2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 JEEP GRAND CHEROKEE- WARRENVILLE, IL
FUEL TANK SKID PLATE/ PROTECTIVE SEAL RUSTING EXCESSIVELY IN THE LAST 2 MONTHS. NOW HAS HOLE IN SHIELD. VEHICLE MOBILE NOTICED WHILE IT WAS ON MY LIFT AT THE SHOP.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BOLINGBROOK, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- MAUNALOA, HI
2004 JEEP CHEROKEE. CONSUMER REQUESTS ASSISTANCE WITH VEHICLE SHIPPING CHARGES TO REPAIR AIRBAG SYSTEM RECALL REPAIRS. *SMD THE CONSUMER STATED SHE LIVES ON A DIFFERENT ISLAND, THAN WHERE THE DEALER IS LOCATED. *JB
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- EVERETT, WA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V673000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- VINTON, VA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE BACKING OUT OF THE DRIVEWAY, THE ACCELERATOR PEDAL BECAME STUCK. THE VEHICLE CRASHED INTO A FENCE AND THEN A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 01/24/2017*CT *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2004 JEEP GRAND CHEROKEE- REDMOND, OR
RECALL S33 FOR JEEP WRANGLES - THE CLOCK SPRING FAILS DUE TO DUST - MANY OTHER PEOPLE WHO USE THEIR JEEPS IN DUSTY AREA'S ALSO HAVE THIS ISSUE. MINE HAS FAILED AND UPON INSPECTION IS FULL OF DIRT AND DUST.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- HENDERSON, CA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITIONING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V112000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,466.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- KENSINGTON, CT
THE FRONT RIGHT SIDE BRACKET UNDER THE DRIVERS SEAT BROKE/SNAPPED IN HALF TURNING MY DRIVERS SEAT INTO A ROCKING CHAIR MAKING IT VERY UNSAFE TO DRIVE. BRACKET SNAPPED WHILE I WAS DRIVING. SEAT JUST DROPPED TWO INCHES TO THE RIGHT WHILE DRIVING. NOW, I AM CONCERNED ABOUT A COLLISION AND THEN THE SEAT JUST FLYING OFF TURNING ME INTO A CRASH TEST DUMMY. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED ON THIS VEHICLE. THIS SAME EXACT THING HAPPENED IN 2013 SO I WENT TO A JUNK YARD AND PURCHASED A REPLACEMENT SEAT AND HAD THE ENTIRE SEAT REPLACED. NOW, THREE YEARS LATER I HAVE TO GO THRU THE SAME PROCESS AND HOPE THE JUNKYARD CAN GET ME ANOTHER SEAT. THIS IS A JOKE REALLY THAT THIS ISSUE HAS NOT CAUSED A RECALL ON THE 2004 JEEP. AFTER READING THE FORUMS ON THE WEB, SOMETHING SHOULD BE DONE ABOUT IT. SOMEONE IS GOING TO GET INTO AN ACCIDENT, THE SEAT IS GOING TO FAIL AND CHRYSLER IS GOING TO GET SUED, BIG-TIME. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- EVERGREEN, CO
2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 15V-673 OCCUPANT RESTRAINT CONTROL MODULE. *SMD THE CONSUMER STATED FOR OVER A YEAR, HE HAS BEEN RECEIVING RECALL NOTICES. AFTER DRIVING TWO HOURS TO HAVE THE RECALL COMPLETED, BECAUSE THE DEALER STATED THE PART HAD ARRIVED, THE CONSUMER LEARNED LATE IN THE AFTERNOON, THE REPAIR HAD NOT BEEN MADE, AS THE MODULE WAS OUT OF STOCK, AGAIN. *JB
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- GANADO, AZ
FRONT PASSENGER SIDE DOOR WIRING HARNESS BROKE AT 165,150 MILES. (THIS HAS HAPPENED ON THE DRIVER SIDE OF MY 1999 JEEP ALSO). MANY COMPLAINTS ON THE INTERNET OF THIS VERY PROBLEM!!! HAPPENS TO ALMOST ALL JEEPS AT SOME POINT. TOO SHORT OF WIRING HARNESS AND/OR BRITTLE OF WIRES. THIS REPEATING PROBLEM NEEDS TO BE A RECALL FOR ALL OF THE DOOR WIRING HARNESSES. WHEN THIS HAPPENS, DOORS DO NOT LOCK, WINDOWS CAN NOT BE RAISED OR LOWERED, BACK HATCH OR WINDOW CANNOT BE OPENED. IF THERE IS A PET IN THE FAR BACK AND A PET FENCE IS IN PLACE UP FRONT, YOU CANNOT GET TO THE PET!!! PLEASE MAKE THIS A RECALL TO FIX. THANK YOU. JEEP/CHRYSLER NEEDS TO BE HELD ACCOUNTABLE.
Source: NHTSA WEB SITE