFORD, CT
MY WIFE & I WERE DRIVING ON I-95 SOUTH WHEN MY JEEP GRAND CHEROKEE'S CHECK ENGINE LIGHT CAME ON BUT BEFORE WE COULD DO ANYTHING IT SHIFTED FROM DRIVE TO 2ND GEAR AND WENT FROM 60MPH TO AROUND 25MPH WHILE WE WERE STILL IN THE 3RD INSIDE LANE OF A 3 LANE HWY SO WE PROCEDED TO PULL OFF THE HWY AND CHECK OUT THE TRUCK AND ALSO LET IT SIT FOR AWHILE AND IN DOING SO THE LITE WENT OFF SO WE PROCEDED TO GET BACK ON AND GO STRAIGHT HOME BUT AS WE TRIED TO GET ON THE HWY IT HAPPENED AGAIN BUT THIS TIME WE WENT FROM DRIVE TO 1ST GEAR AND WE ALMOST GOT REARENDED BY AN 18 WHEELER BUT HE MOVED OVER AT THE LAST SECOND, WHERE WE GOT ON THERE WAS NO BREAK DOWN LANE SO WE HAD TO GO FOR ABOUT A MILE AND IN THE PROCESS WE STARTED TO LOOSE THE BRAKES DO TO PROBLEMS ARISEING FROM THE ABS AND ALSO THE ENGINE WAS ACTING FUNNY IT STARTED TO SHUT OFF THEN IT WOULD SPEED UP AND IT DID IT 3 OR 4 TIMES SO WHEN WE GOT OFF WE HAD THE JEEP FLATBEDED TO "GREENWICH JEEP" IN GREENWICH,CT. SOON AS IT'S FIXED I'M GETTING RID OF IT BUT I DID WANT TO NOTE THE PROBLEM WITH YOU! *AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- ELMHURST, IL
WHILE DRIVING AT 65 MPH ENGINE FAILED. AS A RESULT, POWER STEERING AND BRAKES MALFUNCTIONED. *AK TOOK VEHICLE TO MECHANIC BUT THEY COULDN'T FIND ANYTHING WRONG. TWO HUNDRED MILES LATER, THE SAME THING, NOTHING WAS FOUND. AT 6133 MILES IT HAPPENED AGAIN. CONSUMER TOOK VEHICLE TO ANOTHER MECHANIC. THREE DIFFERENT MECHANICS AND NO ONE COULD FIND ANYTHING. PROBLEM STILL EXIST. *PH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- FORT WASHINGTON, MD
WHEN APPLYING THE BRAKES THE VEHICLE VEERS TO THE RIGHT. THE DEALER STATED THE ROTORS WERE DEFECTIVE. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- NORWALK, CT
JEEP ENGINEERED BRAKE SYSTEM FOR GRAND CHEROKEE 2002 YEAR RESULTS IN STEERING SHIMMY WHEN BRAKES ARE APPLIED AT HIGH SPEED(50MPH+). JEEP DOES NOT COVER UNDER WARRANTY AFTER 12 MOS OR 12K MI. ROTORS HAVE TO BE RESURFACED AT CONSIDERABLE EXPENSE
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- DURANGO, CO
WHILE DRIVING THE TRANSMISSION DOWN SHIFTED TO 2ND GEAR. DEALER HAS BEEN NOTIFIED. PH. THE CONSUMER STATED THE CRUISE CONTROL ENGAGED AND THE TRANSMISSION DOWNSHIFTED FROM 5TH TO 2ND GEAR, WHICH CAUSED THE ENGINE RPM'S TO GO FROM 1800 TO 4600 RPM'S. THE DEALER STATED THERE WAS NO FIX. *SCC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE