2009 JEEP GRAND CHEROKEE Complaints

I WAS WRITING TO YOU TO COMPLAIN ABOUT TPMS SENSORS THAT ARE REQUIRED ON VEHICLES THESE DAYS. AS A FAST LUBE OPERATOR, WE ARE EXPERIENCING MORE AND MORE TPMS SENSORS BREAKING APART WHEN JUST TRYING TO GET THE CAP OFF TO AIR UP A CUSTOMERS TIRE. WE HAVE ALSO HAD INSTANCES WHERE THE SENSOR BROKE AS SOON AS WE PUT THE AIR CHUCK ON THE VALVE STEM TO AIR UP THE TIRE. AS YOU CAN IMAGINE, WHEN THIS HAPPENS, THE CUSTOMER EXPECTS US TO PAY FOR THE REPLACEMENT OF THE SENSOR BECAUSE IT WASN'T BROKEN WHEN THEY GOT THERE. SOMETHING NEEDS TO CHANGE. IT MIGHT FORCE US TO QUIT CHECKING PEOPLES TIRE PRESSURE WHICH IS WHY THEY WERE INVENTED TO BEGIN WITH (THE WHOLE FIRESTONE-FORD EXPLORER SAGA). THESE SENSOR NEED TO BE MADE OUT OF A DIFFERENT MATERIAL OR REMOVED FROM VEHICLES ALL TOGETHER. *TR

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ALL OF THE WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE WOULD STALL. DURING THE FAILURES, THE CONTACT HAD A HARD TIME MANEUVERING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD ALSO NOT IMMEDIATELY RESTART. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONATCT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR AN INSPECTION. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

VEHICLE SUFFERS LOSS OF ACCELERATION. THIS CAN OCCUR WHEN MERGING INTO TRAFFIC, ATTEMPTING TO PASS. ROUTINELY HAPPENS AFTER TRAVELING ON INTERSTATE AT CONSISTENT SPEED BUT HAS HAPPENED WHEN ATTEMPTING TO MERGE ONTO OR OFF INTERSTATE. THERE HAVE ALSO BEEN OCCASIONS WHEN VEHICLE APPEARED TO BACKFIRE DISCHARGING PLUME OF WHITE SMOKE. DIAGNOSTICS AT THE DEALERSHIP DID NOT SHOW ANY PROBLEMS BUT WHEN A COMPUTER WAS HOOKED UP TO THE VEHICLE, IT CAPTURED UNEXPLAINABLE READINGS THAT ASTOUNDED THE MECHANICS. DEALERSHIP HAS CHANGED TWO MAP SENSORS AND THIS HAS NOT CORRECTED THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT RESPOND RAPIDLY TO OUTSIDE TEMPERATURE CHANGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 13,447. UPDATED 8/29/11 *CN

TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART BY BEING PLACED IN NEUTRAL AND RESTARTING. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,300.

TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN HILL WITH PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND A GRINDING NOISE WAS HEARD BUT THE VEHICLE WOULD NOT STOP UNTIL IT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE BRAKES WERE WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 9,000.

THE PLASTIC BUMPER IS HELD IN PLACE BY PLASTIC SNAPS WHICH EASILY FALL APART. THE BUMPER THEN FALLS DOWN WHERE THE SNAPS NO LONGER HOLD IT IN PLACE RENDERING IT USELESS UPON IMPACT. THE SMALLEST IMPACT WOULD BREAK THE SNAPS WHICH CANNOT BE REPLACED OR REPAIRED WITHOUT REPLACING THE ENTIRE BUMPER. THE DEALERSHIP WILL NOT REPLACE THE BUMPER. THIS IS ALSO THE ONLY PROTECTION FOR THE RADIATOR AND VERY DANGEROUS CONSEQUENCES BECAUSE THE BUMPER WILL FALL APART RATHER THAN PROVIDE THE SUPPORT IT IS SUPPOSED TO WHEN AN ACCIDENT OCCURS. *TR

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN IN DRIVE GEAR AND ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT STATED THE FAILURE HAD OCCURRED SINCE THE DATE OF PURCHASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE NOTICED A LOUD SQUEAKING NOISE FROM THE RIGHT FRONT WHEEL WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WHEEL WELL HAD RUBBED AGAINST THE BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 09E039000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE CURRENT MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE CONTACT WOULD SHUT OFF THE ENGINE AND UPON RESTARTING; THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE THE PCM WAS UPDATED BUT TO NO AVAIL. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED HE WOULD SPORADICALLY HAVE INCIDENTS WHERE THE VEHICLE WOULD NOT START. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 8,900.