2000 JEEP GRAND CHEROKEE Complaints

View complaints related to 2000 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,350 complaints submitted for the 2000 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 JEEP GRAND CHEROKEE
    - NASHVILLE, TN

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NO KEY WARNING LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE MASTER KEY WOULD NEED TO BE CODED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - HELENVILLE, WI

    DRIVER'S SEAT FRONT OUTBOARD ATTACH POINT FAILED DURING NORMAL USE. THE FAILURE WAS IN THE FRAME OF THE SEAT BASE WHERE IT ATTACHES TO THE SEAT ADJUSTMENT TRACK. THIS IS A MANUAL ADJUST SEAT. I AM ORIGINAL OWNER AND OF AVERAGE BUILD. VEHICLE HAS NEVER BEEN INVOLVED IN A COLLISION, ABUSED IN ANY WAY, AND HAS BEEN MAINTAINED IN EXCELLENT CONDITION. I CONDUCTED MY OWN INFORMAL INVESTIGATION. THE SEAT BASE FRAME WHERE IT ATTACHES TO THE SEAT TRACK IS A LIGHT WEIGHT SHEET METAL STAMPING. THE HOLES IN THE STAMPING THAT ACCEPT THE SEAT TRACK ATTACHMENT STUDS ARE SIGNIFICANTLY OVERSIZE COMPARED WITH THE SIZE OF THE STUD. THE SEAT TRACK STUD IS FASTENED TO THE SEAT BASE WITH A BARE NUT THAT IS ONLY SLIGHTLY LARGER THAN THE HOLE DIAMETER. THIS RESULTS IN THE NUT BEARING DOWN ON A VERY SMALL SURFACE AREA OF THE SHEET METAL. HIGH STRESS IS CREATED AT THESE POINTS, ESPECIALLY IF THE NUT IS NOT EXACTLY CENTERED ON THE OVERSIZE HOLE. ALSO, THE FRONT ATTACH POINTS ARE SEVERAL INCHES TO THE REAR OF THE FRONT EDGE OF THE SEAT FRAME, FURTHER INCREASING FORCES ON THESE POINTS FOR ANY REARWARD FORCE ON THE UPPER SEAT BACK. OVER TIME DURING NORMAL USE, THIS RESULTED IN STRESS CRACKING AND SUBSEQUENT FATIGUE FAILURE OF THE SHEET METAL. DURING A HIGH IMPACT EVENT SUCH AS A REAR-END COLLISION, THIS COULD CAUSE SUDDEN FAILURE OF THE SEAT ATTACH POINTS, RESULTING IN LOSS OF CONTROL OF THE VEHICLE, INJURY TO THE FRONT SEAT OCCUPANT, AND INJURY TO ANYONE SEATED IN THE REAR SEAT BEHIND THE FRONT SEAT OCCUPANT. A SIMPLE FLAT WASHER OR OTHER REINFORCEMENT OF THE HOLES IN THE SEAT BASE SHEET METAL COULD PREVENT THIS MODE OF FAILURE. I RECOMMEND THAT ANY VEHICLE EQUIPPED WITH SEATS OF THIS DESIGN HAVE THE SEATS INSPECTED FOR CRACKS IN THE SHEET METAL BASE, REPAIRED OR REPLACED IF NECESSARY, AND HAVE THE SEAT ATTACHMENT POINTS REINFORCED WITH HEAVY WASHERS. *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - ST PAUL, MN

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT CONNECTION WAS FRACTURED. THE CONTACT DISCOVERED THE FAILURE ONCE HE SAT IN THE SEAT AND DISCOVERED A PORTION OF METAL WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - PITTSBURGH, PA

    I HAVE HAD TO HAVE BY JEEP REPAIRED AT LEAST THREE (3) TIMES IN THE PAST SEVERAL YEARS DUE TO STALLING. THE LAST TIME THEY SAID IT WAS A "WIRING" PROBLEM. I AM CONTACTING YOU AS I JUST READ ON MSNBC.COM ABOUT THIS PROBLEM WITH JEEP PATRIOT SUVS. *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - GRAND PRAIRIE, TX

    LEFT REAR TIRE FAILED AND BLEW OUT AT 70MPH. THE GOOD THING IS THE TIRE DEFLATED RAPIDLY WITH NO LOSS OF CONTROL OF THE VEHICLE. ON INSPECTION OF TIRE IT WAS FOUND THAT THE INNER SIDE WALL HAD A RECTANGULAR RIP/PATCH FROM THE RIM TO THE TREAD. THERE WAS NO DEBRIS OR OTHER ROAD HAZARDS WHEN THE TIRE FAILED. ALL FOUR TIRES HAVE LESS THAN 25000 MILES ON THEM. *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - MIDDLETOWN, OH

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A SUDDEN DROPPING NOISE AS THE HEATER FAILED. THE VEHICLE WAS NOT TAKEN TO DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE CONTACT STATED THAT THE HEATER BLEND DOOR ACTUATOR FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE CURRENT MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - WILMINGTON, DE

    I HAVE HAD ONGOING PROBLEMS WITH MY BRAKE AND TAIL LIGHTS. I HAVE REPLACED THE HOUSING, SOCKETS AND BULBS. THE BULBS OVERHEAT AND MELT THE PLASTIC WHICH CAUSES THE LIGHTS TO MALFUNCTION. THE TAIL LIGHTS WILL WORK SOMETIMES BUT THE BRAKE LIGHTS MAY NOT WORK WHEN THE TAIL LIGHTS ARE LIT. THERE HAVE BEEN TIMES WHEN THE TAIL LIGHTS DON'T WORK AND THE BRAKE LIGHTS DO EVEN THOUGH THEY ARE THE SAME BULB. I HAVE SEEN OTHER JEEPS ON THE ROAD WITH THE SAME PROBLEM AND HAVE SEEN MULTIPLE COMPLAINTS ON INTERNET. I'VE CONTACTED JEEP AND THEY CLAIM TO HAVE NO KNOWLEDGE OF THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2000 JEEP GRAND CHEROKEE
    - CHINA GROVE, NC

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT BEGAN TO WOBBLE FROM SIDE TO SIDE AND FROM FRONT TO BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE SEAT FRAME WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - MANSFIELD, OH

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE PSM MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 JEEP GRAND CHEROKEE
    - SKIATOOK, OK

    THE POWER IN DOORS WINDOWS WORKS OFF AND ON. THERE WILL BE NO POINT TO LOCK YOUR DOOR AND THEN YOU CAN'T UNLOCK THE DOOR. THE WINDOWS SOMETIMES ROLL DOWN AND TIMES THEY DON'T. THE LIGHTING ON THE INSIDE OF THE CAR COMES OFF AND ON WITHOUT BEING TURNED ON. HAPPENED ON ITS OWN ANYTIME THE CAR IS STARTED AND CAN'T BE TURNED OFF AT TIMES. THE DASH LIGHTS DON'T WORK SOMETIMES BLINKERS WORK OFF AND ON ANY ELECTRICAL IN THE INSIDE OF JEEP IS MESSED UP. *JB

    Source: NHTSA WEB SITE