2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- ROCK HALL, MD
CONSUMER RECEIVED RECALL B06, REGARDING THE DEBRIS SHIELD FOR THE ENGINE INTAKE MANIFOLD. THIS IS THE SECOND NOTICE RECEIVED ON AN UNRELATED ISSUE; CONSUMER BELIEVES THE FIRST ONE CONCERNED SOMETHING TO DO WITH THE FILLER NECK ON THE FUEL TANK. HOWEVER THE DEALER IS UNRESPONSIVE. *YD
Source: CONSUMER LETTER -
2002 JEEP GRAND CHEROKEE- PIKEVILLE, KY
VEHICLE REARENDED ANOTHER AT 55 MPH AND UPON IMPACT, NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE WAS 6083 DOLLARS. DEALER STATED AIRBAGS WORKED AS DESIGNED.*AK CONSUMER LISTED THAT THERE WERE 5 INJURIES. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- BEND, OR
WHEN APPLYING BRAKES ON A DOWN HILL POSITION IT CAUSES VEHICLE TO SEVERELY VIBRATE UNCONTROLLABLE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- FOREST PORT, NY
ENGINE CHECK LIGHT COMES ON, AND VEHICLE WILL LOSE ALL POWER. CONTACTED DEALER. THEY REPLACED MANY PARTS, BUT COULD NOT SOLVE PROBLEM. PROBLEM KEPT REOCCURRING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- EDGEWATER, MD
4-11-02 WHILE ATTEMPTING TO STOP FOR LEFT TURNING VEHICLE , CAR ACCELERATED WHILE BRAKE APPLIED, NECCESSITATING DRIVER TO RUN ONTO SHOULDER TO AVOID COLLISION WITH LEFT TURNING VEHICLE.5-01-02 WHILE STOPPING TO ENTER ROADWAY FROM PARKINGLOT CAR ACCERERATED WHILE BRAKE APPLIED, CAUSING CAR TO MOVE INTO ONCOMING TRAFFIC. 6-6-02 WHILE GOING THROUGH DRIVE-THRU AT MCDONALD'S, CAR ACCELERATED WHILE BRAKE APPLIED, STOPPING WITHIN INCHES OF PRECEDING VEHICLE. 5-1-02 ADAM'S INSTALLED CO-PILOT. 6-6-02 CO-PILOT ACTIVATED AND CAR TAKEN IN FOR 3RD TIME. AGAIN TOLD COULD NOT FIND ANYTHING. REQUESTED CALL FROM CHRYSLER REP. STEVE GRIMWOOD PHONED ON 6-13-02 SAID CANNOT DUPLICATE WHAT WAS REPORTED WRONG WITH VEHICLE, SO CANNOT REPAIR. HAVE SEEN ATTY. SINCE, BUT DO NOT WANT TO DRAG THIS OUT AND AM AFRAID OF VEHICLE HARMING SOMEONE. PLEASE ADVISE.*AK
Source: NHTSA WEB SITE -
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2002 JEEP GRAND CHEROKEE- COCOA, FL
CONSUMER NOTICED FLUID UNDERNEATH VEHICLE. DEALER DETERMINED THAT TRANSMISSION WAS LEAKING. VEHICLE WAS TAKEN TO DEALER 4 TIMES, SEALS WERE REPLACED, BUT TRANSMISSION STILL LEAKS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- DALLAS, TX
WHILE DRIVING LOST CONTROL OF VEHICLE AND HIT ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK CONSUMER ALSO STATES THAT THE ABS FAILED, THREE PEOPLE WERE INJURED IN THE ACCIDENT. *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- BEVERLY HILLS, CA
PRIOR TO THE ACCIDENT I HAD NOTICED ON A COUPLE OF OCCASIONS THAT WHEN I TRIED TO PARK AT A SLOW SPEED, PRESSED THE BRAKE, THE CAR CONTINUED TO MOVE FORWARD. I TOOK MY FOOT OFF THE BRAKE AND REAPPLIED IT, WHICH STOPPED THE FORWARD MOVEMENT. THEN I WAS ABLE TO PARK THE CAR WITHOUT INCIDENT. ON THE DAY OF THE ACCIDENT (5/22/02), I NOTICED A CAR 40-50 YARDS IN FRONT OF ME HALF WAY INTO A RIGHT TURN. I APPLIED THE BRAKES AND THE CAR SLOWED DOWN AND WITHIN 10-15 YARDS OF THE VEHICLE IN FRONT OF ME, I REALIZED THAT THE CAR WAS MOVING FORWARD EVEN THOUGH MY FOOT WAS ON THE BRAKE. IN ORDER TO AVOID HITTING THE OTHER CAR FLUSH FROM THE REAR, I SWERVED THE JEEP TO THE LEFT AND STRUCH HIS LEFT REAR LIGHT A GLANCING BLOW. AT THAT POINT I STOPPED THE CAR BY REAPPLYING MY FOOT TO THE BRAKE. I WAS TRAVELING APPROXIMATELY 5 MPH. I TOOK THE CAR IN TO BUERGE CHRYSLER JEEP, THE BRAKES SYSTEM WAS EXAMINED BY MY SERVICE MAN WHO AGREED WITH ME THAT THE BRAKE PEDAL IS VERY SOFT AND WENT ALL THE WAY TO THE FLOOR. I ASKED HIM TO SEE IF THE BRAKE FLUID WAS LOW. HE SAID THAT CHRYSLER WOULD BRING IN AN INDEPENDANT INVESTIGATOR. ON WED. 5/29/02, I RECEIVED A CALL FROM THE INVESTIGATOR WHO SAID THAT HIS REPORT WOULD BE SUBMITTED IN 10 DAYS. I WAS TOLD THAT THE SPECIAL INVESTIGATOR SAID THE CAR COULD BE RELEASED TO ME AND THAT, IN FACT, THERE WERE NO PROBLEMS THAT HE COULD FIND. I ASKED THE SERVICE MANAGER TO REEXAMINE THE CAR AND DRIVE WITH ME, AND HE SAID THAT THE BIGGEST PROBLEM IN THESE SITUATIONS WERE A DEFECT IS INTERMITTANT AND IS NOT ALWAYS OBVIOUS. ONE OTHER INCIDENT OCCURRED WHEN I DEPRESSED THE BRAKE, IT MADE AN UNUSUAL WOOSHING SOUND WHICH I HAD NOT HEARD BEFORE AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR.*AK
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- BEREA, KY
BRAKE ROTORS WARP EVERY 2000 THOUSAND MILES. WHEN APPLYING BRAKES VEHICLE WILL VIBRATE UNCONTROLLABLY.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- LOS GATOS, CA
A LOUD HIGH PITCHED WHIRRING NOISE IS HEARD, WHENEVER THE ENGINE IS "UNDER LOAD"(EG. WHENEVER STEP ON GAS, WHILE VEHICLE TRAVELING AT (APPX) 60 MPH). JEEP INSISTS THAT THERE IS NOTHING WRONG, BUT A PERSISTENT NOISE OF THIS TYPE THAT IS UNABLE TO BE. *TS *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762797
Source: CONSUMER LETTER