1998 JEEP GRAND CHEROKEE Complaints

View complaints related to 1998 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 1998 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1998 JEEP GRAND CHEROKEE
    - SAN JOSE, CA

    I RECEIVED A NOTICE FROM CHRYSLER TODAY CONCERNING A POSSIBLE PROBLEM WITH THE FUEL TANK. THE SOLUTION THAT CHRYSLER HAS COME UP WITH IS THE INSTALLATION OF A TRAILER HITCH. IT FURTHER STATED THAT IF A JEEP OWNER HAD A HITCH INSTALLED AFTER PURCHASING THE VEHICLE, HE OR SHE SHOULD SUBMIT THE BILL OF SALE OF THE HITCH INSTALLATION AND CHRYSLER WILL REIMBURSE YOU THAT AMOUNT. I CALLED CHRYSLER AND TOLD THEM THAT I HAD A HITCH INSTALLED AROUND 2001 BUT I NO LONGER HAVE THE SALES SLIP FOR THE INSTALLATION. THE GENTLEMAN THAT I SPOKE WITH WAS VERY PLEASANT BUT TOLD ME THAT THE ONLY WAY I COULD GET PAID FOR THE INSTALLATION WAS TO SUBMIT THE ORIGINAL RECEIPT. I THINK THAT CHRYSLER IS VERY AWARE THAT VERY FEW JEEP OWNERS ARE GOING TO BE ABLE TO PRODUCE A BILL OF SALE FOR A PURCHASE THAT IS OVER 10 YEARS OLD. IT'S A PLOY FOR A HIDDEN AGENDA SO THEY CAN SAVE THOUSANDS OF DOLLARS. THE FAIR THING TO DO IS FOR THEM TO COME UP WITH A FAIR AMOUNT FOR THOSE THAT CAN'T PRODUCE A RECEIPT. *TR

    Source: NHTSA WEB SITE
  • 1998 JEEP GRAND CHEROKEE
    - BOOTON, NJ

    TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/11/2014 *BF UPDATED 02/11/14

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 JEEP GRAND CHEROKEE
    - EWA BEACH, HI

    I HIT A SMALL BUMP AND THE FRONT END STARTED TO SHAKE VERY INTENSELY. I COULD FEEL IT IN THE STEERING WHEEL. TO STOP I HAD TO STEP HARD ON THE BRAKE, AND I WAS IN A CENTER LANE OF TRAFFIC. IT WAS A VERY DANGEROUS MANEUVER. SINCE THE FIRST TIME IT HAPPENED IT HAS GOTTEN PROGRESSIVELY MORE FREQUENT, EVEN THOUGH I HAVE TRIED A VARIETY OF STRATEGIES TO REPAIR THIS PROBLEM: NEW TIRES, MULTIPLE ALIGNMENTS, NEW SHOCKS (TWICE), REPLACED TRACK BAR, REPLACE SWAY BAR BUSHINGS, REPLACED STEERING GEAR BOX AND PITMAN ARM. I HAVE HAD SEVERAL MECHANICS LOOK AT IT. IT IS VERY FRUSTRATING. THE CAR IS OLD, I UNDERSTAND THAT, BUT THERE IS NO LOGICAL REASON IT CAN NOT BE MADE SAFE. YET IT IS NOT SAFE, DESPITE MY ONGOING EFFORTS TO MAKE IT SO. I HAVE NOT YET GIVEN UP, BECAUSE OF COURSE I CAN'T SELL IT. IF I CAN'T FIX IT, I MIGHT AS WELL JUNK IT, EVEN THOUGH THE MOTOR RUNS GREAT. *TR

    Source: NHTSA WEB SITE
  • 1998 JEEP GRAND CHEROKEE
    - CARSON CITY, NV

    THE JEEP STALLS FOR NO REASON. JUST STOPS RUNNING. IT WAS REPAIRED THREE TIMES BEFORE I ACQUIRED IT. I HAVE DONE THE SAME REPAIRS TWICE TO NO AVAIL. I WAS TOLD THERE WAS A RECALL AND WAS ALSO TOLD I'D BE NOTIFIED BUT HAVE NOT TO DATE. I JUST REPLACED THE COMPUTER BRAIN AND THE COIL YET AGAIN. *TR

