2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - DUBLIN, OH

    EXCESSIVE RUN OUT IN FRONT BRAKE ROTORS ON 2002 JEEP GRAND CHEROKEE AFTER ONLY 14,000 MILES CAUSING EXCESSIVE VIBRATION WHEN BRAKING.*JB

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - NEW HOPE, AZ

    THE VEHICLE WAS LEFT IN PARK WITH THE ENGINE ON. THE VEHICLES GEAR SHIFT LEVER JUMPED OUT OF PARK AND THE VEHICLE HIT A PARKED CAR. *NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - STERLING HEIGHTS, MI

    I HAVE FOUND THAT MANY 2002 JEEP GRAND CHEROKEE VEHICLES ARE MISSING THE REQUIRED CHILD SAFETY SEAT LATCH READY ANCHORS IN THE REAR SEATS. HAVE ORDERED NEW SEATS TO CORRECT CONDITION AND THE REPLACEMENT SEATS ARE ALSO MISSING THE LATCH ANCHORS. EXAMPLE VEHICLE IDENTIFICATION NUMBERS: [XXX], [XXX]. MORE AVAILABLE UPON REQUEST. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - SADDLE BROOK, NJ

    I HAVE HAD THE FRONT BRAKES REPLACED TWICE ON MY 2002 JEEP GRAND CHEROKEE. AT THE MOMENT I HAVE JUST OVER 30K MILES. NOW THE DEALER SAYS THAT THEY WILL NO LONGER FIX MY BRAKES. I AM ON MY THIRD SET AND NEED TO GET A FOURTH. *NLM

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - CLARKS SUMMIT, PA

    WHEN THE BRAKES WERE APPLIED, THERE WAS A VIBRATION IN THE STEERING WHEEL AND BRAKE PEDAL. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - LIVONIA, MI

    THE VEHICLE WAS INVOLVED IN 2 SEPARATE COLLISIONS, AND THE AIR BAGS FAILED TO DEPLOY ON BOTH OCCASIONS. *JB THE VEHICLE WAS INVOLVED IN 2 SEPARATE COLLISIONS, AND THE AIR BAGS FAILED TO DEPLOY ON BOTH OCCASIONS. *MR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - MOUNT VERNON, WA

    PURCHASED NOVEMBER 2001, HAD TWO RECALLS FOR FUEL SYSTEM WITHIN TWO MONTHS, DEALER TOLD ME THERE WAS PREVIOUS RECALL FIXED BEFORE I PURCHASED. ENGINE SAFETY WARNING LIGHT HAS COME ON AND STAYED ON SEVERAL DAYS ON SEVEN (7) SEPARATE OCCASIONS. DEALER CLAIMS NOT TO WORRY CANNOT FIGURE OUT WHY. PLUS SEAT HEATER WENT OUT AND HAD TO BE REPLACED, INTERIOR HEATER STOPPED WORKING EXCEPT DEFROST. I BELIEVE THEY ARE ALL RELATED AND IS WHY THE ENGINE SAFETY WARNING LIGHT KEEPS COMING ON. ALSO TO NOTE--VEHICLE SWAYS BACK AND FORTH OVER SMALL BUMPS, LIKE RIDING A SMALL BOAT IN ROUGH WATER. *NLM

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - DALLAS, TX

    THE VEHICLE SPONTANEOUSLY SHIFTED FROM PARK TO REVERSE WHICH RESULTED IN DAMAGES TO THE VEHICLE. MR SCC

    Source: CONSUMER LETTER
  • 2002 JEEP GRAND CHEROKEE
    - DALLAS, TX

    NAR 03/17/2003 THE CONSUMERS VEHICLE SPONTANEOUSLY SHIFTED FROM PARK INTO REVERSE WITH OUT ANY NOTICE. THE VEHICLE WAS TOWED TO JEEP DEALERSHIP FOR REPAIRS ON THE DOOR AND THE TRANSMISSION BUT THE VEHICLE WAS NOT REPAIRED BECAUSE CHRYSLER REFUSED TO ACCEPT RESPONSIBILITY FOR THE DEFECT THAT RESULTED IN MOVEMENT FROM PARK TO REVERSE SHIFT. CONSUMER IS VERY DISCOURAGE AND WANTS FURTHER INVESTIGATION DONE. *CB *JB

    Source: CONSUMER LETTER
  • 2002 JEEP GRAND CHEROKEE
    - TRUCKY, CA

    THE VEHICLE HIT A TREE, THE FRONTAL AIR BAGS DEPLOYED, HOWEVER THE SIDE AIR BAGS DID NOT. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE