2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - LOS ANGELES, CA

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/07/16*LJ UPDATED 12/14/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - SAUNDERSTOWN, RI

    I HAVE BEEN WAITING FOR THIS RECALL PART R06 FOREVER. I CAN NOT PASS THE RI STATE INSPECTION WITH OUT IT. NOW I HAVE TO PRAY I MAKE IT TO WORK WITHOUT GETTING PULLED OVER. THIS IS NOT CONSUMERS PROBLEM SO WHY AM I PAYING THE PRICE.

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - PROVIDENCE, RI

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - MILWAUKEE, WI

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE SEAT BELT LOCKED WITHOUT WARNING AND FAILED TO RETRACT. THE CONTACT HAD BEEN AWAITING REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - ANCHORAGE, AK

    TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAITED AN EXTENDED PERIOD OF TIME FOR THE PART FROM THE MANUFACTURER TO BE SUPPLIED TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER WHO PROVIDED THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED FOR SEVERAL MONTHS UNTIL THE DEALER WAS ABLE TO SUPPLY THE PART AND THE REPAIR. THE VEHICLE WAS REPAIRED ACCORDING TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - BLACKWOOD, NJ

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ......UPDATED 04/01/16 *BF CONSUMER STATED SHE NO LONGER HAVE ANY CONCERNS ABOUT THE MATTER UPDATED 05/25/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - PRIEST RIVER, ID

    I WAS DRIVING FROM MY PLACE OF WORK TO MY OTHER JOB ABOUT 2 MILES AWAY AND LOST ALL DRIVE POWER BUT WAS ABLE TO DRIVE IN 2ND GEAR WAS TOLD THAT THERE IS A MANUFACTURED DEFECT IN THE TRANSMISSION CASING THAT IT CRACKS DO TO THE METAL THAT IT IS MADE WITH AND THERE IS NO WAY FOR PRESSURE TO SUSTAIN THE VEHICLE IN DRIVE

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - BANNING, CA

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - DALY CITY, CA

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - DEERLODGE, MT

    TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE