2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- PINCKNEY, MI
WHEN VEHICLE IS PUT IN REVERSE GEAR, IT HESITATES BEFORE ENGAGING. THE DEALERSHIP CAN NOT LOCATED THE CAUSE OF THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- ROSSVILLE, GA
ROTORS AND BRAKES. I HAVE RESURFACED MY ROTORS ONCE AND NOW I AM REPLACING THEM. I PURCHASED THE CAR NEW AND IT IS NOW 12 MONTHS AND 2 WEEKS OLD, MUCH TOO SOON FOR EITHER OF THESE REPAIRS AND REPLACEMENTS. THE DEALER TELLS ME ITS MY PROBLEM, NOT THEIRS. I AM ALSO HAVING TO REPLACE THE BRAKE PADS FOR THE SECOND TIME.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- ASHLAND, PA
I HAVE A 2000 JEEP GRAND CHEROKEE AND MY DOOR LOCKS ARE NOT WORKING PROPERLY. HAS THERE BEEN ANY COMPLAINTS MADE ABOUT THIS OR IS THIS JUST SOMETHING THAT HAPPENED TO ME? WHAT SHOULD I DO?
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- MARBLEHEAD, MA
CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT ANY SPEED AND APPLIED THE BRAKE, VEHICLE IS SHAKING FRONT AND REAR. DEALER HAS BEEN NOTIFIED AND WILL REPLACE ROTORS, BRAKE PADS, AND CALIPER. PLEASE PROVIDE FURTHER INFORMATION. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- PARMA , OH
FUEL EMISSION CONTROL CANISTER TICKS AND SOUNDS LIKE A LIFTER TICK - GAS MILEAGE IS 11.3 MILES TO THE GALLON. STRONG GAS ODORS CAN BE SMELLED INSIDE THE TRUCK ONCE THE GAS TANK LEVEL REACHES THE 1/2 WAY MARK. DEALERSHIP APOLOGIZES BUT SAYS THERE'S NOTHING THEY CAN DO. THE TRUCK IS 3 MONTHS OLD AND HAS 4400 MILES ON IT. HELP I LOVE MY JEEP
Source: NHTSA WEB SITE -
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2002 JEEP GRAND CHEROKEE- PALMYRA, PA
CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#99V312000 STEERING. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- DALLAS, TX
IF I ACCELERATE MODERATELY HARD AND RELEASE THE GAS PEDAL. THE PEDAL CONTINUES TO REMAIN DEPRESSED AND THE CAR CONTINUES TO ACCELERATE- ALMOST AS THOUGH THE CRUISE CONTROL'S RESUME FEATURE IS SELECTED, BUT IT ISN'T. THE DEALERSHIP WAS ABLE TO FIND AND DOCUMENT THE PROBLEM ONCE, BUT THEIR REPAIR (REPLACING A LEAKING CRUISE CONTROL SERVO) WAS NOT EFFECTIVE AS THE VEHICLE IS DOING THIS AGAIN. THE PROBLEM IS SPORADIC AND DOES NOT HAPPEN ALL OF THE TIME. DT
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- WILLOW SPRINGS, IL
WHILE DRIVING AT APPROXIMATELY 70MPH ON EXPRESSWAY, FUEL LINE BECAME DETATCHED CAUSING ENGINE TO FAIL. FUEL LINE FAILED WITHOUT WARNING AND WAS NOT A RESULT OF ANY MECHANICAL DAMAGE. FAILURE OF FUEL LINE RESULTED IN A LARGE FUEL SPILL UNDERNEATH VEHICLE WHICH HAD BEEN DRIVEN FOR PAST 15 HOURS ON A TRIP FROM FLORIDA TO ILLINOIS. WE HAD A CONCERN THAT FUEL SPILL COULD HAVE IGNITED FROM HEATED COMPONENTS OF THE VEHICLE'S UNDERCARRIAGE. DT
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- NEW BERN, NC
WHILE TRAVELING ON THE HIGHWAY WITHOUR PRIOR WARNING. THE THOTTLE CABLE BECAME DISCONNECT FROM THE CABLE. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- UNIONVILLE, CT
PUT CAR IN REVERSE TO BACK UP. CAR ACCELERATED AT HIGH SPEED (40-60 MPH) WITHOUT PUTTING FOOT ON ACCELERATOR. UNABLE TO STOP CAR DESPITE BRAKING AND PUTTING CAR INTO PARK. HIT TREES MAILBOX AND HOUSE BEFORE COMING TO A STOP IN A DITCH. CAR INVESTIGATED BY DAIMLER-CHRYSLER NO DEFECT FOUND. DT
Source: NHTSA WEB SITE