    Source: NHTSA WEB SITE
  • 1998 JEEP GRAND CHEROKEE
    - MILLERSVILLE, PA

    TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V25000 ((FUEL SYSTEM GASOLINE, STRUCTURE) BUT HE WAS INFORMED BY THE MANUFACTURER HIS VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO EXPECTED ARRIVAL DATE COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/6/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 JEEP GRAND CHEROKEE
    - OKLAHOMA CITY, OK

    1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT RECEIVING ISSUED RECALL NOTICES OF VEHICLE POTENTIAL FIRE DANGER. *SMD

    Source: CONSUMER LETTER
  • 1998 JEEP GRAND CHEROKEE
    - WAKEFIELD , RI

    MY NEPHEW DIED IN A FIRE AFTER HE WAS IMPACTED FROM THE REAR WHILE AVOIDING DEBRIS/PEOPLE IN THE HIGHWAY. WWW.WGGB.COM/2013/11/11/STATE-POLICE-SAY-THEY-HAVE-TRUCK-LINKED-TO-I-91-DEADLY-CRASH-INVESTIGATION/ ..UPDATED 02-04-14 *BF THE JEEP WAS TRAVELING SLIGHTLY FASTER WHEN IT SWERVED SUDDENLY INTO THE PATH OF THE TRACTOR TRAILER TO AVOID DEBRIS IN THE ROAD. THE JEEP'S LEFT REAR IMPACTED THE TRACTOR TRAILER'S FRONT (RIGHT FRONT?); THE JEEP SPUN 180 DEGREES, IMPACTED THE OPENED LIFT GATE OF A PICK-UP TRUCK STOPPED ON THE BREAKDOWN LANE, BOUNCED OFF AND IMPACTED THE GUARDRAIL. IT APPEARS ALL THREE IMPACTS WERE TO THE REAR OR LEFT REAR OF THE JEEP. IT APPEARS THE JEEP'S DRIVER WAS ON FIRE BEFORE HE WAS EJECTED FROM THE JEEP. UPDATED 2/12/14*CN

    Source: NHTSA WEB SITE
  • 1998 JEEP GRAND CHEROKEE
    - WHITE HALL, MD

    I'M INQUIRING ABOUT AN ANNOUNCED RECALL (N45) OF THE VEHICLE EARLIER THIS YEAR. AFTER ABOUT FIVE MONTHS I'VE YET TO RECEIVE A RECALL LETTER. THE DEALER DOESN'T SEEM TO CARE. CHRYSLER TELLS ME NHTSA IS THE HOLDUP. NHTSA TELLS ME IT IS IN LEGAL. I'M TIRED OF THE RUN AROUND. SUPPOSEDLY THERE IS A SAFETY ISSUE WITH THE PLACEMENT OF THE FUEL TANK BEHIND THE REAR AXLE. I'VE READ CHRYSLER PROPOSES TO INSTALL A TOW HITCH ON AFFECTED VEHICLES. THAT DOESN'T SEEM TO HARD A FIX AND SURELY DOESN'T REQUIRE A HALF YEAR OR MORE RESOLUTION. IF THERE IS A SAFETY ISSUE WHY IS IT TAKING SO LONG TO RESOLVE? IF IT'S NOT A SAFETY ISSUE THEN I DON'T UNDERSTAND WHY A RECALL WAS ISSUED. I AM REQUESTING THAT THE ISSUE RECEIVE SOME ATTENTION SO IT CAN BE RESOLVED. IT HAS TAKEN WAY TOO LONG ALREADY. *TR

    Source: NHTSA WEB SITE
  • 1998 JEEP GRAND CHEROKEE
    - LAS VEGAS, NV

    THIS VEHICLE IS SUPPOSED TO BE RECALLED DUE TO FUEL TANK EXPOSED IF REAR COLLISION CHRYSLER IS DOING NOTHING TO REPAIR THEY JUST KEEP TELLING ME THEY DON,T HAVE PART BUT IF I GO TO DEALER TO BUY THEY HAVE IT CALLED SEVERAL TIMES JUST GET THE RUN AROUND. *TR

    Source: NHTSA WEB SITE
  • 1998 JEEP GRAND CHEROKEE
    - LAS VEGAS, NV

    THESE VEHICLES HAVE A RECALL FOR REAR GAS TANK I CALLED CRYSLER THEY ARE GIVING ME THE RUNAROUND ABOUT THE RECALL . *TR

    Source: NHTSA WEB SITE