1997 JEEP GRAND CHEROKEE Complaints

View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP GRAND CHEROKEE
    - CREWE, VA

    TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED A FUEL LEAK AFTER THE VEHICLE WAS PARKED FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR DIAGNOSTIC TESTING. THE TECHNICIAN RECOMMENDED THAT THE FUEL TANK NOT BE CONSUMED TO THE FULL CAPACITY AND THAT THE FUEL LEAK WAS NOT HAZARDOUS. THE FUEL TANK PERIODICALLY LEAKED WITHOUT BEING FILLED TO THE FULL CAPACITY LEVEL. THE FAILURE MILEAGE WAS 1,880. THE CURRENT MILEAGE WAS 80,000. UPDATED 04/20/2010. *LJ UPDATED 09/22/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - FORT WORTH, TX

    1997 JEEP GRAND CHEROKEE 4.0 LITRE ENGINE WITH INTERMITTENT STALLING PROBLEMS. MOST ELECTRICAL SENSORS INCLUDING THE COMPUTER HAVE BEEN REPLACED. NUMEROUS JEEP OWNERS HAVE HAD THIS PROBLEM BUT JEEP IGNORES IT. SEE: HTTP://FORUMS.CNET.COM/5208-7811_102-0.HTML?THREADID=248386&TAG=FORUM-W;FORUMS06 THERE ARE MORE THAN 550 POST ADDRESSING THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - VENTURA, CA

    TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. SHE STATED THAT UPON STARTING THE VEHICLE, IT STALLED SEVERAL TIMES BEFORE IT WOULD START. WHILE DRIVING AT SPEEDS OVER 5 MPH OUT OF HER DRIVEWAY, THE VEHICLE STALLED. WHILE DRIVING AT HIGHER SPEEDS RANGING FROM 35 MPH AND HIGHER, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER WAS CONTACTED AND THE CRANKSHAFT SENSOR WAS REPLACED. THE FAILURE PERSISTED. TO DATE, NO FURTHER REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - WOODLAND, PA

    TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS; THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 174,00. THE CURRENT MILEAGE WAS 176,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - SKOKIE, IL

    I NOTICED I WAS FILLING MY TANK MORE THEN I SHOULD HAVE . THEN THE SMELL OF GAS WAS VERY STRONG WHEN I TOOK THE CAR FOR A RECALL ON THE GAS TANK? I TOLD THEM TO PLEASE CHECK FOR LEAKS THAT WAS IN 2008 THEY SAID NOTHING WAS WRONG AND WHAT THEY FIXED WILL STOP ANY LEAKS . WELL DRIVING WITH MY KIDS IN THE CAR WE WERE AT A RED LIGHT AND THE SMELL WAS SOOO STRONG I GOT OUT TO CHECK THE PROBLEM THE CAR BEHIND ME CAME OVER AND SAID IF HE CAN HELP AND ALSO NOTICED THE STRONG SMELL AT WHICH HE ADVISED ME NOT TO DRIVE THIS VEHICLE IT IS A HAZARD TO MY FAMILY AND THE PUBLIC SO THEIR WAS A MECHANIC SHOP DOWN THE STREET AO I LEFT IT THEIR THEY CHECK IT THE DAY AFTER AND SAID THIS HAS SOMETHING TO DUE WITH THE DEALER AND TRY TO CONTACT THEM BECAUSE IT WOULD COST ME 360. AND SEE IF MAYBE CHRYSLER HAS ANY RECALLS ON THIS VEHICLE I DID CONTACT CHRYSLER AND TOLD THEM EVERYTHING BUT THEY SAID THEY HAVE NOTHING TO DUE WITH THIS AND IF THEIR WAS AN ACCIDENT OR FIRE THAT WOULD HAVE CAUSED HARM THEN THEY WOULD SEND A INVESTIGATION UNIT BUT FOR KNOW THAT'S REALLY MY PROBLEM .. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - RIVER FALLS, WI

    CANNOT FILL FUEL TANK TO TOP ( WHEN PUMP AUTOMATICALLY SHUTS OFF) WITHOUT HAVING FUEL LEAK FROM TOP OF TANK FOR ABOUT 30 MINUTES. HAVE REPLACED FUEL TANK MODULE AND GASKET. DEALER CAN FIND NO REASON FOR PROBLEM. HAPPENS AT EACH FUEL FILL. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - RALEIGH, NC

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO/TSI. SINCE THE DATE OF PURCHASE THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE TECHNICIANS COULD NOT LOCATE ANY DIAGNOSTIC ERROR CODES, OR DUPLICATE THE FAILURES. HE WAS IN THE HE PROCESS OF TAKING THE VEHICLE BACK TOT HE DEALER AND CONTACTING THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 209,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - JUNCTION CITY, OR

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH HE REAR-ENDED ANOTHER VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED, AND NONE OF THE AIR BAGS DEPLOYED. CONSEQUENTLY HE SUSTAINED MAJOR INJURIES TO HIS NECK, CHEST AND LEGS. THE VEHICLE WAS TOWED TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS REPAIRED ACCORDING TO RECALL# 97V080000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE) IN 1997. A TECHNICIAN FROM THE DEALER WAS IN THE PROCESS OF DETERMINING THE CAUSE OF THE FAILURE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 140000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - VIRGINIA BEACH, VA

    TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE IDLING OR DRIVING AT LOW SPEEDS, THE VEHICLE SHUTS OFF. A DIAGNOSTIC WAS PERFORMED AND THE DEALER PROVIDED THE CONTACT WITH A LIST OF POTENTIAL ISSUES AND PARTS THAT NEEDED REPLACING. THE CONTACT STATED THAT MOST OF THOSE PARTS WERE ALREADY REPLACED; THEREFORE, THEY COULD NOT BE THE SOURCE OF THE FAILURE. THE DEALER WOULD NOT TEST DRIVE THE VEHICLE DUE TO ITS AGE. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO ANOTHER DEALER, BUT SHE WOULD HAVE TO PAY FOR ANOTHER DIAGNOSTIC. THE FAILURE MILEAGE WAS 136,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - ORANGE, CA

    TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE ALSO LOST ALL POWER AND ELECTRICITY. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXPERIENCING COMPUTER SOFTWARE ISSUES. THEY WERE AWARE OF THE FAILURES, BUT THERE WAS NO REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 155,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE