1999 JEEP GRAND CHEROKEE Complaints

WHEN THE BRAKES ARE APPLIED, THE PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER AND MANUFCTURER HAVE BEEN NOTIFIED. *AK

EXCESSIVE GEAR WHINE/HOWLING NOISE AT 65 MPH, DECELERATIONS, AND COASTING DOWN A GRADE. TOOK CAR IN AT 250 MILES, DEALER REPLACED FRONT DIFF. RING & PINION, BEARINGS, AND CARRIER. STILL HAVE THE NOISE. FACTORY REP TEST DROVE CAR, SAYS TO WAIT 1800-2500 MILES TO LET AXLES SETTLE IN.

WHEN A BUMP OR POTHOLE IS HIT @ 25MPH OR ABOVE, THE FRONT END AND STEERING SYSTEM SHIMMY OUT OF CONTROL. CAR TAKEN TO DEALER FOR REPAIR AND THE SERVICE MANAGER STATES THAT IS "NORMAL FOR THE VEHICLE" WHICH IS AN UN-ACCEPTABLE ANSWER TO THIS SAFETY PROBLEM. THE VEHICLE CANNOT BE OPERATED IN A SAFE MANNER FOR BOTH OUR VEHICLE AND ANY VEHICLES AROUND WHEN SHIMMY OCCURS.

WHEN COMING TO A STOP, OR SLOWING MOVING, AND SOMETIMES ACCELLERATING, SMALL CLUNKS ARE HEARD & FELT FROM THE REAR OF VEHICLE. SOMETIMES THESE CLUNKS FEEL LIKE SOMEONE HAS HIT YOUR VEHICLE FROM BEHIND, THUS FORCING YOUR VEHICLE FORWARD WITH A HARD JERK. THE DEALERSHIP HAS REPROGRAMMED THE SYSTEM, BUT IT DID NOT TOTALLY SOLVE THE CLUNKING PROBLEMS BUT FEELS LIKE THE SHIFTING HAS CHANGED. I HAVE TRIED TO REPRODUCE THE PROBLEM FOR THEM A COUPLE TIMES, BUT AM USUALLY UNABLE TO MAKE IT "SLAM". I HAVE TOLD THEM THAT OTHER PEOPLE I HAVE TALKED WITH HAVE HAD THIS SAME PROBLEM, AND IT WAS DUE TO A FAULTY DRIVE SHAFT AND SLIP-YOKE, WHICH WAS FIXED IN THE 2000 MODELS.

AFTER HAVING BEEN DRIVEN FOR 5 MINUTES THE CAR WAS PARKED IN DRIVEWAY. 20 MINUTES LATER THE ENGINE RUPTED IN FLAMES. FIRE EXTINGUISHED BY POLICE AND FIRE DEPT. SPECIAL INSPECTOR AND INSURANCE APPRAISER DECLARED THE VEHICLE TOTALLY DESTROYED. AFTER 7 WEEKS CHRYSLER HAS GIVEN NO INFORMATION ON CAUSE OF FIRE AND WE STILL DO NOT HAVE A REPLACEMENT NOR A RENTAL CAR (EXCEPT FOR THE DRIVE HOME FROM NEW YORK TO FLORIDA) .A VEHICLE HAS BEEN OFFERED THIS WEEK BY RESOLUTION CENTER BUT ONLY ON CONDITION THAT WE REIMBURSE THEM $860.00 FOR MILEAGE DRIVEN ( WHICH = $.26 PER MILE.)

ANNOYING LURCH OR THUMP FROM TRANSMISSION UPON STOP OR WHEN RELEASING BRAKES FROM STOP--DEALER/MANUFACTURER WILL NOT ACKNOLEDGE PROBLEM EXISTS.

AT 4,000 MILES WHILE DRIVING AT SPEED OVER 40 MPH, APPLYING BRAKES TO SLOW DOWN, STEERING WHELL AND TIRES WILL SHAKE BACK AND FORTH. 2. THE VEHICLE WILL GET STUCK IN 4- WHEEL DRIVE.

AT SPEEDS ABOVE 50 MPH, WHEN THE BRAKES ARE APPLIED, THE STEERING STARTS TO SHAKE VIOLENTLY AND THE BRAKES ARE SLOW TO WORK. I REPORTED THIS PROBLEM TO THE DEALER. THEY LOOK AT THE PROBLEM AND FOUND THAT THE FRONT AND REAR BRAKES (ROTORS) WERE WARPED. THEY TRIED TO GRIND THE ORIGINAL ONES. THAT DID NOT HELP THE PROBLEM AT ALL. NOW THEY ARE GOING TO TRY AND REPLACE THE FRONT AND REAR ROTORS. I HOPE THIS WORKS. I PAID ALMOST $30,000 FOR THIS VEHICLE AND I FEEL RIPPED OFF. NOT TO MENTION ALL THE TIME I HAVE TO TAKE OFF WORK TO GO TO THE DEALER TO FIX THESE PROBLMES.

REAR-BACK WINDOW LEAKED,RESEAL FAILED,HAD TO REMOVE WINDOW AND RESEAL, TOOK 4 DAYS. FRONT DIFFERENTIAL FAILED CAUSING FRONT TIRES TO HOP DURING TIGHT TURNS,DIFF REPLACED TOOK 3 DAYS. WHEN STOPPED AT A STOP LIGHT TRUCK LURCHES FORWARD ALMOST AS IF HIT FROM BEHIND, THIS HAPPENS 1 SOMETIMES 2 TIMES AT ONE STOPLIGHT, ENGINE REVS ALSO INCREASE WHEN THIS HAPPENS, DEALER CANNOT FIX. GAS TANK IS VERY HARD TO FILL THE PUMP STOPS BEFORE IT IS FULL AND MANY TIMES GAS SPILLS ALL OVER TRUCK AND PAVEMENT CAUSING A FIRE HAZZARD, ALSO GAS CAP IS VERY HARD TO REMOVE.

THIS VEHICLE HAS A LOUD WHINE IN THE DRIVE TRAIN AT HIGHWAY SPEEDS (55-70MPH). IT HAS QUADRA TRAC II POWERTRAIN. THE VEHICLE HAS BEEN IN SERVICE 4 TIMES FOR A TOTAL OF 19 DAYS OVER THE LAST 2 MONTHS TO CORRECT THE PROBLEM. CHRYSLER SEEMS UNABLE TO FIX. THE INTERNET IS LITTERED WITH COMPLAINTS ABOUT THIS PROBLEM, WHICH SEEMS TO BE LIMITED TO QUADRA TRAC II DRIVETRAINS. THIS IS A WIDE-SPREAD PROBLEM. PRESSURE SHOULD BE BROUGHT TO JEEP CHRYSLER TO FIX. ALSO, I FIRMLY BELIEVE THAT THE DEALER KNEW ABOUT THIS PROBLEM, BUT DID NOT REVEAL TO US.