2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- SANDY, UT
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- MEDFORD, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- HERRIMAN, UT
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 11/17/16 *BF UPDATED 12/13/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- WINONA LAKE, IN
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- HEREFORD, PA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- VANCOUVER, WA
I RECEIVED A RECALL NOTICE IN NOVEMBER OF 2015 ABOUT MY AIRBAGS SO I IMMEDIATELY CALLED DICK HANNAH JEEP WHO TOLD ME THAT THE PARTS WEREN'T RELEASED YET AND THAT SOMEONE WOULD CALL ME. I HAD FORGOTTEN ABOUT IT BECAUSE THEY SAID THEY WOULD CALL ME ONCE THEY HAD IT. LAST WEEK I WAS GOING THROUGH MY PAPERWORK AND FOUND THE RECALL SO I CONTACTED JEEP ON TWITTER WHO SAID THE PARTS WERE IN FACT AVAILABLE.SO I TOLD THEM AND THEY STILL SAID THAT THE PARTS WERE NOT AVAILABLE SO I TOLD THEM THAT MAKES NO SENSE JEEP SAID THAT THEY ARE AND THEY CHECKED AND THEN HERE WE ARE 10/15/16 FINALLY GETTING IT DONE. SO I HAVE BEEN DRIVING THIS CAR SINCE THEN AND I COULD HAVE DIED.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ROANOKE, IN
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THE MECHANIC DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNABLE TO CONFIRM IF THE RECALL REPAIR PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- ODENVILLE, AL
IN JANUARY 2016, I PURCHASED THIS VEHICLE. I NOTICED THE VEHICLE STEERING SEEMED A LITTLE OFF. I TOOK IT TO A LOCAL SHOP AND IT WAS DETERMINED THE STEERING GEAR NEEDED TO BE REPLACED. IT WAS RATHER EXPENSIVE TO HAVE IT REPAIRED. I'M UNSURE OF WHEN THE PROBLEM AROSE AS IT WAS FOR SALE FOR MONTHS PRIOR TO ME PURCHASING. APPARENTLY THIS HAD BEEN REPAIRED UNDER A PRIOR RECALL.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- MIAMI, FL
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACTED STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED THE DAY AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- ROCHESTER, NY
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE TAIL LIGHTS AND BRAKE LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE TAIL LIGHT AND BRAKE LIGHT COVERINGS MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE