2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - LOS ANGELES, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - LAKE GENEVA, WI

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME AND SUSPENSION WERE SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, THE DEALER STATED THAT THE FAILURE COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - BROOKLYN, NY

    WHILE IN MOTION DRIVING ON A BUSY TWO WAY CITY ROADWAY STREET, THE VEHICLE LOST POWER, LOST BRAKES, NO STEERING AND NO ELECTRICAL WHILE IN MOTION, THAT ENDANGERED MY LIFE FROM A HEAD ON COLLISION. CURRENTLY NO POWER, THE WINDOWS ARE OPEN, THE WINDSHIELD WIPERS ARE STUCK.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - GOLDSBORO, NC

    TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH FRONTAL AIR BAGS DEPLOYED INADVERTENTLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT DID SUSTAIN INJURIES THAT REQUIRED MEDICAL ATTENTION DUE TO THE ACCIDENT. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED FROM THE SCENE OF THE ACCIDENT BACK TO THE CONTACTS HOME. THE VEHICLE WAS DEEMED TOTALED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) UNTIL AFTER THE ACCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - JACKSONVILLE BEACH, FL

    LAST YEAR, 11/25/2015, I TOOK MY 2004 JEEP GRAND CHEROKEE TO A JACKSONVILLE DEALERSHIP TO HAVE THE ORC MODULE REPLACED TO PREVENT AN INADVERTENT DEPLOYMENT OF THE AIRBAG WHILE DRIVING THE VEHICLE. THE DEALERSHIP INFORMED ME THAT THEY DO NOT HAVE A REPLACEMENT PART LAST YEAR AND WHEN I CHECKED WITH THEM TODAY, 11/2/2016, THEY INFORMED ME THAT THEY STILL DO NOT HAVE A REPLACEMENT PART. IS THIS SOME KIND OF JOKE...MY AUTOMOBILE HAS THE POTENTIAL OF AN INADVERTENT DEPLOYMENT OF THE AIRBAGS, AND POSSIBILITY OF CAUSING A CRASH WITHOUT WARNING, AND ALL DEALERSHIPS HAVE NOT PROVIDED A REPLACEMENT PART FOR THIS RECALL IN ALMOST A YEAR? THIS IS A LAWYERS DREAM CASE! *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - YUBA CITY, CA

    NOTIFIED IN DEC 2015 OF AIRBAG RECALL. HAD VEHICLE CHECKED AT LOCAL DEALER. WAS TOLD THEY WOULD ATTEMPT TO ORDER THE PARTS AND LET ME KNOW. RECEIVED 2ND AIRBAG RECALL NOTICE ON NOV 2016. STILL NO FIX ON MY VEHICLE.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - JAMAICA PLAIN, MA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/17*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - RICHMOND, VA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - HINESVILLE, GA

    TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE CRASHED AND FLIPPED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE CRASHED INTO A TELEPHONE POLE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACTS SUSTAINED MEDICAL ATTENTION FOR A CUT ON HER HEAD, SCRAPES, KNEE BRUISES, AND BRUISES ACROSS THE CHEST FROM THE SEAT BELT. THE OTHER PASSENGER SUSTAINED CUTS ON THE HANDS AND FACE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - METAIRIE, LA

    RECEIVED A SAFETY RECALL R60NHTSA 15V-673. CALLED AND SCHEDULED AN APPOINTMENT WITH BERGERON JEEP OF METAIRIE, LA. 70001. IT HAS BEEN OVER 6 MONTHS AND HAVEN'T HEARD BACK EVEN THOUGH MESSAGES HAVE BEEN LEFT.

    Source: NHTSA WEB SITE