2002 JEEP GRAND CHEROKEE Complaints

THE VEHICLE HAS BEEN IN THE SHOP, 3 TIMES FOR GRINNING-GROWLING NOISES FROM THE FRONT-END, ROUGH RIDE AND BRAKE PROBLEMS. THE TIRES WAS BALANCED TWICE AND ONE BRAKE CALIPERS WAS REPLACED ON 14 OCT. 2002.(SEVERAL PRIOR VISITS BEFORE FOR BRAKE RELATED NOISES AND VIBRATION IN FRONT FLOOR-PAN OF VEHICLE) I WAS INFORMED THAT JEEP WAS COMING OUT WITH A NEW POWER STEERING GEAR BOX TO RESOLVE THE PROBLEMS WITH THE EXISTING GEAR BOX. TODATE, THIS PROBLEM WITH THE GRINNING-GROWLING-HOWLING NOISES STILL EXIST. NO RESOLUTION WITH SERVICING DEALER. DT

CONSUMER STATES, VEHICLE IS MISSING THE CHILD SEAT ANCHOR SYSTEM AND LATCH. DEALER HAS BEEN NOTIFIED. PLEASE SUPPLY DOCUMENT IN YOUR POSSESSION AND PROVIDE FURTHER INFORMATION. MR

THE VEHICLE EXPERIENCED THE SYMPTOMS OF RECALL 02V032 WHICH CAUSED IT TO SMEEL OF GAS EVERYTIME THE VEHICLE WAS DRIVEN,THE VEHICLE COULD NOT BE REPAIRED IMMEDIATELY BECAUSE THE DEALER HAD NO PARTS AVAILABLE, THE CONSUMER HAS TO PAY TO RENT A CAR WHILE HIS VEHICLE WAS BEING REPAIRED AND IS REQUESTING REIMBURSEMENT FOR THE RENTAL CAR. *SCC

CAR VIBRATES WHEN BRAKES APPLIED AT HIGHWAY SPEEDS, IS ALSO CAUSING UNEVEN FEATHERING/WEAR ON FRONT TIRES. I CONTACTED MURPHY MOTOR SERVICE DEPT AND WAS ADVISED THAT CHRYSLER KNOWS THE CALIPER WARP IN THIS MODEL OF CHEROKEE AND BOTH THE CALIPERS AND ROTORS WILL NEED TO BE REPLACED. THERE IS NO RECALL ON THIS AS YET BUT PARTS ARE BACKED ORDERED COUNTRY WIDE 6000 PARTS IN ALL. THIS SHOULD BE A RECALL AND CHRYSLER NEEDS TO GET THIS PART AVAILABE NOW TO AVOID FURTHER DAMAGE OR ACCIDENTS DUE TO THIS FAILURE. I HAVE BEEN READING OTHER COMPLAINTS ON THIS MODEL OF JEEP AND SINCE 1995 THEY HAVE HAD REPEATED BRAKE PROBLEMS WHICH GO UNADDRESSED AND COSTING OWNERS A LOT OF MONEY TO FIX OR GET TO THE PROBLEMS. CHRYSLER OBVIOUSLY IS NOT RESPONDING DELIBERTLY. SOMEONE NEEDS TO INVESTIGATE THE BRAKE PROBLEMS WITH JEEP GRAND CHEROKEE OVER THE PAST 7 YEARS AND FIND OUT WHY THEY CAN NOT BE FIXED ONCE AND FOR ALL. THE CONSUMER IS NOT BEING INFORMED OF THE POTENTIAL BRAKE PROBLEMS AND THUS CAN NOT MAKE AND INFORMED DECISION WHEN PURCHASING A NEW VEHICLE . IN THE END MONEY OUT OF CONSUMERS POCEKTS AND NO PROTECTION FROM FRAUD BY THE MANUFACTURER. DT

CONSUMER STATES THAT WHILE DRIVING HEARD A LOUD NOISE, PULLED OVER THE FRONT RIGHT PASSENGER SIDE TIRE TREAD SEPARATED. ORGINIAL EQUIPMENT. TS TIRE SIZE 225/75R16 AND DOT#M671EKWR1601. *YH

CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING A FUEL TANK BLOCKER BRACKET. CONSUMER HAS TAKEN THE VEHICLE TO THE LOCAL DEALERSHIP TO HAVE THE RECALL WORK REPAIRED. THE WORK WAS NOT PERFORMED BECAUSE CONSUMER HAS AN AFTER MARKET TRAILER HITCH ON THE VEHICLE WHICH PREVENTS THEM FROM BEING ABLE TO INSTALL THE BRACKET. THE CHOICES GIVEN TO CONSUMER WAS TO EITHER HAVE THE HITCH REMOVED OR TO LIVE WITH THE PROBLEM. *JG

CONSUMER STATES SAFETY RECALL 02V032 REGARDING THE FUEL TANK BLOCKER BRACKET CANNOT BE PERFORMED ON VEHICLE DUE TO THE TYPE OF HITCH INSTALLED ON THE VEHICLE. DEALERSHIP AND MANUFACTURER NOT WILLING TO DO ANYTHING. *TT

MATERIAL ON SEAT CREATES A STATIC CHARGE THAT IS DISCHARGED WHEN CONSUMER TOUCHES OUTSIDE OF VEHICLE, SUCH AS DOOR, FUEL TANK, ETC,. THIS MAY IGNITE A FIRE. CONTACTED DEALER.*AK

WHEN DRIVING DOWN A HILLSTEERING WHEEL WILL VIBRATE WHEN BRAKES ARE APPLIED.CONTACTED DEALER.*AK

WHILE DRIVING AND APPLYING BRAKES, STEERING WHEEL WOULD VIBRATE. DEALERSHIP REPLACED FRONT ROTORS AND PADS DUE TO ROTORS WARPING. *AK JLG