2007 JEEP GRAND CHEROKEE Complaints
View complaints related to 2007 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2007 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 JEEP GRAND CHEROKEE- NORTHVILLE, MI
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY BEGAN TO HESITATE, SHOOK, AND FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 1 1/2 YEARS LATER. THE CONTACTED INDICATED THAT THE TRANSMISSION SHIFT MECHANISM WAS REPLACED A SECOND TIME AND EVENTUALLY FAILED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 10/18/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- STERLING HEIGHTS, MI
THE TRANS STRUGGLES TO SHIFT THROUGH EVERY GEAR AND WONT SHIFT PAST 3RD GEAR, SOMETIMES EVEN STALLING ME IN TRAFFIC. FEELS LIKE IT DOESN'T CATCH THE NEXT GEAR WHEN ACCELERATING. THERE HAVE BEEN TIMES WHEN I'VE BEEN STOPPED AT A LIGHT AT AN INTERSECTION AND WHEN I GO TO ACCELERATE, THE ENGINE WILL JUST REV AS IF IT'S IN NEUTRAL, BUT IT'S NOT. THEREFORE, THE ACCELERATION IS VERY WEAK. WHEN SWITCHING FROM PARK TO DRIVE, IT EITHER DOESN'T FULLY CLICK INTO DRIVE OR IT SELECTS ALL GEARS (PRND) IN WHICH I THEN HAVE TO PARK THE CAR AND SHUT IT OFF, THEN RETRY A MINUTE LATER. I DON'T DRIVE THE VEHICLE AS A MANUAL SO THERE SHOULD BE NO REASON FOR IT TO STALL, BUT I'M PRETTY SURE THE ISSUE STEMS FROM THE MAIN COMPUTER IN THE SHIFTER MODULE. AT TIMES, IT SEEMS LIKE THE VEHICLE IS EXPECTING ME TO SHIFT IT FROM GEAR TO GEAR, THEN IT FINALLY CLICKS AND MOVES TO THE NEXT GEAR ON ITS OWN.
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- DAVISBURG, MI
MY DAUGHTER WAS DRIVING HER 2007 JEEP GRAND CHEROKEE WHEN IT SUDDENLY ACCELERATED AND THEN SLAMMED ON THE BRAKES TWICE. THE RPMS WERE 6000 OR 7000.
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- WALLED LAKE, MI
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO SCHEDULE AN APPOINTMENT FOR TWO WEEKS DUE TO THE VOLUME OF REPAIRS THAT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- HONOLULU, HI
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FOR FIFTEEN MINUTES. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 JEEP GRAND CHEROKEE- CHICAGO, IL
THE TRANSFER CASE ON MY VEHICLE (2007 JEEP SRT) WENT OUT. I TOOK TO TWO REPAIR SHOPS AND DEALER AND EVERY PLACE INDICATED THAT THIS HAS BEEN A LONG STANDING ISSUE WITH THESE VEHICLES. I THEN FILED A COMPLAINT WITH CHRYSLER AND THE CASE MANAGER INDICATED THAT MY COMPLAINT WOULD STAY INTERNAL AND COULD NOT ADVISE ME ON WHERE TO FILE A COMPLAINT FOR A SAFETY OR MECHANICAL DEFECT. I THEN DID SOME RESEARCH AND IT APPEARS IT SHOULD GO THE NHTSA. WITH SUCH A COMMON DEFECT AND WITH SUCH A LARGE SCALE ISSUE (DEALERSHIP HAS PART FOR SALE FOR $4000-$6000 NOT INCLUDING LABOR) I DO FEEL THIS SHOULD BE CONSIDERED A RECALL.
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- RALEIGH, NC
VEHICLE HAS HAD THE IGNITION RECALL DONE. IN THE HOT WEATHER, YOU CAN'T RUN THE AIR CONDITIONING AS THE CAR WILL INDISCRIMINATELY STALL WHEN YOU COME TO EITHER A STOP LIGHT OR A YIELD. CAR HAS TO BE PUT IN PARK AND RESTARTED. LAST WEEK, WHEN MERGING ONTO A HIGHWAY, RPMS WENT ALL THE WAY DOWN. HAD TO FLOOR THE CAR TO GET GOING AND IT KNOCKED VERY HARD. HAD JEEP DEALER LOOK AT THIS SEVERAL TIMES AND THEY KEEP SAYING THERE'S NOTHING WRONG WITH THE CAR. THERE IS A PROBLEM HERE THAT JEEP IS NOT ADDRESSING. THEY DON'T WANT TO GIVE A FAIR BUY BACK PRICE ON THE CAR, KNOWING WE HAVE A 19 YEAR OLD DRIVING THE VEHICLE. OUR LOCAL MECHANIC HAS SAID THIS IS A VERY UNSAFE CAR AND HE WOULDN'T PUT HIS FAMILY IN IT. JEEP DEALERS DON'T WANT TO FACE THE PROBLEM OR ADDRESS IT. THIS HAS BEEN AN ISSUE FOR OVER A YEAR, BUT BECOMES MORE APPARENT IN SUMMER MONTHS OF HOT WEATHER.
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- LAKE FOREST PARK, WA
THE DIESEL ENGINE JEEP PUT IN GRAND CHEROKEES, THE 3.0 LITRE MERCEDES-BENZ ENGINE, HAS A "SWIRL VALVE" PROBLEM AND HAS SINCE IT TURNED 75,000 MILES. IT CAUSES THE CAR TO NOT ACCELERATE PROPERLY AND IS VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC AND GOING UP HILLS. IT ALSO MAKES THE GAS MILEAGE TO PLUMMET. REPAIRS WERE TOLD TO ME BY THE DEALER TO BE $5,800. WE CANNOT AFFORD TO REPAIR THIS CAR. THE DEALER TOLD US THE ENGINE WOULD GO 300,000 MILES, NO PROBLEM.
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- ANCHORAGE, AK
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER INDICATED THAT THE REPAIR WOULD NOT BE COMPLETED DUE TO THE CONTACT HAVING AN AFTERMARKET AUTO STARTER IN THE VEHICLE. THE DEALER PROVIDED NO RECOMMENDATION AND THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE VEHICLE WOULD BE SCHEDULED FOR A RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- DANVILLE, IL
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AFTER THE DEALER COMPLETED A REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT WAS NOT EXPERIENCING A FAILURE BEFORE THE RECALL REPAIR WAS COMPLETED. THE MANUFACTURER'S RECALL REMEDY DID NOT PROVIDE A SOLUTION AND THE VEHICLE CONTINUED TO RANDOMLY EXPERIENCE THE SUDDEN LOSS OF POWER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/04/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE