2002 JEEP GRAND CHEROKEE Complaints

WHILE DRIVING AT 20 MPH CONSUMER' VEHICLE WAS STRUCK ON THE DRIVER'S SIDE WHILE TRAVELING THROUGH AN INTERSECTION. SEAT BELTS WERE USED AT THE TIME OF THE INCIDENT, BUT THE SIDE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE OTHER VEHICLE WAS CITED BY THE ATTENDING POLICE OFFICERS. *AK

WHILE DRIVING AT 20 MPH CONSUMER WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. UPON IMPACT, SIDE CURTAIN AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES, AND WAS TREATED IN THE EMERGENCY ROOM. *AK

WHENEVER THE CONSUMER ATTEMPTED TO FUEL THE VEHICLE FUEL SPILLED ONTO THE GROUND. THERE WERE RECALLS ON THE FUEL FILLER NECK AND THE CANISTER ASSEMBLY. THE RECALLS HAVE BEEN REPAIRED, BUT THE PROBLEM STILL PERSISTS. DEALER EXPLAINED THAT THEY WERE OBLIGATED TO MAKE THE REPAIRS ONCE, THEN CONSUMER HAS TO PAY FOR ANY OTHER REPAIRS. *AK

FACTORY 17" ROUGE CHROME PLATED WHEELS HAVE HAIRLINE CRACKS IN THE CHROME BETWEEN THE SPOKES. DO NOT KNOW IF SAFE TO DRIVE BECAUSE THIS CRACKING OF THE CHROME MAY BE STRESS CRACKS IN THE ALUMINUM WHEEL. THE CAR A 2002 JEEP GRAND CHEROKEE ONLY HAS 9,000 MILES ON IT. JEEP DEALER SAYS THE CRACKING CHROME/WHEEL IS NOT UNDER WARRANTY BUT STOPS SHORT OF TELLING ME WHY IT HAPPENED AND IF IT IS A SAFETY PROBLEM. *JB

WITH ENGINE ON DRIVER PRESSED BRAKE PEDAL AND MOVED THE SHIFTER FROM PARK TO DRIVE WHEN VEHICLE BEGAN TO RACE. WITH BOTH FEET ON THE BRAKES VEHICLE WOULD NOT STOP, IT CONTINUED TO RACE, HITTING A PARKED CAR. HAD TO TURN ENGINE OFF TO STOP THE VEHICLE. *AK

THE REAR DRIVER'S SIDE TIRE BLEW OUT WHILE DRIVING AT 50 MPH AND THE OTHER 3 TIRES FORMED BUBBLES IN THE SIDEWALL. MANUFACTURER REPLACED ALL TIRES, INCLUDING THE SPARE TIRE. *AK THERE WERE BUBBLES ON THE INSIDE AND OUTSIDE. *SCC *JB

CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR OF VEHICLE AFTER THE BRAKES WERE RELEASED. *AK. THE VEHICLE WAS RETURNED TO THE DEALERSHIP THREE TIMES AND THE PROBLEM WAS STILL NOT RESOLVED. *JB

THE FRONT ROTORS ON THE VEHICLE WARPED WHICH CAUSED THE FRONT END TO SHIMMY WHILE DRIVING AT ANY SPEED. WHENEVER THE BRAKE PEDAL WAS DEPRESSED THERE WAS A SPONGY FEELING AND THE STEERING WHEEL VIBRATED ANNOYINGLY. *NLM

WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE, THEN IT STALLED AT 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DETERMINED THE VEHICLE OVERHEATED. THE TEMPERATURE INDICATOR LIGHT HAD NOT COME ON. THE MECHANIC STATED THE OVERHEATING WAS CAUSED BY THE FAULTY RADIATOR. THE ENGINE MELTED AND NOW NEEDED A NEW ENGINE. THE CONSUMER FELT THIS WAS RELATED TO THE RADIATOR REPAIR IN MARCH 2003. *AK *SCC *JB

AFTER 1200 MILES THE VEHICLE BEGAN MAKING A NOISE SIMILAR TO A "CRICKET" CHIRPING. THE DEALER INSTRUCTED THE CONSUMER TO WAIT UNTIL THE NOISE BECAME LOUDER SO THEY COULD PIN POINT WHERE THE NOISE WAS COMING FROM. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER ONCE THE NOISE BECAME LOUDER, BUT THE DEALER WAS UNABLE TO DETERMINE CAUSE. *AK THE PROBLEM WAS A NOISE THAT CAME BETWEEN 65-75 MILES PER HOUR. A NEW DRIVE SHAFT WAS PLACED IN THE VEHICLE, BUT THE NOISE REMAINED. CHRYSLER TESTED THE VEHICLE AND STATED THAT THE NOISE WAS NORMAL. CHRYSLER ALSO STATED THAT THEY WOULD NO LONGER PAY FOR ANY ATTEMPTS TO FIX THE PROBLEM. *SCC *JB