2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - WEST SENECA, NY

    NHTSA RECALL ID 02-V-032-000/MANUFACTURER'S RECALL A10. CONSUMER RECEIVED RECALL NOTICE IN THE BEGINNING OF JANUARY 2002, AND PARTS WERE STILL NOT AVAILABLE.*AK CONSUMER STATES THAT IT TOOK 2 MONTHS TO GET THE PARTS TO FIX THE RECALL PROBLEM, DURING THAT TIME, GAS SPLASHED EVERY TIME HE FILLED THE TANK. *YD

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - LAS ANGELAS, CA

    CONSUMER WAS SENT A RECALL NOTICE 01V348000 AT BEGINNING OF THE YEAR. CONSUMER HAS BEEN TO SEVERAL DEALERSHIPS AND HAS NOT HAD VEHICLE SERVICED.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - HARRINGTON, DE

    WHILE DRIVING AT 52 MPH AN ACCIDENT OCCURRED. UPON IMPACT, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES TO DRIVER AND PASSENGER. *AK CHRYSLER HAS INSPECTED THE VEHICLE AND STATED THAT THERE WERE NO MANUFACTURE'S REPONSIBILITY, THEY REFUSE TO DO ANYTHING FURTHER. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - BERWYN, IL

    THE CONSUMER RECIEVED RECALL NOTICE 02V-032, THE CONSUMER ATTEMPTED TO HAVE THE RECALL COMPLETED BUT WAS TOLD THERE WERE NO PARTS AVAILABLE. NLM

    Source: CONSUMER LETTER
  • 2002 JEEP GRAND CHEROKEE
    - LOS ANGELES, CA

    NHTSA RECALL 02V032000/ MANUFACTURER'S RECALL A10. GOT RECALL NOTICE,CALLED DEALER TO MAKE AN APPOINTMENT. DEALER STATED HAD TO ORDER PARTS. WHEN CONSUMER WENT TO DEALER,DEALER STATED PARTS WERE ON BACKORDER. PLEASE ADD VIN. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - LOS ANGELES, CA

    NHTSA RECALL 01V374000/ MANUFACTURER'S RECALL A06. GOT RECALL NOTICE,CALLED DEALER TO MAKE AN APPOINTMENT. DEALER STATED HAD TO ORDER PARTS. WHEN CONSUMER WENT TO DEALER,DEALER STATED PARTS WERE ON BACKORDER. PLEASE ADD VIN. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - GOUVERNEUR, NY

    STARTED PLACED IN DRIVE GAVE GAS AND IT WENT IN REVERSE, PLACED IN PARK, BACK TO DRIVE AND AGAIN IT WENT BACKWARDS, PLACED IN PARK, BACK TO LOW AND IT WENT AHEAD. THEN PLACED INTO DRIVE AND IT WAS OKAY. REPORTED TO MANUFACTURER AND DEALER, CHECKED SAME AND THEY STATED THAT THEY COULD NOT FIND THE PROBLEM. I WAS TOLD TO KEEP AN EYE ON IT.*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - DRAPER, UT

    GOT RECALL NOTICE. 01V348000/ MANUFACTURER'S RECALL A02. HAD RECALL DONE, BUT PROBLEM STILL EXISTS. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - ASHTON, MD

    I PLACED A BRAND NEW 2002 GRAND CHEROKEE IN PARK ONLY TO DISCOVER IT HAD EITHER SLIPPED INTO REVERSE OR I DIDN'T CLEARLY HAVE IT IN PARK. I INFORMED THE DEALER AND THEY SAID THIS WAS NOT A PROBLEM WITH NEW JEEP GRAND CHEROKEES. IT CLEARLY IS STILL A PROBLEM. NO QUESTION IN MY MIND. *AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - BONNERS FERRY, ID

    VEHICLE ACCELERATED WHILE BRAKING AT RAILROAD CROSSING, CAUSING IT TO MOVE FORWARD HITTING A MOVING TRAIN AT A NINTY DEGREE ANGLE.*AK

    Source: NHTSA WEB SITE